IndySoft Pricing, Features, Reviews & Comparison of Alternatives

IndySoft

On-premise & web-based calibration and asset management

4.65/5 (63 reviews)

IndySoft overview

What is IndySoft?

IndySoft is a calibration and asset management solution which provides tools for managing quality assets for organizations of all sizes. The software can be deployed on-premise or in the cloud, and offers a customizable interface through which users can create custom searches, reports, views, and interactive flowcharts, which can be distributed across the company.

IndySoft’s asset management features include automatic asset numbering, unlimited custom fields, company asset segregation, data validation, location awareness, historical event tracking, issue and return routines, repairs, calibration, customized scheduling, current tracking status, and more. The embedded report writer, PrintBuilder, allows users to copy and modify pre-built reports, stickers, or certificates, or create their own from scratch. The calibration management software is designed to manage the full lifecycle of quality assets, with configurable event-driven workflows ensuring that each asset is handled according to its specific requirements.

IndySoft’s tooling management software supports unlimited assets in unique, consumable, and batch groups, and offers barcode support to enable bulk check-in and check-out of assets. Also included are tools for managing scheduling, searches, reporting, task automation, and more. IndySoft includes multiple predefined security profiles and more than 2500 security checkpoints to provide granular security controls. A range of compliance standards are supported, including FDA 21 CFR Part 11, the ISO-9000/9100 series, ISO-17025, and a variety of legacy QS and MilSpec standards.
www.indysoft.com

Pricing

Starting from
$199/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Germany, Brazil, Mexico

Supported languages

English, French, German, Italian, Portuguese, Spanish
IndySoft screenshotIndySoft Automated Tech SyncIndySoft screenshotIndySoft screenshotIndySoft screenshotIndySoft screenshotIndySoft screenshotIndySoft screenshot

IndySoft user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.1
  4.8
Michael Latzy

IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

Used daily for 2+ years
Reviewed 2018-01-18
Review Source: Capterra

Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

Pros
We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs.

Cons
For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access. As with any software updates, occasionally bugs are introduced that did not exist in prior versions. Most often, these bugs are minor but we will occasionally encounter bugs after updates that adversely affect our production. Luckily, given IndySoft's responsiveness, these issues are usually quickly addressed and rectified in a reasonable time frame. Given our experiences, we approach every published update with caution and maintain a test environment in order to fully vet each update before deployment to production.

Response from IndySoft


Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer!

-Heather

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Matt Goodrich

Commercial Calibration Lab

Used daily for 1-2 years
Reviewed 2020-08-14
Review Source: Capterra

Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.

Pros
The best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company.

Cons
There is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition.

Response from IndySoft


Hi Matt! Thank you so much for the awesome review. We know we have a great team, but it is so wonderful to have our impressions reinforced by our customers! I will definitely be passing your praises on to our implementation team! Have a great weekend!
-Heather

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Richard Bruels

We are still experiencing problems with backups and templates.

Used daily for 2+ years
Reviewed 2017-12-20
Review Source: Capterra

Pros
It does have many feature that we ares still learning about. For the most part it seems pretty user friendly, but in all honesty, my limited experience with these type of applications I have nothing to compare it to.

Cons
Seems to be unstable. We have templates that seem to change on their own or test point even disappear.

Response from IndySoft


Hi Rick!

Thank you for taking the time to do a review, we appreciate the feedback as we are working on continuous improvement.

Our software is very stable, so I think there may be some unique circumstance happening in your situation. Henry with support is going to be reaching out to you to see if we can get to the bottom of the issues you are having.

Happy Holidays! -Heather

Rating breakdown

Ease of use
Features
Customer support

Minimize review

Naren Pari

Possibilities are limitless

Used daily for 2+ years
Reviewed 2020-09-14
Review Source: Capterra

Pros
Highly customizable. We use Indysoft in 4 completely different sections at our factory and it works seemlessly for each department's needs.

Cons
Some tables are not easily accessible to the user and have to be scripted.

Response from IndySoft


Hi Naren!
Thank you so much for taking the time to leave an excellent review. We appreciate you sharing how IndySoft can effectively be utilized in multiple departments within an organization!
Take care and have a great weekend!
-Heather

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Adam Straub

IndySoft Review Aug 18,2020

Used daily for 6-12 months
Reviewed 2020-08-18
Review Source: Capterra

Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.

Pros
I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you.

Cons
I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings.

Response from IndySoft


Hi Adam!
Thank you so much for the wonderful 5-star review! As info, we are working on a KPI dashboard for the Home screen that will have the data you are looking for - should be out sometime this year, so stay tuned!
Take care,
Heather

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

IndySoft pricing

Starting from
$199/month
Pricing options
Subscription
View Pricing Plans

IndySoft Client: $199 per user, per month.
IndySoft Commercial Lab Services: $249 per user, per month.
Read-Only Clients: $49 per concurrent user, per month.
On-premise perpetual licenses are also available.

IndySoft features

Activity Dashboard
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Inventory Management
Inventory Tracking
Monitoring
Reporting & Statistics
Third Party Integration
Workflow Management

API (742 other apps)
Activity Tracking (353 other apps)
Document Storage (349 other apps)
Real Time Data (367 other apps)
Real Time Reporting (320 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for IndySoft

Key features of IndySoft

  • 21 CFR Part 11 compliance
  • Accounting system integration
  • Apple & Android mobile apps
  • Asset calibration
  • Asset management
  • Asset repairs
  • Audit management
  • Automated sync for field techs
  • Automatic asset numbering
  • Automatic notifications
  • Barcode support
  • Calibration management
  • Centralized or per-facility workflows
  • Certificate management
  • Company asset segregation
  • Compliance management
  • Custom fields
  • Customer portal
  • Customizable interface
  • Customizable searches
  • Customizable security profiles
  • Customizable workflows
  • Customized scheduling
  • Data validation
  • Document control
  • Due date tracking
  • Easy-to-use templates
  • Equipment management
  • Gage management
  • Google Maps integration
  • Historical event tracking
  • Integrated invoicing
  • Interactive flowcharts
  • Inventory tracking
  • Issue & returns management
  • Location tracking
  • MSA utility for R&R, bias, linearity and stability studies
  • Multiple predefined security profiles
  • On-premise or Cloud
  • Paperless documentation
  • Preventive maintenance feature set
  • Process dashboard
  • Process modeling engine
  • Read-only user interface
  • Real-time KPIs
  • Real-time location tracking with integrated RFID
  • Report writer
  • SAP/ERP integration
  • SOC 2 Type II Certified
  • Tool management
  • Trend analysis
  • Uncertainty module
  • Visual process representations
View All Features

Benefits

IndySoft’s editing tools allow users to visually represent processes through interactive flowcharts, and customized views, searches, and reports, which can be distributed across the organization as a whole or by company, user, or security role.

The embedded PrintBuilder report writer enables the cloning and modification of existing reports, stickers, and certificates, and allows users to create their own from scratch.

Asset management features include automatic asset numbers, company asset segregation, data validation, custom fields, location awareness, historical event tracking, calibration, repairs, issue and return routines, customized scheduling, and more.

Tools are included to help companies meet a range of compliance standards, such as FDA 21 CFR Part 11, the ISO-9000/9100 series, ISO-17025, and a variety of legacy QS and MilSpec standards.

IndySoft offers granular security controls, with six predefined security profiles to control access to processes and utilities, and more than 2500 security checkpoints.