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Envoy vs Greetly Comparison

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Overview

Category Leaders

Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms,...

Greetly is the only fully customizable visitor management system in the world and the first VMS to offer no-touch check-ins....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

334

64

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

5

4

3

2

1

60

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We love the ability to download the log of visitors and this helps with our PCI compliance.

MG

Marilee G.

The ease of getting people signed in really helps in creating a better flow for the day. It is also easy to capture all of the encounters for the day.

GM

Gregory M.

I started looking for automated solutions and I found Envoy. The software is very user friendly and it has been a great kaizen to the office team.

JI

John I.

Pros

Greetly has expressed a good customer care and the bright future for technology as a tool that will help us in our adverts and promotions agency.

DA

Drexy A.

Feedback from both employees and visitors has been excellent. Greetly took just minutes to setup and visitors have found it to be easy (fun even) to use.

DM

David M.

If you care about your brand, or the look and feel of your reception area, Greetly is the best.

Judy M.

Cons

I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it wasn't a personal experience.

SM

Sylvia M.

That has been the most confusing to many Executives , Managers, etc.

dr

dolores r.

The main "problem" is that we don't use the app to its full potential, but the parts we don't use are not necessary for our business.

GD

Geoff D.

Cons

It calls from a Colorado number that can easily be mistaken for spam and not answered. That has been the only complaint from employees at my office.

BM

Ben M.

It is a little annoying that they are solely on iPad...Android soon.

JC

John C.

Our actual receptionists now have no excuses as to why what happened to those who enter our building as it is all logged.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Calendar Sync
  • Chat/Messaging
  • Compliance Management
  • Contact Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Document Management
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Employee Database
  • Event Management
  • Historical Reporting
  • ID Scanning
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Package Tracking
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • Safety Incident Management
  • Search/Filter
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management
  • Total features31
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Calendar Sync
  • Chat/Messaging
  • Compliance Management
  • Contact Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Document Management
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Employee Database
  • Event Management
  • Historical Reporting
  • ID Scanning
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Package Tracking
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • Safety Incident Management
  • Search/Filter
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management

Integrations

  • Total integrations33
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations7
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Very easy tool to use and saves time for all of us

Reviewed 4 years ago
Pros

It does everything for you, not much to do but greet your customers when they arrive. We were able to save money by not having to rehire a receptionist to greet customers and visitors.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Envoy logo

Envoy

Envoy Visitors Review

Reviewed 2 years ago
Pros

I like that we do not need someone sitting at the front desk to greet visitors.

Cons

It sometimes disconnects itself from the WiFi.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Envoy logo

Envoy

Easy, intuitive, secure.

Reviewed 4 years ago

This saves our Recruiting team a lot of time and worries when having candidates come to the office.

Pros

Envoy is extremely intuitive and has been a great asset to our company after we made the move to a secure floor. The program has been effective in making sure our visitors are expected, greeted and that we have proper documentation of their visit. Envoy has made this start-up look like we're playing big-league.

Cons

The only con I have is that I wish we could publish private notes to candidates, in their invite. Sometimes we need to give a specific instruction, and it would be nice to have it all come in one email.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Envoy logo

Envoy

At Quirky, we saw several hundred guests per week, and Envoy completely streamlined our VM.

Reviewed 6 years ago

Envoy completely changed how our front desk handled guests. The app is brilliant and just plain works. They've constantly built upon the already rock solid platform and it keeps getting better. Allowing pre registration of guests and host notification has helped ease the strain on our front desk, who would at times be greeted with over 100 guests at once.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Josh, We appreciate your candid feedback and hope to keep streamlining your process for many years to come. Envoy!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Game Changer - AMAZING!

Reviewed 5 years ago

The moment I watched your online video I was hooked and knew Envoy was the answer to our much needed updated visitor management system. The customer support team was on fire with answering questions and walking us through the capabilities you offer. I love how fast guest can check in and how quick our employee is alerted to their arrival. This has been a game changer for us. The photo is super helpful so we know who we are looking for when we walk downstairs to greet them. Envoy you rock!

Pros

SUPER user friendly. Quick and simple. Notification time is impressive to our employees to alert them their guest has arrived. Photo software so you know who you are looking for in the lobby. The system uses and iPad which is super easy and familiar to people. The software helps you track guest from your PC. Envoy makes a great first impression for your customer!

Cons

None

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

Redefining the first point of engagement for guests into our business!

Reviewed 5 years ago

The front desk. The place that not only makes your businesses first impression on the client/guest, but shows your intentions as a company. You can define yourself in the lobby/waiting area with simple things, art on the walls, the carpet, the furniture. But that is all a waste of time if your visitor greeting process is leaving something to be desired it can lower the visitors expectations dramatically. Envoy leaves nothing to be desired. Seamlessly integrated into our reception team its features are first class. Not only does it make the job of our team on reception easier, with features like pre registered guests, NDA signing and much more, these features show the customer that we are welcoming them in and greet them appropriately. Its brilliant.

Pros

Everything! so many features!!

Cons

I have absolutely nothing to complain about, minor issues are always fixed fantastically fast by the support team!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Envoy logo

Envoy

A must-have / Awesome impact on our shared workspace & culture / Exceptional support team

Reviewed 6 years ago

I run a shared workspace that's home to ~35 startups. With so many different businesses under one roof, we receive a steady stream of guests each day. Before Envoy, our Office Manager ran around the building looking for guests' hosts. This detracted from the guest experience, was a security issue in leaving them unattended, and often interrupted or caught hosts unprepared as many guests arrive early....

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Lisa. We love the Hattery and glad you took the time to tell everyone about Envoy.