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GAGEtrak
4.2
(339)

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Auditor-recommended calibration management software

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(2)

GAGEtrak Pricing, Features, Reviews and Alternatives

GAGEtrak product overview

Price starts from

29

Per month

Other

What is GAGEtrak?

THE QUALITY OF YOUR CALIBRATION MANAGEMENT SOFTWARE MATTERS. It matters because the quality and safety of your products depends on it. With a solid 30-year track record and countless auditor recommendations, GAGEtrak calibration management software has improved quality at many thousands of facilities worldwide. Don’t compromise your products by compromising on your calibration management software; download GAGEtrak today to see the difference true quality can make.

Key benefits of using GAGEtrak

  • GAGEtrak offers customizable data entry and extensive calibration detail record-keeping in accordance with strict FDA and ISO industry standards.


  • Schedule and monitor calibrations, log gage locations, view calibration records, generate certificates, barcode labels and produce rich reports.


  • From the centralized dashboard administer Gage, Calibration, Part, Procedure, Supplier and Staff records, while managing tool issues via Tool Crib.


  • Color-coded calibration calendar with drill-down detail, plus record filtering tools facilitate intuitive access to critical data.


  • Additional features include audit logging and automatic email alerts on upcoming due calibrations, report events, service requests and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online

    GAGEtrak pricing information

    Value for money

    4.1

    /5

    339

    Starting from

    29

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GAGEtrak features

    Functionality

    4.1

    /5

    339

    Total features

    44

    1 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Data Import/Export
    Customizable Reports
    Workflow Management
    Document Management

    Functionality contenders

    GAGEtrak users reviews

    Overall Rating

    4.2

    /5

    339

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.03/10
    Rating distribution

    5

    4

    3

    2

    1

    131

    161

    37

    8

    2

    Pros
    My overall experience is great. Their customer service is excellent and the training they provide is top notch.
    Easy of use, the massive database that seamlessly connects with our work database, outstanding customer service.
    The food was excellent, the staff very supportive and would recommend the training to other colleges or friends.
    Cons
    Sometimes you type in the wrong field and it saves by mistake. Standardizing some fields is a challenge.
    We often have trouble due to our database being an Access database. The database gets easily corrupted and it often gets slow.
    I do get regular bugs and errors, for example when submitting a calibration, but can usually skip over them. It also will refuse to print RR study information occasionally.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Joe M.

    Engineer

    Airlines/Aviation, 10,001+ employees

    Review source

    Overall Rating

    Good product

    Reviewed 2 years ago

    Transcript

    Joe M.: Hi, my name's Joe. I'm a principal engineer in the aerospace industry. I give GAGEtrak a five...

    JC
    AvatarImg

    Josqueline C.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Gage track has been very successful for us to recall and track our assets for calibration.

    Reviewed 6 years ago

    Really is a geat tool for calibration. Very easy to use and prints good calibration reports.

    Pros

    In an audit, as soon as we say we utilize Gagetrack, the auditors are happy because it is known as a great tool for tracking calibration. Has made audits of calibration much easier.

    Cons

    Adding assets was confusing at first but once learned becomes easy. It would be nice for more choices in reports that can be printed.

    Vendor response

    We're so happy to hear that GAGEtrak has been so beneficial to you in your day-to-day operations and in audits, Josqueline. Thank you for posting your review! If you're interested in creating custom reports, please contact us at any time. 1-800-777-7020

    AR
    AvatarImg

    Verified reviewer

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Very easy to use software

    Reviewed 6 years ago
    Pros

    The ease of running a report to find calibration due dates by month & Area. Also the ability to save search criteria, for future reports. And the capability to print a professional looking Calibration Certificate, to send to customers.

    Cons

    Cannot add external calibration certificates to a file. Also that a record can be altered, and/or amended by anyone that has access to the database, it would be nice if only the person, and/or Supervisor, that entered the original data, would be able to amend the record.

    Vendor response

    Thank you very much for posting your review of GAGEtrak - we're happy to know that it's working well for you! You actually can attach external files to your calibrations - please see the Calibrations ¿ User Defined and Attachments Tab. Just click the [...] button to browse to and select the document. Regarding altering of records only by supervisors, etc., that can be resolved by assigning users to groups and setting group permissions. Detailed instructions for both of these features can be found in the help system or user guide. If you would like further assistance beyond that, please feel free to contact us at any time: 1-800-777-7020. Thank you again for your great review!

    LB
    AvatarImg

    Lacie B.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    At the current time we have 2 issues we need help with. not real great customer service right now.

    Reviewed 6 years ago

    WE are able to keep all of our records on it. and able to send out all the monthly list for tools that are needed to be cycled thru for calibrations to be kept current.

    Pros

    This software is very flexible and can do lots with it. we have Several plants that use the system. It is nice to have a system does almost all we need.

    Cons

    Making changes on the Certificate part . we need another way to get support. Since our company was bought by a bigger company they have so much security. WE cannot click on the link that is sent to us in an email. all we can do is send an invite for them to go thru Skype. We have learned the customer support does not and don't use it. we need the support we pay for but are not getting it. it is very frustrating that we cannot get these problems fixed. even if they would send steps and pictures in an email like a powerpoint would be helpful. They just like to close our tickets and be rid of us instead of figure out another way to help us. we have thousands licenses but there is no point in getting them anymore if we are not getting the assistance we need.

    AR
    AvatarImg

    Verified reviewer

    1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Good piece of software with lots of functionality. However, I wish it's more customizable

    Reviewed 6 years ago

    1). More visibility on calibration interval period 2). Ability to modify at any given time calibration status of any given gage 3). Good technical support after purchasing the agreement.

    Pros

    The ability to run report based on custom criteria. In any given day, an auditor may come and audit us for gages, where we need to quickly identify gage based on possibly serial number, model number, owner, calibration date, recalibration due date, cost to calibrate, R&R, etc.

    Cons

    Data entry on comment section. Line break must be made with multiple keystrokes. I also least like the way calibration history is entered. Too many fields, and awkward way to freeze information.

    Vendor response

    Thank you for taking the time to post your review of GAGEtrak - we truly value your input! If you ever need assistance, please don't hesitate to contact us at 1-800-777-7020.

    AR
    AvatarImg

    Verified reviewer

    Telecommunications, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    not a direct user but have seen no nonconformances

    Reviewed 6 years ago

    Not having to think or worry about the calibration system. It seems to be self supporting and helps the calibrator stay independent

    Pros

    I like that it keeps up with frequencies and can integrate with printers easily for printing labels. It helps eliminate nonconformances

    Cons

    I wish it had an escalation feature to notify me if things were getting out of hand. They haven't yet but could be a great fail safe.

    Vendor response

    Thank you very much for posting your review of GAGEtrak. We're glad to know that your company is doing well with it! Depending on the subject matter of the notifications you mentioned, you might want to look into having GAGEtrak send you automatic emails (overdue gages, etc.) If you'd like information about this, please contact us at any time. 1-800-777-7020

    GAGEtrak FAQs

    Q. What type of pricing plans does GAGEtrak offer?

    GAGEtrak has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of GAGEtrak?

    GAGEtrak has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does GAGEtrak support?

    GAGEtrak supports the following languages:
    English, Spanish


    Q. Does GAGEtrak offer an API?

    No, GAGEtrak does not have an API available.


    Q. What level of support does GAGEtrak offer?

    GAGEtrak offers the following support options:
    Knowledge Base, Phone Support, Email/Help Desk, Chat

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