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FMX vs Incident IQ Comparison (2026)
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Good recommendations?
FMX
5
344
4
102
3
7
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident IQ
5
24
4
18
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
FMX is cloud-based work order software that lets staff submit requests on any device, auto-assigns tickets by location or skillset, lets technicians resolve work via mobile app with parts and labor logging, and gives directors reports on costs, response times, and asset service history.
The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
453
5
4
3
2
1
344
102
7
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.6
42
5
4
3
2
1
24
18
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Cindy C.
Administrative Assistant II - MOT
Michael M.
VP of Operations
Jesus M.
Facilities Manager
Pros
Rick P.
Assistant Technology Director
Healthy F.
Production mañàger
James R.
Marketing Specialist
Cons
Billie S.
Learning Resource Manager
Jesse Z.
Software Engineer
Lilia C.
Assistant Director
Cons
Matt D.
Technology Support Specialist
- Vendor responds to reviews
- Last review4 days ago
- Vendor responds to reviews
- Last review8 months ago
Key features
- Total features119
- AI Copilot
- AI Summarization
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Assignment
- Asset Categorization
- Asset Images
- Asset Library
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Barcode Printing
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- Calendar Management
- Call Center Management
- Chatbot
- Check-in/Check-out
- Checklists
- Classroom Management
- Commercial Properties
- Compliance Management
- Contact Database
- Contract/License Management
- Contractor Management
- Cost Tracking
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Digital Signature
- Dispatch Management
- Document Management
- Document Storage
- Downtime Tracking
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Templates
- Employee Database
- Employee Profiles
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Calendar
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Fixed Asset Management
- For Mechanical Equipment
- For Schools
- Forms Management
- Funding Source Tracking
- GPS
- Generative AI
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Independent/Private
- Inspection Management
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- IoT Integration
- Job Management
- Job Tracking
- K-12
- Knowledge Base Management
- Labeling
- Labor Cost Reporting
- Location Tracking
- Logbook Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Manuals
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Online Calendar
- Online Payments
- Order Management
- Parent Portal
- Parent/Student Portal
- Parts Management
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Prioritization
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Quotes/Estimates
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Appointments
- Reminders
- Remote Access/Control
- Reorder Management
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Routing
- Scheduled/Automated Reports
- Scheduling
- School District
- Search/Filter
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Single Sign On
- Status Tracking
- Student Management
- Student Portal
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Ticket Management
- User Management
- Vehicle Information
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
- Total features105
- AI Copilot
- AI Summarization
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Assignment
- Asset Categorization
- Asset Images
- Asset Library
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Barcode Printing
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- Calendar Management
- Call Center Management
- Chatbot
- Check-in/Check-out
- Checklists
- Classroom Management
- Commercial Properties
- Compliance Management
- Contact Database
- Contract/License Management
- Contractor Management
- Cost Tracking
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Digital Signature
- Dispatch Management
- Document Management
- Document Storage
- Downtime Tracking
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Templates
- Employee Database
- Employee Profiles
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Calendar
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Fixed Asset Management
- For Mechanical Equipment
- For Schools
- Forms Management
- Funding Source Tracking
- GPS
- Generative AI
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Independent/Private
- Inspection Management
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- IoT Integration
- Job Management
- Job Tracking
- K-12
- Knowledge Base Management
- Labeling
- Labor Cost Reporting
- Location Tracking
- Logbook Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Manuals
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Online Calendar
- Online Payments
- Order Management
- Parent Portal
- Parent/Student Portal
- Parts Management
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Prioritization
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Quotes/Estimates
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Appointments
- Reminders
- Remote Access/Control
- Reorder Management
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Routing
- Scheduled/Automated Reports
- Scheduling
- School District
- Search/Filter
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Single Sign On
- Status Tracking
- Student Management
- Student Portal
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Ticket Management
- User Management
- Vehicle Information
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
Integrations
- Total integrations9
- Arbiter Registration
- Blackbaud Altru
- Blackbaud Enrollment Management System
- ClassLink
- Mosyle Business
- Okta
- Samsara
- TrueCommerce PIM
- Veracross
- Zonar
- Total integrations1
- Arbiter Registration
- Blackbaud Altru
- Blackbaud Enrollment Management System
- ClassLink
- Mosyle Business
- Okta
- Samsara
- TrueCommerce PIM
- Veracross
- Zonar
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