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ALICE Receptionist

Visitor management for corporate offices & buildings.

see alternatives

Table of Contents

ALICE Receptionist - 2025 Pricing, Features, Reviews & Alternatives

What is ALICE Receptionist?

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national registries, real-time video and chat communication, digital content, and more. The Windows-based app connects with hardware to act as a virtual receptionist and connect guests with employees, with functions for greeting guests, aiding visitor registration, notifying staff when a guest checks in, informing visitors on business or local information and enhancing security.

The all-in-one visitor management solution aims to help organizations looking for a technological solution to manage and process visitors to their desired destination upon arrival. Built with enterprise organizations in mind, ALICE Receptionist includes features to greet and register visitors, alert and connect visitors with employees via phone or video calls, and provide interactive information to assist visitors when they arrive at a building or office. Due to out-of-the-box integrations with third-party tools such as Microsoft Active Directory, Skype for Business, Office 365, and any SIP-based Voice over IP Phone (VoIP) system, ALICE Receptionist is positioned to seamlessly integrate into most enterprise IT workflows.

For small and medium-sized companies, ALICE Receptionist offers cloud communications and hosted content options including custom pre-recorded video greetings, live personal greetings, and interactive widgets for presenting content and information such as maps, calendars, company directories, local weather, images, videos, and more. When visitors arrive at the business building, ALICE Receptionist’s pre-recorded video personalities greet each visitor and provide on-screen video instructions when needed (with support for 8 languages). With ALICE Receptionist, employees can see live streaming videos of the visitors in the lobby and interact with them from their desks. If the employee chooses to share their video, visitors will be able to see and communicate with that employee on the ALICE screen.

Benefits of using ALICE Receptionist

Companies are able to define and enforce policies for registering visitors when they arrive, including capturing signatures on documents, capturing photos of visitors, scanning visitors’ IDs, screening visitors against watch lists, having visitors watch and acknowledge safety videos, and much more.

Visitors can use the self-service check-in tool to inform the relevant employees that they have arrived and logged their visit. Once the visitor has completed the check-in process, employees are notified and an identifying badge is printed for the visitor.

ALICE aims to bridge customer service, security, visitor management, and on-demand video communications in one integrated platform with tools such as two-way chat and video communication, lobby monitoring, visitor check-in, and more.

Integrate the system with third-party tools such as Microsoft Active Directory, Skype for Business, Office 365, and any SIP-based Voice over IP Phone (VoIP) system in order to create seamless workflows.

Security can be enhanced with tools including lobby watch, visual verification through video, visitor image capture, visitor logs, and call logs, meaning there is a record of all comings and goings within the business.

Starting from

299

Per month

Alternatives with better value for money

ALICE Receptionist's key features

Most critical features, based on insights from ALICE Receptionist users:

Badge Management

4.0

(6)

Self Check-In/Check-Out

4.6

(8)

Alerts/Notifications

4.6

(7)

Contact Management

4.1

(7)

ID Scanning

4.8

(4)

Visitor Tracking

4.3

(6)

All ALICE Receptionist features

Features rating:

4.4

(39)

Registration Management

4.4

(7)

Document Management

4.0

(6)

Watch List

5.0

(1)

User Profiles

(0)

Third-Party Integrations

(0)

SMS Messaging

(0)

Reporting & Statistics

5.0

(1)

Pre-Registration

4.8

(4)

Patient Scheduling

(0)

Onsite Registration

(0)

Multi-Location

(0)

Multi-Language

(0)

Mobile Access

5.0

(1)

Employee Directory

(0)

Email Management

(0)

Digital Signature

(0)

Customizable Forms

(0)

Customizable Branding

(0)

Compliance Management

(0)

Activity Dashboard

(0)

Access Controls/Permissions

(0)

ALICE Receptionist alternatives

ALICE Receptionist

4.5

(39)

Starting from

299

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.6

Qminder

4.8

(87)

visit website

Starting from

389

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

4.8

Customer Support

4.7

Dibsido

4.8

(15)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.5

Value for Money

4.9

Customer Support

4.9

EZBIS

4.6

(156)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.8

Customer Support

4.8

ALICE Receptionist pricing

Value for money rating:

4.3

Starting from

299

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

ALICE Receptionist integrations (7)

Top integrations

ALICE Receptionist support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Chat

Email/Help Desk

Phone Support

24/7 (Live rep)

Training options

Webinars

Documentation

Live Online

Videos

ALICE Receptionist reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.84/10

Rating distribution

Pros

Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.

Mike V.

Director of IT Operations

The ALICE team was very good in helping us reduce some of this, also suggesting an improved microphone which we installed.

Colton W.

Business Development Manager

I love that we do not have to have someone staff the front desk which would take time away form other work that could be done. I also like that guests can reach their point of contact directly.

Firdaus J.

Administrative Assistant

Cons

One disappointing thing (that really doesn't have anything to do with ALICE itself), is that we have a very hard/flat reception room, so everything echoes.

Colton W.

Business Development Manager

The only real negative is that our kiosk is in a vestibule - unless we choose an upgrade and factor in future configuration costs, we cannot unlock our doors to let the visitor in.

Erin S.

Business Operations Manager

Constantly have to check the system is working, high purchase cost, ongoing licence costs and extra costs for purchasing more licenses, customer support is very poor and system is full of bugs.

David B.

Operations Manager

Read all reviews

ALICE Receptionist FAQs

Q. What type of pricing plans does ALICE Receptionist offer?

ALICE Receptionist has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of ALICE Receptionist?

ALICE Receptionist has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does ALICE Receptionist support?

ALICE Receptionist supports the following languages:
English, Chinese (Traditional), Dutch, French, German, Japanese, Portuguese, Spanish

Q. Does ALICE Receptionist offer an API?

No, ALICE Receptionist does not have an API available.

Q. What other apps does ALICE Receptionist integrate with?

ALICE Receptionist integrates with the following applications:
Microsoft Outlook, Microsoft Azure, 3CX, Slack, Microsoft 365, Tpad PBX, Google Calendar

Q. What level of support does ALICE Receptionist offer?

ALICE Receptionist offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)