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FieldEdge vs WEX Field Service Management Comparison (2026)

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FieldEdge logo

FieldEdge

WEX Field Service Management logo

WEX Field Service Management

Overview

FieldEdge helps field service management companies save time and make more money. Easily track customer history, dispatching, finances, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site.

WEX FSM provides service businesses with a cloud-based work management tool that enables contractors and technicians to manage back office and field operations across inbound call management, appointment scheduling, job reminders, dispatch, maintenance planning, invoicing and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

313

5

4

3

2

1

173

75

32

9

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

4.6

64

5

4

3

2

1

50

8

2

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“The seamless integration with QuickBooks is a major plus, ensuring that our financial data remains accurate and up-to-date without manual double-entry.”
SA

Sai A.

Assistantship

“While highly effective, the mobile app occasionally experiences minor synchronization delays.”
SA

Sai A.

Assistantship

“FieldEdge is tailored specifically for technical maintenance operations.”
RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

Pros

“What I like least about WEX Field Service Management is the ambiguity in mileage collection in how there are stricken mileages from our statement.”
Verified reviewer profile picture

Kelly R.

Operations Coordinator

“The platform helps improve cash flow and professionalism by making it simple to present options to customers and collect payments quickly, whether in the office or the field.”
RT

Ryan T.

Senior Technician

“Customization options for certain features could be more flexible, and occasional performance slowdowns or minor bugs can impact efficiency during peak usage times.”
RT

Ryan T.

Senior Technician

Cons

“It didn’t offer enough systems that we need at our business size.”
WG

Wayne G.

Owner operator

“Lot's of misleading cost structure and several different companies to deal with for signatures, payments, etc. ”
RS

Rodney S.

Service Manager

“Told that it worked even better than Housecall Pro, it does not. When asked to cancel; because sales representative lied about what platform could do; Fieldedge instead told our company it was our disconnect and we signed a contract. ”
LA

Lisa A.

Office Manager

Cons

“The mobile app can feel a bit clunky and slow when syncing in areas with poor cellular service, which can be frustrating for technicians in the field.”
Verified reviewer profile picture

Suresh K.

Senior Business Executive

“Sometimes we had trouble with QuickBooks syncing — especially with multiple company files — and occasional system bugs or connectivity issues arose.”
Verified reviewer profile picture

Marcus S.

Owner

“This is a clear breach of good faith in contract performance. When I called to dispute this, two separate employees admitted that numerous customers are upset about these increases and further stated that supervisors refuse to speak to anyone.”
SM

Steven M.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features109
  • ACH Payment Processing
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Automatic Backup
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Change Order Management
  • Chat/Messaging
  • Checklists
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Tracking
  • Estimating
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Locksmiths
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • In-Person Payments
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Card Reader
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Multiple Payment Options
  • Online Booking
  • Online Payments
  • Online Time Clock
  • PCI Compliance
  • Payment Collection in the Field
  • Payment Links
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Photo Capture
  • Point of Sale (POS)
  • Prebuilt Assembly
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Proposal Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features86
  • ACH Payment Processing
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Automatic Backup
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Change Order Management
  • Chat/Messaging
  • Checklists
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Tracking
  • Estimating
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Locksmiths
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • In-Person Payments
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Card Reader
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Multiple Payment Options
  • Online Booking
  • Online Payments
  • Online Time Clock
  • PCI Compliance
  • Payment Collection in the Field
  • Payment Links
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Photo Capture
  • Point of Sale (POS)
  • Prebuilt Assembly
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Proposal Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations11
  • Azuga Fleet
  • Broadly
  • Customer Lobby
  • Dispatch
  • Docusign
  • HVACBizPro
  • Podium
  • Profit Rhino
  • QuickBooks Online
  • ReviewBuzz
  • Sage Intacct
  • Twilio
  • pulseM
  • Total integrations3
  • Azuga Fleet
  • Broadly
  • Customer Lobby
  • Dispatch
  • Docusign
  • HVACBizPro
  • Podium
  • Profit Rhino
  • QuickBooks Online
  • ReviewBuzz
  • Sage Intacct
  • Twilio
  • pulseM