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eQuip
manage physical and IT assets, easy to use, flexible, mobile
(1)
eQuip Pricing, Features, Reviews and Alternatives
eQuip FAQs
eQuip product overview
What is eQuip?
eQuip is a cloud-based enterprise asset management platform designed to track the contractual, financial, and physical inventory of IT and physical assets throughout their life cycles, and the status and location of fixed assets. The system can be accessed from any device, and offers native apps for iOS and Android, allowing users to manage inventory and audit assets from anywhere, at any time.
Key benefits of using eQuip
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
40
Per month
Other
eQuip features
Functionality
4.0
/5
7
Total features
34
4 categories
Most valued features by users
Functionality contenders
eQuip users reviews
Overall Rating
4.3
/5
7
Positive reviews
Overall rating contenders
Jon P.
Defense & Space, 201-500 employees
Used daily for 6-12 months
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One of the reasons we decided to purchase eQuip! was that we could use the system to accomplish three tasks - test asset management, capital depreciation tracking, and government property tracking. We liked that all three areas were addressed with their software. We didn't need a full CMMS and we are not doing work orders or other EAM tasks. So their service is more expensive than some of the simple asset management systems because it does a lot more. In some areas, it is overkill for tracking our test equipment, but we use it everyday and plan to continue doing so even when our annual agreements are completed.
eQuip! is highly customizable and allows for us to record a lot of information about our test assets and retrieve and organize the information quickly.
There was a rather steep learning curve and the security of a dedicated project manager to answer questions helped with that a lot. But that period ended probably sooner than I would have liked it to, and we were handed off to a helpdesk. The responses from the helpdesk have been effective, and there are lots of videos and tutorials on their website, but it definitely was a challenge to learn the system and to customize it to our needs.
Thank you for the review, Jon! We're glad eQuip helps you organize the information you need. We hope our support site and helpdesk will help you continue to learn the system and better manage your assets!
Keith R.
Government Administration, 201-500 employees
Used daily for 2+ years
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We are in the process of upgrading to the 2018 version of the eQuip system. The expectations are to realize an even greater positive impact on our inventory processes in the short and long terms. Using the eQuip system has allowed us to mature our inventory management processes.
- Training videos, especially those recently created, provide a great deal of needed information in order to understand the system's functionality. - The high level configuration options in the system for the client that provides greater opportunity for molding the system to meet the clients specific needs. For example reports and extracts. - Ease of use after, on many occasion, learning by trial and error how features work. - The support site as a centralize location for documents, articles, and training videos. - Staff in general - Flexibility to make updates online or in batch mode. - Many of the features have great potential but may need to be fully developed and communicated to the client. - Very robust system with great potential.
- Lack of full understanding for many of the features based on the documentation provided. In many instances, documentation (admin and user guides) contain snippets of information in a particular areas but not enough to understand fully. - Too much dependency on articles on the support site as opposed to information being included in the formal documentation - Not clear on the details concerning the...
Thank you for sharing your thoughts, both positive and constructive. We¿re glad to hear that our support site and training videos have been helpful to you. However I¿m sorry to hear that we haven¿t been the best at communication. Our support team will meet to decide how we can better communicate future upgrades and improve our documentation. Thank you for your honesty and I hope we can exceed your expectations in the coming updates!
James B.
Defense & Space, 1,001-5,000 employees
Used daily for 2+ years
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Being able to track 8,500 assets is very beneficial.
We are a Department of Defense Contractor so the DD1149 feature is very beneficial. Being able to customize reports is also very helpful.
The auditing/inventorying workflows are terrible and do not work. As a DOD Contractor we are required to do annual inventories and it would be great if the software focused on improving the workflows. It would be nice to be able to use our $2,000 scanner to do inventories like other Department Stores.
Thanks for the review, James! We're glad you find the DD1149 feature helpful, but we're sorry to hear that eQuip is not meeting all your asset management needs. AssetWorks is dedicated to meeting the unique asset management needs of organizations like yours. We have recently upgraded the inventory workflow to improve functionality. Our team is reaching out to ensure the issues you encountered have been corrected, and you have what you need for this year's inventory. Thank you again for the feedback.
Edwin L.
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
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I have had a really amazing experience with eQuip. When I began researching property management tools, [sensitive content hidden] answered my many questions and didn't hesitate to set up several demos with my organization. This really helped make our decision.During implementation, [sensitive content hidden] was very professional and ensured all of our issues were resolved and questions were answered....
I really like the ability to customize fields (for the most part) and information in a way that meets my organizations need. This allowed us to meet specific requirements needed today and be prepared for any changes in the future.
Some of the processes are difficult to navigate due to how the method was named or where it is listed. This is overcome with use of the system. Their help site also helps bridge the gap with this issue, and their technical support is top notch!
Vrenda P.
Computer Hardware, 201-500 employees
Used weekly for 2+ years
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Being able to produce reports in a timely manner
There is honestly nothing I least like about this software
Thank you so much for the review, Vrenda, and for being a long-time customer and user of eQuip. We appreciate it and are so glad you and the Hexagon team are using the software to the max!
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