Greetly Receptionist Pricing, Features, Reviews & Comparison of Alternatives

Greetly Receptionist

Military-grade touchless visitor system management.

4.95/5 (63 reviews)

Greetly Receptionist overview

What is Greetly Receptionist?

Greetly is military-grade visitor management. Trusted by by Garmin, DHL, Lennar Homes, The Dallas Cowboys, the US Air Force and countless more. Using Greetly is easy - visitors tap the purpose of their visit, select the employee there are there to see and enter whatever contact information you wish to collect. Greetly instantly notifies employees via voice call, text message, email, Slack, Microsoft Teams or Google Chat and logs the visitor’s information. Schedule a personal demo at https://www.greetly.com?utm_source=getapp&utm_medium=ppc&utm_campaign=reviews

Greetly is touchless keeping your workplace safe from COVID-19 and other illnesses. Greetly’s visitor interface is 100% white-labeled. Customize Greetly to perfectly fit your brand and reception needs. Setup takes minutes and requires no technical skills. Plus Greetly can take visitor photos, print visitor badges, capture eSignatures on your NDA and so much more.

Greetly instantly notifies the selected employee that a visitor has arrived using their choice of phone call, email, text message and/or Slack message. Employees can also add backups so an important visitor or delivery is never missed. A full log of visitors is stored in the cloud, with the visitor’s name and company, photos, signatures, visit reasons, check-in and check-out times, and host employee, and this information can be accessed from any web browser.

Pricing

Starting from
$79/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
Greetly Receptionist screenshot: Greetly is the only fully customizable visitor management system in the world and the first visitor sign-in app to offer no-touch check-ins. Greetly's digital receptionist app saves time and money for our clients like the US Air Force, DHL and Randstad.See award wining visitor management system Greetly in actionGreetly Receptionist screenshot: Greetly is touchless keeping your workplace safe from COVID-19 and other illnesses. Simply scan the QR code to launch the check-in process. Preregistered visitors can hold a code to the camera to be checked in within seconds.Greetly Receptionist screenshot: Greetly’s visitor interface is 100% white-labeled. Customize Greetly to perfectly fit your brand and reception needs. Setup takes minutes and requires no technical skills. Plus, take visitor photos, print visitor badges & capture eSignatures on your NDA.Greetly Receptionist screenshot: Greetly instantly notifies hosts when they have a visitor or delivery via voice call, text message, email, Slack, Microsoft Teams or Google Chat and logs the visitor’s information. Setup your free Greetly trial in minutes at https://www.greetly.com.Greetly Receptionist screenshot: Keep your workplace safe from COVID and other illnesses. In addition to no-touch visitor check-in, Greetly offers thermal temperature scans to ensure visitors and employees meet your health and safety protocols before entering.Greetly Receptionist screenshot: Greetly can require that visitors electronically sign nondisclosure (NDA) agreements, waivers, health screening questionnaires or other legal documents during the check-in process. Visitors can complete their legal agreements in advance by preregistering.Greetly Receptionist screenshot: Greetly has all of the integrations your workplace already uses - Active Directory, Azure AD, G Suite, Teams, Chat, Slack, Zapier, Okta, Azure SSO, Rippling and many moreGreetly Receptionist screenshot: All visitor information is securely stored in a cloud-based visitor log. You can manage Greetly anytime from any device. Greetly also offers emergency notifications and a live evacuation log.Greetly Receptionist screenshot: Trusted by by Garmin, DHL, Lennar Homes, The Dallas Cowboys, the US Air Force and countless more. Used by clients in 42 countries on 6 continents.Greetly Receptionist screenshot: Beloved by clients and the media has noticed. Greetly has been covered by major news and business publications, TV stations, top blogs and industry media.Greetly Electronic Visitor Sign In App - Save Your AdminUTESSave your ADMINutes with Greetly

Greetly Receptionist user reviews

Excellent
60

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  5.0
  5.0
Jim Kreinbrink

Easy to use, but very customizable

Used daily for 1-2 years
Reviewed 2020-05-07
Review Source: Capterra

Greetly was easy to install and configure. I was please to see how many APIs it connects to, and that's one of the ways we have extended it: Zapier, IFTTT can add on all kinds of functions. The esignature for NDAs was one thing I hadn't thought of, but liked.

Pros
Greetly has been really easy to use, but also allows us to customize every aspect how we want. Using Greetly as a visitor management system has given us a secure, private and cloud based check-in app and esignature solution. I like the licensing terms and pricing much better than the alternatives that I looked at, too.

Cons
I didn't like the old interface as much, but they improved it nicely: They must have brought in some UI experts or something.

Response from Greetly


I know you are busy Jim and we appreciate your review of Greetly's digital reception solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Samantha Klein

Quick and easy way to increase efficiency at a busy reception station

Used daily for less than 6 months
Reviewed 2018-12-12
Review Source: Capterra

We were seeking a way to triage our increasing foot traffic and reduce check in waiting times for people with scheduled appointments waiting behind people getting assistance completing complex forms. Receptionists had been doing their best to pause in the middle of explanations and to check in waiting people and contact the person they were meeting with then going back to the person they were working with. This created tension and frustration for people being helped, and the lack of focus resulted in errors in paperwork, hosts not being contacted and several other vexing issues. As a busy government office we are always looking for ways to increase our efficiency and customer service - but adding additional staff was a non-starter and our first look into kiosk and check in systems was daunting, expensive and too much for us to handle. We knew it had to be easier and started looking into apps. After two failed pilots we finally found Greetly - a less expensive and more functional version of our previous app ventures. After some tooling around by a not totally tech savvy person and a small investment in several refurbished ipads and security enclosures we have kiosks up and running in both of our lobbies. After just a week of use our clients and staff have all raved about the new functionality . On a daily basis two thirds of the former foot traffic is being handled by the Kiosk, allowing our staff to focus on and provide the best service possible to our clients.

Pros
- Quick to set up and install - Easy End User interface - Flexible and easy to make changes - Staff access to maintain contact information and status - Low cost entry for large payoff

Cons
Overall very functional and good level of flexibility to make it fit our unique needs but the following improvements to central administration and roles would be really helpful: - Would like ability to create buttons and waiver forms that I can push to multiple lobby locations, currently you must set up each location from scratch - Ability to view visitor logs for account and filter by location as desired, currently must go to a different page to see each locations log - Role for staff that allows them to view and manage user log without access to other set-up options - Ability for staff to put an auto text response to notifications that would be sent to the phone number entered by the client

Response from Greetly


Thank you Samantha. We know how important your work is serving the people of Marin County in Northern California and we are glad we facilitate you and your team's ability to get more done. Thank you for the positive review and we have taken your feedback to heart (and the product team).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Hugo Lewis

Great product for a small business

Used daily for less than 6 months
Reviewed 2019-10-29
Review Source: Capterra

Not disappointed at all by the product and it has helped us to move away from two part time receptionists which was no longer viable for our small business. It was psychologically difficult for the rest of the team to lose receptionists but the greetly product helped provide the system based safety net we needed to make this move.

Pros
Easy to set up and plenty of support along the way. It is also very cost effective as some other systems we shortlisted were overly complicated for our needs.

Cons
Perhaps could do with increased functionality as long as it doesn't compromise simplicity and a more modern interface, such as the look and feel of Xero for example.

Response from Greetly


Hugo, thank you for selecting Greetly and for leaving us this stellar review. We are proud to help Airpets operate more efficiently through easy-to-use and fast visitor registration software. Thanks again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Matthew Evans

Overall it is a great app

Used daily for 1-2 years
Reviewed 2018-02-21
Review Source: Capterra

Great product, keep working like this.

Pros
This app has alleviated a lot of stress that we had in our reception, effortless you can have a smart assistance. I am happy with this product over all, the functionality is awesome.

Response from Greetly


Greetings Matthew, Thank you for your review of Greetly's visitor registration app. We are glad we are meeting your expectations yet strive to do even better as we continue to add features to make the process easier and faster. Thanks again Matthew.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Akshay Kumar

Greetly is really useful to make the communication easier and has great customer support.

Used daily for 1-2 years
Reviewed 2018-06-13
Review Source: Capterra

Pros
I really like the functionality of this app as everything is customizable. My clients are happy because they can manage better their time.

Cons
I am happy with this product over all. We use this software on regular basis and its very helpful to manage everything and save our time.

Response from Greetly


Akshay, thanks for taking the time to review Greetly. We strive for modern office reception and are excited we are meeting your firm's needs. Thank you again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Greetly Receptionist pricing

Starting from
$79/month
Pricing options
Subscription
View Pricing Plans

All plans including touchless visitor check-in. All plans feature unlimited users, check-ins & voice, text, email, Microsoft Teams, Google Chat and Slack notifications. Greetly works on iOS and Android, is easy to implement and is user-friendly. Watch our video to know what the visitor sees and what you control in the admin. To see our entire feature set visit https://www.greetly.com/pricing?utm_source=getapp&utm_medium=ppc&utm_campaign=reviews.

Greetly Receptionist features

API
Automatic Notifications

Activity Dashboard (690 other apps)
Activity Tracking (365 other apps)
Audit Trail (369 other apps)
Auditing (402 other apps)
Billing & Invoicing (340 other apps)
Compliance Management (462 other apps)
Customizable Reporting (455 other apps)
Data Import/Export (430 other apps)
Document Management (406 other apps)
Document Storage (355 other apps)
Inventory Management (514 other apps)
Inventory Tracking (382 other apps)
Monitoring (350 other apps)
Real Time Data (375 other apps)
Real Time Reporting (332 other apps)
Reporting & Statistics (661 other apps)
Third Party Integration (526 other apps)
Workflow Management (491 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Greetly Receptionist

Key features of Greetly Receptionist

  • 2-way communications
  • Active Directory
  • Add your brand logo and colors. 100% white-labeled.
  • Android
  • Automated notifications
  • Azure AD
  • Can visitor photos during the check in process
  • Cobot
  • Custom visit reasons
  • Customizable branding
  • Customizable interface
  • Customize Greetly based on your brand and reception needs
  • Email notification
  • Employee search
  • Evacuations
  • Find your host fast and easily with Greetly
  • G Suite
  • Google Chat
  • Greetly instantly notifies hosts via voice, text or email
  • Greetly is the amazing, easy-to-use visitor registration app
  • Have visitors sign NDAs during the check-in process
  • Microsoft Teams
  • Multilingual
  • Non-disclosure agreements (NDAs)
  • OfficeRnD
  • Phone/voice notifications
  • Photo capture
  • Receive instant emails notifications when a visitor arrives
  • Receive instant text notifications when a visitor arrives
  • Rippling
  • SMS notifications
  • Satellite Deskworks
  • Signature capture
  • Single Sign On
  • Slack
  • Slack notifications
  • Sync Greetly with your employee database
  • Temperature
  • Two-way communication
  • User groups
  • Visitor badges
  • Visitor check-in
  • Visitor log
  • Visitor photos
  • Visitors can sign in using their preferred language
  • Waivers
  • Watchlist
  • Zapier
  • eSignatures
  • essensys Operate
  • iOS
  • iPad
View All Features

Benefits

The world's most customizable visitor management system.

Greetly provides touchless visitor and employee check-in

White-labeled so visitors only see your brand

Instant reception notifications by voice call, text message, email, Microsoft Team, Google Chat or Slack

Keep your workplace healthy with temperature scans of everyone that enter the premise

Collect eSignatures on NDAs, waivers, COVID screening questionnaires and more

Tons of integrations means Greetly connects with all of the tools you already use

Our cloud-based visitor log puts all of your information at your fingertips

Emergency evacuation notifications and a watchlists keeps your people, data and physical assets safe

Beloved by global leaders including the US Air Force, Garmin, Canadian Broadcasting Company and countless more

As features on NBC, The Denver Post, Tech Crunch, Snack Nation and others.