Encyro Reviews - Pros & Cons, Ratings & more

Jotform

Docusign

DigiSigner

Dropbox Business

Adobe Acrobat

ShareFile

Send encrypted email and attachments to any email address, without forcing recipients to sign up. Clients can send secure messages and files with a simple link click. Request electronic signatures with advanced compliance options and personalize the platform with custom branding, logo, and colors.

Encyro

Web-based

Windows

Accountant

Encyro has been an excellent addition to our office. There has been ease of mind that important information is being shared with in a secure and safe manner.

Owner

They have great customer service when I needed it. The costs are very affordable.

This is an affordable and effective way to send and receive secure emails and documents.

Sending and receiving secure email is very important. I have confidence in using Encyro.

Small Business Owner

Price and ease of use are great. Customer service is very responsive.

Nice to have a file sharing site that connects seamlessly with my e-mail (Outlook) as that's how most people share files anyway.

My customers find it easy to reply. It is a cost effective way to help me in u business.

owner

I have to simply send another document with a note that the previous one is in error, and they can delete it themselves if they so choose.

After that experience, I moved my entire company over to Encyro and dumped the other 2 programs I was using that gave me less functionality then Encyro along.

The ease of use, the ease of setting up. Access to support whenever needed.

Physician

When it comes to encryption user interfaces, this is as good as it gets.

Also, how the signature function is built in is great for me being a tax practice.

Psychologist/CEO

I really struggle to come up with anything I don't like about the system.

I have had these e-mails get caught in a client's spam filter before. Customer Service gave me quick, simple instructions to pass along to them, though.

President

To be able to offer this service to my clients is what I've wanted for years, and one that is especially user friendly as many of my clients are elderly and somewhat technologically challenged.

ENCYRO is the cost efficient for secure document sharing and collecting KBA signatures.

Drake Tax

SiteScope

Delivery Trust

THE best secure client communication tool at a very reasonable price!

Thank you for your kind review. Your suggestions for improvements or changes are always welcome!

Your support is great! I am impressed with the timeliness and quality of responses. Thank you.
 

Customer Support

Thank you for your kind words! We do realize that offering the option to not use a password at all can add some complexity to explaining the account setup - its a tradeoff for offering additional ease-of-use.

They have great customer service when I needed it.  The costs are very affordable.

Ease of use and inexpensive

To date I couldn't fault my experience with Encyro.

Great easy to implement & use option for sharing of confidential information

We are a small psychology practice and use Encyro to do all our signing of intake documents. It was a relatively easy process to take all our paper documents and convert them for online signature. In addition, we only need to send such documents out a couple of times a month and the cost of other systems seemed prohibitive. Encyro allows us to use the system at the small scale we need with the support required to make it work for us. 

Flexible features, low cost and superb customer service. 

Great for secure attachments

It was easy to set up, easy to customize, and easy to teach clients to use. 

A must for secure sharing! 

An Awesome Product At An Unbelievable Price With Responsive U.S. Based Customer Support 

It is easy to use, you can add security for signatures and to login. 

Secure and affordable. 

Thank you for your kind review. Using the latest technologies, an advanced cloud infrastructure, and more modern and efficient operational processes allows us to provide a high quality product at a lower price.

so far have been doing what I need it for. 

Really Great!!   need more information about other the features.

Thank you for your review. Besides sending encrypted email, additional features include e-signatures, Gmail and Outlook integrations, receiving uploads from clients, custom branding, and multi-location backups. 

Please feel free to contact us for more details. Also, the help website, help.encyro.com, has detailed instructions and how-to videos for most of the key features.

Perfect for a small business

Thank you for the review.

Spam filters are never perfect and can sometimes catch perfectly legit emails. We continue to keep up with changing email requirements to reduce these issues. Encyro has been an early adopter for DMARC enforcement and VMC, which many large email service providers are in the process of adopting. This will hopefully help to reduce spam misclassification in the future.

My tax software offers all of the items that Encyro does, but they aren't nearly as easy to use. I will continue to use Encyro for all of my accounting and file sharing needs.

Great Tool for Sensitive Info

Thank you for the review. More flexibility will be coming in the way the files and message are displayed by next year.

I love the feeling that clients information are secured. They feel the same also.

The importance and the use of secured files and communication.

Thank you for the review and feedback.

The Encyro addin can disappear from Outlook under certain conditions that are controlled by Outlook. We have some suggestions under the Troubleshooting section on our help website to help avoid that (help.encyro.com and search "Outlook troubleshooting"). Also, the recently released newer version (v1.29 and newer) have some changes that make it less likely to be hidden by Outlook.

Great Solution for our Firm

Thank you for the review and feedback. We currently have integrations with Outlook and Gmail. We will investigate the integration possibility for CCH Axcess.

It is a wonderful tool for sending and receiving sensitive information and to have cloud storage of all interaction with clients 

Why I rave about Encyro!

I'm an occupational therapist that contracts to schools and has private clients. I initially started using Encyro for secure messaging with my private clients. The two main reasons I chose them over other HIPAA-compliant messaging services is because they don't require clients to make an account to access their message, and the price. I use it less for private clients now that I have an EMR with secure messaging, but Encyro allows me to include a link on my website so that prospective clients can communicate securely with me easily.  I have found it useful beyond this though. I use it to share personnel data securely with my payroll service when I hire someone new or they need to change their tax forms--since it has social security numbers on it. I also use it to securely send reports to schools where I contract. While I've mostly used it for business, I have used it for personal reasons too. If I have to share something like a bank statement with another business this has come in handy. 

I often recommend Encyro!

Thank you for the detailed review and the suggestion to separate out the communications from people who are no longer clients. 

We are adding a feature to archive messages (in addition to the delete function already available): that will let you clear out the primary view but still retain a copy of the old messages. This feature is expected to be available by early 2022.

We were getting quotes from file sharing providers and secure email attachment vendors in the thousands of dollars which included funcitionality which was overkill for what w e needed. Encyro was easy to set up and manage.

Simple Soluiton To A Complex Problem

Thank you for the review and feedback.

The encrypted emails are purposely not saved directly to the "sent Items" folder because the email folders (including the Sent Items folder) tend to get synchronized to all your devices where you access email, including your smartphone or home computers. We want to avoid the sensitive information from being stored on those devices. 

If using the Outlook Addin, you do have the option to see a copy of the sent notification in the "Sent Items" folder and then simply click the Decrypt button to view it (you do need to be logged in for that). There is an option to save the message to a PDF file as well in addin versions v1.29 and newer.

The ability to securely transmit tax and financial information with clients has been a tremendous benefit and time saver (especially during the pandemic). Add in the ability for tax clients to e-sign their documents... they don't have to come in person... I LOVE Encyro, I don't think I could do without it now.

Wonderful Tool

Thank you so much for your review and support!

Like it a lot. they seem responsive with any issues and do look to improve services over time. 

Great product...could be improved on

Thank you for your kind review and support.

Audit trails are available on the Settings page in the Compliance section. Kindly review these instructions to view the available audit trails - https://help.encyro.com/article/104-how-do-i-see-my-account-audit-trails-activity-logs (go to help.encyro.com and search for "audit trails"). Please do let us know if you were looking for some other or additional information in those trails.

E-signature audit trails that record e-sign related information are saved along with the signed document. The above settings option is only needed for your account activity audit trails.

Great product and price.

Thank you for the review and feedback. We will continue to improve the documents view and make it more flexible to suit different usage styles. 

I have used this software for over a year and am very pleased with it.

Encryo

Thank you for the kind review. We will continuing to improve the user interface to make it easier to use. Ease of use is one of our top priorities in deigning the product.

Highly recommended

Thank you so much for your review and continued use of Encyro.

I couldn't have a business or run my business without Encryo

The best  secure HIPAA compliant email on the market

Thank you very much for the kind review. We will continue to strive to add more and more useful features.

Great experience.  I can quickly and easily send my clients documents with permanent future access to all documents I have sent them.  

Encyro the excellent solution for this CPA

Thank you for your detailed review and for your suggestions. 

The option to retract a previously sent document will become partially available with our "Delete for all" feature but it will only delete the message for the recipient if they have not read it yet. The ability to do more housekeeping on the client's account is something we need to design for (have noted this new requirement). 

The ability to e-sign an incoming document without a request is also on our list.  

Simple For Clients to Use

Thank you for the review. To avoid having to add "signature boxes" manually on every new 8879, please see the steps to save a template (dynamic file option) - that way you would be able to upload a new 8879 for each request and the signature boxes, reminder settings etc. would appear automatically from the template. Steps to save a template are here (remember to set "Include File" to OFF in Step 7): https://help.encyro.com/article/183-save-templates-for-electronic-signature-requests

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