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Freightview vs CWILL Order Tracking Comparison (2026)

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Freightview

CWILL Order Tracking

Overview

Built in-house. Backed by an amazing support & technical team. Trusted by 99% of our customers year after year.

CWILL Order Tracking (formerly Parcel Panel) helps Shopify and DTC ecommerce brands deliver better post-purchase experiences with branded order tracking, real-time shipment visibility across 1,500+ carriers, proactive shipping notifications, and 24/7 support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

149

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

743

519

199

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

5.0

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“The platform provided a clear, centralized way to compare carrier options, rates, and transit times, which significantly improved efficiency and reduced manual work.”

Amanda m.

Processor

“It made comparing carrier rates, transit times, and service levels extremely easy, which helped streamline decision-making in a fast-paced logistics environment.”

Amanda m.

Processor

“Limited advanced features for complex shipments and return logistics, and the auditing function could be more intelligent and automated.”

Keeona M.

Director of Logistics

Pros

“The ability to hide Chinese carriers and customize notifications makes it perfect for maintaining customer trust.”

Oscar B.

Administartor

“Provides everything I need (A simple page for customers to track their order that I customised a little bit)”

Kortney M.

Owner

“The platform is straightforward, orders are easy to manage, and the overall shipping process runs smoothly.”

Sam S.

CEO

Cons

“I can't message carrier directedly on loads that are API connected. While Freightview is very easy to use, I found the reporting and analytics to be somewhat limited, especially when trying to pull deeper operational insights or build more customized dashboards.”

Rogelio T.

Import andExport specialist

“Feature limitations, such as difficulty shipping blind shipments, inadequate options for third-party or collect shipments, and issues with API connections.”

Dave S.

IT Systems Manager

“Sometimes the carrier rates do not update within freightview so if we use freightview data to run rate analysis it does not match actual billing data from the carrier.”

Esnayde M.

Accounting and Operations

Cons

“therefore it is very hassle to need the coding expertise to even do simple things like basic spacing, when it looks crammed up within the tracking page.”

Jeanne N.

Founder

“Sorry but i cant write enough to share what i dont like.”

Maurice B.

Director

“I've noticed that at times, the app experiences a bit of delay in updating its data.”

Anastasia T.

co-founder