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Dynamics 365 vs SAP Business One Comparison (2026)
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Good recommendations?
Dynamics 365
4.4
(5.8K)5
3K
4
2.1K
3
562
2
95
1
33
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SAP Business One
4.3
(346)5
159
4
140
3
35
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business One.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
5.8K
5
4
3
2
1
3K
2.1K
562
95
33
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this app4.3
346
5
4
3
2
1
159
140
35
9
3
- Value for money
- Ease of use
- Features
- Customer support
69%
would recommend this appPros
“The platform offers powerful sales management and invoicing capabilities, along with strong integration with the Microsoft ecosystem, which helps streamline workflows and improve productivity. Despite its broad functionality, the interface is well organized, and once users become familiar with it, everyday tasks are straightforward to perform.”
Andrea L.
Innovation Manager
“You can watch a lead convert in Sales, see the inventory instantly allocate in Supply Chain, and track the automated invoice hit Finance, all happening in lockstep, perfectly clean. When it works, the sheer operational efficiency is beautiful.”
Christopher V.
Human Relations
“The platform is reliable, highly customizable, and integrates seamlessly with other Microsoft products, allowing us to streamline workflows and reduce manual work. While it requires some time to learn and configure, the investment is worthwhile given the breadth of functionality it offers.”
Andrea L.
Innovation Manager
Pros
“I’ve used it extensively for inventory control, purchasing, and warehouse operations, where it provides strong data integrity, traceability, and process discipline.”
Gareth R.
Inventory Manager
“It covers a lot of core business functions in one system like accounting, inventory, sales, and purchasing.”
Arunmurugan S.
Project Manager
“For small to mid-sized companies, it feels like a strong ERP option that can grow with the business”
Arunmurugan S.
Project Manager
Cons
“The other problem is that settings live in several places: inside the app itself, in the Dynamics admin center, and in the Power Platform admin center.”
Denis M.
AI Automation Specialist
“It does not have any visual cues options so it can make it easy for some errors to occur in billing and other transactions. If you don’t need that then go for it.”
Breanna G.
Onboarding Coordinator
“The learning curve is steep. If your people find the platform frustrating or overly click-heavy, they will resist using it. And a CRM or ERP is only as valuable as the data your people actually put into it. If adoption plummets, your investment is dead in the water.”
Christopher V.
Human Relations
Cons
“What I like least about SAP Business One is that some processes can feel rigid and overly manual without add-ons, and advanced reporting or automation often requires custom queries or external tools rather than being fully native”
Gareth R.
Inventory Manager
“I think my one and only complaint is that SAP tends to freeze and crash often enough that losing the current work can be incredibly frustrating and tends to create errors on the back-end where things weren't able to process correctly, so then we have to go through and correct that.”
CE
Cydrina E.
Technical Service Helpdesk
“The locally hosted desktop application can run a bit slow.”
YZ
Yev Z.
WMS Administrator
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last review23 days ago
Key features
- Total features134
- 3PL Management
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Automatic Billing
- Backorder Management
- Bank Reconciliation
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Budgeting/Forecasting
- Business Intelligence
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Campaign Planning
- Cash Flow Management
- Cash Management
- Catalog Management
- Chart of Accounts
- Chat/Messaging
- Collaboration Tools
- Commission Management
- Compliance Management
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Conversion Tracking
- Cost Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Visualization
- Demand Forecasting
- Dispatch Management
- Distribution Management
- Document Management
- Document Storage
- EDI
- ERP integration
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Enterprise Asset Management
- Expense Tracking
- Filtering
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Food Traceability
- For Call Centers
- For Insurance Industry
- For Medical Purposes
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Fund Accounting
- Fund Management
- General Ledger
- HR Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice Management
- Invoice Processing
- Item Management
- KPI Monitoring
- Kitting
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- MES
- Maintenance Management
- Maintenance Scheduling
- Manufacturing Inventory Management
- Manufacturing Planning
- Marketing Automation
- Marketing Management
- Material Requirements Planning
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Online Invoicing
- Opportunity Management
- Order Entry
- Order Fulfillment
- Order Management
- Order Tracking
- Payment Processing
- Payroll Management
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Predictive Analytics
- Procurement Management
- Product Identification
- Production Management
- Production Scheduling
- Profit/Loss Statement
- Project Accounting
- Project Management
- Prospecting Tools
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- Quotes/Estimates
- Real-Time Data
- Real-Time Reporting
- Receipt Management
- Receiving
- Recurring Orders
- Reminders
- Remote Access/Control
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Resource Management
- Retail Inventory Management
- Returns Management
- Safety Management
- Sales & Operations Planning
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search
- Search/Filter
- Self Service Portal
- Shipping Management
- Single Page View
- Special Order Management
- Spend Management
- Status Tracking
- Stock Management
- Strategic Planning
- Supplier Management
- Supply Chain Management
- Support Ticket Management
- Task Management
- Task Scheduling
- Tax Management
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Traceability
- Training Management
- Transaction Management
- Transportation Management
- Trend Analysis
- Vendor Managed Inventory
- Vendor Management
- Visual Analytics
- Warehouse Management
- Work Order Management
- Workflow Management
- Total features129
- 3PL Management
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Automatic Billing
- Backorder Management
- Bank Reconciliation
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Budgeting/Forecasting
- Business Intelligence
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Campaign Planning
- Cash Flow Management
- Cash Management
- Catalog Management
- Chart of Accounts
- Chat/Messaging
- Collaboration Tools
- Commission Management
- Compliance Management
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Conversion Tracking
- Cost Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Visualization
- Demand Forecasting
- Dispatch Management
- Distribution Management
- Document Management
- Document Storage
- EDI
- ERP integration
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Enterprise Asset Management
- Expense Tracking
- Filtering
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Food Traceability
- For Call Centers
- For Insurance Industry
- For Medical Purposes
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Fund Accounting
- Fund Management
- General Ledger
- HR Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice Management
- Invoice Processing
- Item Management
- KPI Monitoring
- Kitting
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- MES
- Maintenance Management
- Maintenance Scheduling
- Manufacturing Inventory Management
- Manufacturing Planning
- Marketing Automation
- Marketing Management
- Material Requirements Planning
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Online Invoicing
- Opportunity Management
- Order Entry
- Order Fulfillment
- Order Management
- Order Tracking
- Payment Processing
- Payroll Management
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Predictive Analytics
- Procurement Management
- Product Identification
- Production Management
- Production Scheduling
- Profit/Loss Statement
- Project Accounting
- Project Management
- Prospecting Tools
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- Quotes/Estimates
- Real-Time Data
- Real-Time Reporting
- Receipt Management
- Receiving
- Recurring Orders
- Reminders
- Remote Access/Control
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Resource Management
- Retail Inventory Management
- Returns Management
- Safety Management
- Sales & Operations Planning
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search
- Search/Filter
- Self Service Portal
- Shipping Management
- Single Page View
- Special Order Management
- Spend Management
- Status Tracking
- Stock Management
- Strategic Planning
- Supplier Management
- Supply Chain Management
- Support Ticket Management
- Task Management
- Task Scheduling
- Tax Management
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Traceability
- Training Management
- Transaction Management
- Transportation Management
- Trend Analysis
- Vendor Managed Inventory
- Vendor Management
- Visual Analytics
- Warehouse Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations24
- ADP Workforce Now
- Ameyo
- AskNicely
- Campaign Monitor by Marigold
- Docusign
- Expensify
- Five9
- Gainsight CS
- InsideView
- Lattice Engines
- LinkedIn for Business
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- PROS Smart CPQ
- PandaDoc
- SAP Analytics Cloud
- SAP BTP
- SAP Build
- SAP Crystal Reports
- SOFT4Spaces
- Salesforce Sales Cloud
- Sana Commerce
- SendGrid
- Tacton CPQ
- airSlate SignNow
- Total integrations7
- ADP Workforce Now
- Ameyo
- AskNicely
- Campaign Monitor by Marigold
- Docusign
- Expensify
- Five9
- Gainsight CS
- InsideView
- Lattice Engines
- LinkedIn for Business
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- PROS Smart CPQ
- PandaDoc
- SAP Analytics Cloud
- SAP BTP
- SAP Build
- SAP Crystal Reports
- SOFT4Spaces
- Salesforce Sales Cloud
- Sana Commerce
- SendGrid
- Tacton CPQ
- airSlate SignNow
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