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FieldEdge vs ServiceTitan Comparison (2026)

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Good recommendations?

FieldEdge

ServiceTitan

Overview

FieldEdge helps field service management companies save time and make more money. Easily track customer history, dispatching, finances, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site.

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

314

174

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.3

342

236

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

Pros

“The seamless integration with QuickBooks is a major plus, ensuring that our financial data remains accurate and up-to-date without manual double-entry.”

Sai A.

Assistantship

“FieldEdge is a great scheduling tool and way for my clients to keep in contact with their customers.”

Cathy D.

Owner

“It helps streamline daily field service operations and keeps important information organized.”

Bhawna D.

Recruiter

Pros

“What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place.”

GINA D.

MANAGER

“ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team.”

Heather M.

“What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well.”

Noah J.

Director of Business Software

Cons

“The application was clearly built for residential service trades (HVAC, plumbing) and lacks flexibility for heavy industrial maintenance.”

Ron C.

Engineering and Maintenance Leader

“Managing larger amounts of information can also feel a little overwhelming at times.”

Bhawna D.

Recruiter

“Some technicians report the mobile experience as slow or frustrating.”

Cathy D.

Owner

Cons

“ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.”

Rob S.

Service Manager

“Started charging us for the software and they say they can't stop the auto draft!!! And anyone you talk to in the company has a script to read and you can NEVER GET A SOLUTION TO A PROBLEM.”

Lisa O.

Office manager

“They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used?”