This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Envoy vs ALICE Receptionist Comparison

Search

Add to Compare

Recommended for you

SwipedOn

Proxyclick

MRI Software

Schedulicity

FareHarbor

iLobby

Good recommendations?

Overview

Category Leaders

Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms,...

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

299

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

334

64

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

5

4

3

2

1

18

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

We love the ability to download the log of visitors and this helps with our PCI compliance.

MG

Marilee G.

The ease of getting people signed in really helps in creating a better flow for the day. It is also easy to capture all of the encounters for the day.

GM

Gregory M.

I started looking for automated solutions and I found Envoy. The software is very user friendly and it has been a great kaizen to the office team.

JI

John I.

Pros

Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.

MV

Mike V.

I love that we do not have to have someone staff the front desk which would take time away form other work that could be done. I also like that guests can reach their point of contact directly.

FJ

Firdaus J.

The video prompt on the Alice screen helps direct the visitor to best assist them. This has allowed us to keep staff out of the open lobby and improve security for our office.

ES

Erin S.

Cons

I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it wasn't a personal experience.

SM

Sylvia M.

That has been the most confusing to many Executives , Managers, etc.

dr

dolores r.

The main "problem" is that we don't use the app to its full potential, but the parts we don't use are not necessary for our business.

GD

Geoff D.

Cons

The only real negative is that our kiosk is in a vestibule - unless we choose an upgrade and factor in future configuration costs, we cannot unlock our doors to let the visitor in.

ES

Erin S.

No updates or new functionallity in years. Needs heavy CPU and GPU to be used, which forces you to buy expensive hardware and limited hardware possibilites.

UL

Ulf L.

Constantly have to check the system is working, high purchase cost, ongoing licence costs and extra costs for purchasing more licenses, customer support is very poor and system is full of bugs.

DB

David B.

  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Calendar Management
  • Calendar Sync
  • Call Routing
  • Chat/Messaging
  • Check Processing
  • Client Management
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Digital Signage
  • Digital Signature
  • Document Management
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Employee Profiles
  • Event Logs
  • Event Management
  • Event Scheduling
  • Historical Reporting
  • ID Scanning
  • Knowledge Base Management
  • Label Printing
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Package Tracking
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Two-Way Audio & Video
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Widgets
  • Workflow Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Calendar Management
  • Calendar Sync
  • Call Routing
  • Chat/Messaging
  • Check Processing
  • Client Management
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Digital Signage
  • Digital Signature
  • Document Management
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Employee Profiles
  • Event Logs
  • Event Management
  • Event Scheduling
  • Historical Reporting
  • ID Scanning
  • Knowledge Base Management
  • Label Printing
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Package Tracking
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Two-Way Audio & Video
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Widgets
  • Workflow Management

Integrations

  • Total integrations33
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

ALICE Receptionist logo

ALICE Receptionist

Not in digital front end

Reviewed 3 years ago

Using it as a interactive door bell and works OK for that purpose. I would have hoped nicer and smoother interface (no updates in 3 years). The system "Envoy" is taking over and we are looking at exchanging Alice because of unmodern interface and also too expensive in comparsion.

Pros

Easy to call phones from interface. Easy to find users in directory list.

Cons

Old looking interface. No updates or new functionallity in years. Needs heavy CPU and GPU to be used, which forces you to buy expensive hardware and limited hardware possibilites.

Vendor response

Thank you for your review of ALICE Receptionist. We have had some new updates and the interface is customize-able. Please reach out to our support team with any requests you might have for updating the UI.