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GAGEtrak

Auditor-recommended calibration management software

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GAGEtrak Pricing, Features, Reviews and Alternatives

GAGEtrak product overview

Price starts from

$

799

Flat Rate

What is GAGEtrak?

THE QUALITY OF YOUR CALIBRATION MANAGEMENT SOFTWARE MATTERS. It matters because the quality and safety of your products depends on it. With a solid 30-year track record and countless auditor recommendations, GAGEtrak calibration management software has improved quality at many thousands of facilities worldwide. Don’t compromise your products by compromising on your calibration management software; download GAGEtrak today to see the difference true quality can make.

Key benefits of using GAGEtrak

  • GAGEtrak offers customizable data entry and extensive calibration detail record-keeping in accordance with strict FDA and ISO industry standards.


  • Schedule and monitor calibrations, log gage locations, view calibration records, generate certificates, barcode labels and produce rich reports.


  • From the centralized dashboard administer Gage, Calibration, Part, Procedure, Supplier and Staff records, while managing tool issues via Tool Crib.


  • Color-coded calibration calendar with drill-down detail, plus record filtering tools facilitate intuitive access to critical data.


  • Additional features include audit logging and automatic email alerts on upcoming due calibrations, report events, service requests and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Documentation
    In Person
    Webinars
    Live Online

    GAGEtrak pricing information

    Value for money

    4.1

    /5

    335

    Price starts from

    $

    799

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GAGEtrak features

    Functionality

    4.1

    /5

    335
    Total Features37 1 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting/Analytics
    Inventory Management
    Customizable Reports
    Data Import/Export
    Access Controls/Permissions
    Compliance Management

    Functionality contenders

    GAGEtrak users reviews

    Overall rating

    4.2

    /5

    335

    Positive reviews

    86%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.03/10
    Rating distribution

    5

    4

    3

    2

    1

    131

    157

    37

    8

    2

    Pros
    My overall experience is great. Their customer service is excellent and the training they provide is top notch.

    Jacquelynn P.

    Easy of use, the massive database that seamlessly connects with our work database, outstanding customer service.

    DJ

    Duane J.

    The food was excellent, the staff very supportive and would recommend the training to other colleges or friends.

    JM

    Jaime M.

    Cons
    Sometimes you type in the wrong field and it saves by mistake. Standardizing some fields is a challenge.

    LE

    Linda E.

    We often have trouble due to our database being an Access database. The database gets easily corrupted and it often gets slow.

    PR

    Peter R.

    I do get regular bugs and errors, for example when submitting a calibration, but can usually skip over them. It also will refuse to print RR study information occasionally.

    NA

    Nicole A.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    GAGEtrak - Very capable calibration software

    Reviewed 2 years ago
    Pros

    GAGEtrak is very easy to use once you understand how it works. It's very easy to enter information and perform calibration. It reduces the amount of paper we use because of the ease with which scanned documents can be added. It's nice that there's a well thought out training process and great support team to help with installation and operating the software. It's also very vast and highly customizable to meet different needs.

    Cons

    This software is complex and not easy to use unless you have the proper training done. Luckily, there's a great training program and also very knowledgeable support staff to help out with issues.

    Vendor response

    Thank you for posting such a great and thorough review of GAGEtrak, our training services and our support staff! We are thrilled that you are doing so well with our software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Review

    Reviewed 2 years ago

    Very simple and easy to use. Tech support is very easy to get a hold of and does a great job resolving any issues.

    Pros

    Very easy software to setup and implement. Training for user is straight forward and the software is so easy to learn that any user with basic computer.

    Cons

    the fact that it still uses a back end Access database.

    Vendor response

    Thank you very much for posting your review of GAGEtrak, Colin. We are thrilled to know you're doing so well with it! Please note that you do have the option to use Microsoft SQL database for your back-end data in current versions and we will be supporting SQLite, Microsoft SQL Server and PostgreSQL moving forward in new versions.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Extremely difficult startup without on-site IT support. Continues to glitch.

    Reviewed 3 years ago
    Pros

    When it works, the Request process which checks out gages upon submitting it and returns them upon closure. The Report features with the multiple sorts.

    Cons

    Looses information, does not have a specific size field allowing for sorting by size, calibration measurements have a page per measurement - adding time consumption to the calibration process, does not allow for weeks, months, years to be used when you need to have the calibration time begin count down only after issuing the gage - making your date stamps/calibration stickers will not match what is...

    Vendor response

    Kimberly, I am sorry to hear of your issues-I see that our support team has been working with you and has been responsive--we will continue to assist you. Regarding the usage frequencies, please be sure to check (and remove) any skip days that do not apply to your organization's calibration policy, or set the skip to default "Back" instead of forward when a skip is applied; 7/1/2018 falls on a Sunday and this is a common skip day. Please also note: we do not use an average of 30 days over a frequency period, we will calculate due dates by the system calendar (including leap years, etc.)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Good program but very glitchy

    Reviewed 4 months ago
    Pros

    I have worked with Gagetrak for about 7 years with a couple of different companies. The program works well to manage gages and calibration requirements. Being able to customize test points for gage calibration is a useful feature, but is a little confusing when beginning to build your groups. The addition of the "days from issue" feature to calculate the calibration due date really helps cut down on unnecessary calibration of unused gages.

    Cons

    My biggest complaint is about how SLOW SLOW SLOW this program is. Even if your database resides on the pc you are using, the "microsoft access" platform inhibits performance. If your database is on a remote server it gets even worse. I routinely have to wait several minutes for the database to update even a simple change in information, and the program is very prone to the "not responding" screen...

    Vendor response

    Thank you for taking the time to provide this review, Terry. We utilize these to make improvements in our products and we could not do that without honest feedback from customers like you. I will say it is unusual to have the experience you describe, but I do note that you are in the medical device industry and if you are using our FDA version, it may be time to take a look at your audit log. The audit log is a part of the FDA 21CFR requirements and if you are regulated by this industry, a bloated log can often be the culprit when you experience performance issues such as you have noted. Our support team will be happy to assist you if this is the case. Thanks again for the feedback and we will be in touch soon to see if we can help.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    This software seems to meet all basic requirements for managing compliance for gauges.

    Reviewed 3 years ago

    Ability to centralize all gauge compliance data, dashboards to actively manage compliance, and some reporting features.

    Pros

    Fairly simple to use, and support from Cybermetrics is responsive. Just learned how to upload supporting documents, which will be very useful. Also learned how to change configurations for local customization.

    Cons

    We're starting to mine historical data, and the existing software doesn't enable detailed reports to show specific variation/range by gauge type. (its basically set up for PASS / FAIL type reports) Having default reports that enable variation analysis could help to identify opportunities for specific gauge/equipment improvements.

    Vendor response

    Hello, Rob. Thank you very much for taking the time to review GAGEtrak - we truly value your input. You are correct that GAGEtrak does not include the type of report you mentioned, but it does include accuracy history charts (to generate, click the Graph button in Gages). We would be more than happy to create a custom report for you, though, to be sure that it meets your needs. Please give us a call any time to discuss. 1-800-777-7020

    GAGEtrak FAQs and common questions

    GAGEtrak has the following pricing plans:
    Starting from: $799.00
    Pricing model: One Time License
    Free Trial: Available


    GAGEtrak has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    GAGEtrak supports the following languages:
    English, Spanish


    No, GAGEtrak does not have an API available.


    GAGEtrak offers the following support options:
    Phone Support, Email/Help Desk, Chat, Knowledge Base

    Related categories