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Square Payments vs WEX Field Service Management Comparison (2026)

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Good recommendations?

Square Payments

WEX Field Service Management

Overview

Accept every way your customers want to pay with Square Payments.

WEX FSM provides service businesses with a cloud-based work management tool that enables contractors and technicians to manage back office and field operations across inbound call management, appointment scheduling, job reminders, dispatch, maintenance planning, invoicing and more

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

2.7K

487

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“The system is straightforward to navigate, and the reporting tools provide helpful insights into sales and customer activity. While fees and occasional account reviews can be a drawback, the convenience, professionalism, and efficiency it brings to daily operations make it a valuable tool for business.”

Rebecca R.

Prodution manager

“As a small business owner, I need tools that save me time, and Square makes it easy to accept payments, track sales, send invoices, and manage my business all in one place.”

Ajah B.

Owner CEO

“Deposits are reliable, and the mobile app allows me to monitor transactions even when I'm away from the office.”

Reyna F.

Brand Manager

Pros

“What I like least about WEX Field Service Management is the ambiguity in mileage collection in how there are stricken mileages from our statement.”

Kelly R.

Operations Coordinator

“The platform helps improve cash flow and professionalism by making it simple to present options to customers and collect payments quickly, whether in the office or the field.”

Ryan T.

Senior Technician

“Customization options for certain features could be more flexible, and occasional performance slowdowns or minor bugs can impact efficiency during peak usage times.”

Ryan T.

Senior Technician

Cons

“The fees associated with square or astronomical; additionally, it would lose connectivity, and we had to buy special software and equipment that did not work across all devices.”

Melissa W.

Hospital administrator

“Endless updates that take a lot of time, often fail and are unable to be skipped while a client is standing waiting in front of you”

Angela W.

Owner

“The biggest downside is the processing fees, which can add up over time, especially on smaller transactions.”

Jeffrey W.

Owner

Cons

“The mobile app can feel a bit clunky and slow when syncing in areas with poor cellular service, which can be frustrating for technicians in the field.”

Suresh K.

Senior Business Executive

“Sometimes we had trouble with QuickBooks syncing — especially with multiple company files — and occasional system bugs or connectivity issues arose.”

Marcus S.

Owner

“This is a clear breach of good faith in contract performance. When I called to dispute this, two separate employees admitted that numerous customers are upset about these increases and further stated that supervisors refuse to speak to anyone.”

Steven M.

Owner