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Greetly

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Military-grade touchless visitor system management.

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Greetly Pricing, Features, Reviews and Alternatives

Greetly FAQs

Q. What type of pricing plans does Greetly offer?

Greetly has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Greetly?

Greetly has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Greetly support?

Greetly supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Greetly support mobile devices?

Greetly supports the following devices:
Android, iPad


Q. Does Greetly offer an API?

Yes, Greetly has an API available for use.


Q. What other apps does Greetly integrate with?

Greetly integrates with the following applications:
Google Chat, Microsoft Azure, Zapier, Google Workspace, Rippling, Microsoft Teams, Slack


Q. What level of support does Greetly offer?

Greetly offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)

Greetly product overview

Price starts from

99

Per month

Flat Rate

What is Greetly?

Greetly is military-grade visitor management. Trusted by by Garmin, DHL, Lennar Homes, The Dallas Cowboys, the US Air Force and countless more. Using Greetly is easy - visitors tap the purpose of their visit, select the employee there are there to see and enter whatever contact information you wish to collect. Greetly instantly notifies employees via voice call, text message, email, Slack, Microsoft Teams or Google Chat and logs the visitor’s information. Schedule a personal demo at https://www.greetly.com?utm_source=getapp&utm_medium=ppc&utm_campaign=reviews

Key benefits of using Greetly

The world's most customizable visitor management system.

Greetly provides touchless visitor and employee check-in

White-labeled so visitors only see your brand

Instant reception notifications by voice call, text message, email, Microsoft Team, Google Chat or Slack

Keep your workplace healthy with temperature scans of everyone that enter the premise

Collect eSignatures on NDAs, waivers, COVID screening questionnaires and more

Tons of integrations means Greetly connects with all of the tools you already use

Our cloud-based visitor log puts all of your information at your fingertips

Emergency evacuation notifications and a watchlists keeps your people, data and physical assets safe

Beloved by global leaders including the US Air Force, Garmin, Canadian Broadcasting Company and countless more

As features on NBC, The Denver Post, Tech Crunch, Snack Nation and others.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Documentation
Webinars

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Starting from

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Greetly pricing information

Value for money

4.9

/5

64

Starting from

99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Greetly features

Functionality

4.9

/5

64

Total features

37

3 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Reporting & Statistics
API
Data Import/Export
Customizable Reports
Real-Time Data

Greetly users reviews

Overall Rating

4.9

/5

64

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.78/10
Rating distribution

5

4

3

2

1

60

4

0

0

0

Pros
Greetly has expressed a good customer care and the bright future for technology as a tool that will help us in our adverts and promotions agency.
Feedback from both employees and visitors has been excellent. Greetly took just minutes to setup and visitors have found it to be easy (fun even) to use.
If you care about your brand, or the look and feel of your reception area, Greetly is the best.
Cons
It calls from a Colorado number that can easily be mistaken for spam and not answered. That has been the only complaint from employees at my office.
It is a little annoying that they are solely on iPad...Android soon.
Our actual receptionists now have no excuses as to why what happened to those who enter our building as it is all logged.
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Jim K.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, but very customizable

Reviewed 4 years ago

Greetly was easy to install and configure. I was please to see how many APIs it connects to, and that's one of the ways we have extended it: Zapier, IFTTT can add on all kinds of functions. The esignature for NDAs was one thing I hadn't thought of, but liked.

Pros

Greetly has been really easy to use, but also allows us to customize every aspect how we want. Using Greetly as a visitor management system has given us a secure, private and cloud based check-in app and esignature solution. I like the licensing terms and pricing much better than the alternatives that I looked at, too.

Cons

I didn't like the old interface as much, but they improved it nicely: They must have brought in some UI experts or something.

Vendor response

I know you are busy Jim and we appreciate your review of Greetly's digital reception solution.

SK
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Samantha K.

Law Enforcement, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick and easy way to increase efficiency at a busy reception station

Reviewed 5 years ago

We were seeking a way to triage our increasing foot traffic and reduce check in waiting times for people with scheduled appointments waiting behind people getting assistance completing complex forms. Receptionists had been doing their best to pause in the middle of explanations and to check in waiting people and contact the person they were meeting with then going back to the person they were working...

Pros

- Quick to set up and install - Easy End User interface - Flexible and easy to make changes - Staff access to maintain contact information and status - Low cost entry for large payoff

Cons

Overall very functional and good level of flexibility to make it fit our unique needs but the following improvements to central administration and roles would be really helpful: - Would like ability to create buttons and waiver forms that I can push to multiple lobby locations, currently you must set up each location from scratch - Ability to view visitor logs for account and filter by location as desired, currently must go to a different page to see each locations log - Role for staff that allows them to view and manage user log without access to other set-up options - Ability for staff to put an auto text response to notifications that would be sent to the phone number entered by the client

Vendor response

Thank you Samantha. We know how important your work is serving the people of Marin County in Northern California and we are glad we facilitate you and your team's ability to get more done. Thank you for the positive review and we have taken your feedback to heart (and the product team).

HL
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Hugo L.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great product for a small business

Reviewed 5 years ago

Not disappointed at all by the product and it has helped us to move away from two part time receptionists which was no longer viable for our small business. It was psychologically difficult for the rest of the team to lose receptionists but the greetly product helped provide the system based safety net we needed to make this move.

Pros

Easy to set up and plenty of support along the way. It is also very cost effective as some other systems we shortlisted were overly complicated for our needs.

Cons

Perhaps could do with increased functionality as long as it doesn't compromise simplicity and a more modern interface, such as the look and feel of Xero for example.

Vendor response

Hugo, thank you for selecting Greetly and for leaving us this stellar review. We are proud to help Airpets operate more efficiently through easy-to-use and fast visitor registration software. Thanks again.

ME
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Matthew E.

1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall it is a great app

Reviewed 6 years ago

Great product, keep working like this.

Pros

This app has alleviated a lot of stress that we had in our reception, effortless you can have a smart assistance. I am happy with this product over all, the functionality is awesome.

Cons

No cons were added to this review

Vendor response

Greetings Matthew, Thank you for your review of Greetly's visitor registration app. We are glad we are meeting your expectations yet strive to do even better as we continue to add features to make the process easier and faster. Thanks again Matthew.

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Akshay K.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Greetly is really useful to make the communication easier and has great customer support.

Reviewed 6 years ago
Pros

I really like the functionality of this app as everything is customizable. My clients are happy because they can manage better their time.

Cons

I am happy with this product over all. We use this software on regular basis and its very helpful to manage everything and save our time.

Vendor response

Akshay, thanks for taking the time to review Greetly. We strive for modern office reception and are excited we are meeting your firm's needs. Thank you again.

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