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IndySoft Logo
IndySoft

On-premise & web-based calibration and asset management

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IndySoft Pricing, Features, Reviews and Alternatives

IndySoft product overview

Price starts from

199

Per month

Per Feature

What is IndySoft?

IndySoft is a calibration and asset management solution which provides tools for managing quality assets for organizations of all sizes. The software can be deployed on-premise or in the cloud, and offers a customizable interface through which users can create custom searches, reports, views, and interactive flowcharts, which can be distributed across the company.

Key benefits of using IndySoft

  • IndySoft’s editing tools allow users to visually represent processes through interactive flowcharts, and customized views, searches, and reports, which can be distributed across the organization as a whole or by company, user, or security role.

  • The embedded PrintBuilder report writer enables the cloning and modification of existing reports, stickers, and certificates, and allows users to create their own from scratch.

  • Asset management features include automatic asset numbers, company asset segregation, data validation, custom fields, location awareness, historical event tracking, calibration, repairs, issue and return routines, customized scheduling, and more.

  • Tools are included to help companies meet a range of compliance standards, such as FDA 21 CFR Part 11, the ISO-9000/9100 series, ISO-17025, and a variety of legacy QS and MilSpec standards.

  • IndySoft offers granular security controls, with six predefined security profiles to control access to processes and utilities, and more than 2500 security checkpoints.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    Chat
    Knowledge Base

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    IndySoft pricing information

    Value for money

    4.5

    /5

    63

    Starting from

    199

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    IndySoft features

    Functionality

    4.4

    /5

    63

    Total features

    58

    3 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Third Party Integrations
    Customizable Reports
    Workflow Management
    Data Import/Export

    Functionality contenders

    IndySoft users reviews

    Overall Rating

    4.7

    /5

    63

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.91/10
    Rating distribution

    5

    4

    3

    2

    1

    43

    18

    2

    0

    0

    Pros
    Easy to use, Very clear interface that needs very little explanation. Very good and quick customer service that is very enthusiastic and knowledgeable.
    So far it has been a great experience. The software is solid and full of useful features.
    I absolutely love that it is so customizable. The report function are also very robust.
    Cons
    I believe this was fixed in latest version. Limited choices in calibration event for test results (pass, fail, limited).
    The only thing that can sometimes be inconvenient is that the software's two main data trunks, "Equipment" and "Events" do not talk during SQL searches.
    The integration is somewhat difficult for users because there is so much customization.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

    Reviewed 5 years ago

    Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

    Pros

    We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs.

    Cons

    For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access. As with any software updates, occasionally bugs...

    Vendor response

    Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer! -Heather

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Commercial Calibration Lab

    Reviewed 2 years ago

    Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.

    Pros

    The best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company.

    Cons

    There is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition.

    Vendor response

    Hi Matt! Thank you so much for the awesome review. We know we have a great team, but it is so wonderful to have our impressions reinforced by our customers! I will definitely be passing your praises on to our implementation team! Have a great weekend! -Heather

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    We are still experiencing problems with backups and templates.

    Reviewed 5 years ago
    Pros

    It does have many feature that we ares still learning about. For the most part it seems pretty user friendly, but in all honesty, my limited experience with these type of applications I have nothing to compare it to.

    Cons

    Seems to be unstable. We have templates that seem to change on their own or test point even disappear.

    Vendor response

    Hi Rick! Thank you for taking the time to do a review, we appreciate the feedback as we are working on continuous improvement. Our software is very stable, so I think there may be some unique circumstance happening in your situation. Henry with support is going to be reaching out to you to see if we can get to the bottom of the issues you are having. Happy Holidays! -Heather

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    IndySoft Review Aug 18,2020

    Reviewed 2 years ago

    Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.

    Pros

    I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you.

    Cons

    I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings.

    Vendor response

    Hi Adam! Thank you so much for the wonderful 5-star review! As info, we are working on a KPI dashboard for the Home screen that will have the data you are looking for - should be out sometime this year, so stay tuned! Take care, Heather

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    If you like customization a lot this is your software

    Reviewed 2 years ago

    Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot.

    Pros

    Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential.

    Cons

    If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve.

    Vendor response

    Hi Jerome! Thank you so much for the awesome 5-star review! As a long-time user, we appreciate the acknowledgment of how far we have come over the years in terms of support. That has definitely been a focus of ours over the past couple of years and it is good to hear that is showing! Take care, Heather

    IndySoft FAQs and common questions

    Q. What type of pricing plans does IndySoft offer?

    IndySoft has the following pricing plans:
    Starting from: $199.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of IndySoft?

    IndySoft has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does IndySoft support?

    IndySoft supports the following languages:
    English, French, German, Italian, Portuguese, Spanish


    Q. Does IndySoft support mobile devices?

    IndySoft supports the following devices:
    Android, iPhone


    Q. Does IndySoft offer an API?

    No, IndySoft does not have an API available.


    Q. What other apps does IndySoft integrate with?

    IndySoft integrates with the following applications:
    Microsoft Outlook, QuickBooks Online Advanced, SAP Business One, Quickbooks Online


    Q. What level of support does IndySoft offer?

    IndySoft offers the following support options:
    FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

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