eMaint Pricing, Features, Reviews & Comparison of Alternatives

eMaint

Computerized Maintenance Management Software by Fluke

4.44/5 (270 reviews)

eMaint overview

What is eMaint?

eMaint is part of the Fluke family and is an award-winning CMMS solution that's designed--both in its software and in its delivery model--with the idea of partnership. Its adaptive interface empowers users to connect data for actionable insights, connect teams for streamlined operations, and connect systems for extended ROI.
www.emaint.com

Pricing

Starting from
$33/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Portuguese, Spanish
eMaint screenshot: eMaint CMMS asset managementeMaint screenshot: eMaint CMMS preventive maintenance eMaint screenshot: eMaint CMMS inventory managementeMaint screenshot: eMaint CMMS work order managementeMaint screenshot: eMaint CMMS dashboardeMaint screenshot: eMaint CMMS reporting

eMaint reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.2
  4.6
Debra Elliott

Ease of use and a great customer support staff.......

Used daily for 2+ years
Reviewed 2018-03-07
Review Source: Capterra

So easy to keep our radio and system parts inventory up to date. And the daily use of the service request system makes our jobs that much easier. At any given moment I can create a up to date report for my Director and show him how many service tickets we have done and how many are closed or open. I can give them specifics as to how long it takes for certain jobs and how many technicians we currently need.

Pros
It's all about service for me and eMaint definitely has amazing customer service. In today's world it's hard to find a company that raises the bar regarding customer service. If I call or email them they respond immediately. They make using this software enjoyable. Keep up the good work!!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Rivera

Experinces both Good & Bad

Used daily for 6-12 months
Reviewed 2019-11-19
Review Source: Capterra

The implementation was underwhelming. I had to figure out the majority of the form design on my own by watching videos. I didn't have the greatest interactions with our implementation specialist and I was frustrated by the lack of response from our initial customer success manager. I have had good and bad experiences with eMaint support. I have reached out with issues with a number of the forms we use and was told that certain alterations and customizations weren't possible, so I have adapted to do more stuff manually than I had to in our pervious software. The format of the WO print out is bad, especially the checklist section. There was a significant cost difference between our previous software and eMaint and at this point I am not sure if the cost difference is justified.

Pros
The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars. I like the ability to alter certain forms. I love the interactive map tool.

Cons
I don't like layout of the WO print out or PO forms. Its very difficult to get help customizing any of these forms. I am unable to print photos with WO unless the are in PDF form. It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible. I wish it was possible to respond to a WO request through eMaint to ask more questions. I also would like a means of editing photos within eMaint.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Travis Rosenberg

Maintenance software for Absolute Energy

Used daily for 6-12 months
Reviewed 2019-11-22
Review Source: Capterra

We have had our ups and downs, the group has always been good to work with but limited time on set up and implementation limited what we were able to accomplish, so this work continues. The team has been great.

Pros
The flexibility to tailor the system to our work flows. Ease of use. Ability to use the software from an advantage as maintenance. Many options and eMaint staff understand maintenance!

Cons
With all the options it is difficult to follow through the setup, Work flows may help stream line this process? Many of the eMaint personnel have better ideas and experience that we did not know going into the process of migrating from another system. This changed are procedures for the better but a lot of group brainstorming has been needed to specify our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jonathan Duran

Functional and Useful, But Needs Many Improvements

Used daily for 2+ years
Reviewed 2019-11-12
Review Source: Capterra

It's been good in that it's been functional. I wish that eMaint offered personnel that can help the implementation process to gather data from plant equipment manuals on manufacturer recommended maintenance schedules.

Pros
I appreciate the new user interface and it's useful functions

Cons
I least like how inexperienced the customer support team is on certain tasks. For example for a long time certain support staff told me that you couldn't have a field that populates the Asset Description into the PM form. Later a support staff made it happen. Just wish it wouldn't have waited so long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ken Koso

Emaint CMMS review

Used daily for 2+ years
Reviewed 2019-11-01
Review Source: Capterra

The commitment to a thorough and conscientious data input is key. The more effort put into that, the more you'll get out of it later. We are a fast growing company, so this process is ongoing. Because of our growth, we are moving equipment and re-setting up cells and department. To have all the information on each asset readily available makes those moves so much easier to plan for . It is also essential for planning annual budgets. to see what it cost to operate individual assets in the past makes it easy to plan on when we might want to replace them. The flexibility of eMaint has been a great tool for us.

Pros
As an administrator I appreciate the flexibility with customizing the program to my needs and the ability to continue making changes and tweeks as our needs change. We have been using eMaint for 10 plus years know and the ability and depth that we can review our assets is just wonderful. You can even see our learning curve as to what data is important and relevant has changed over time. Garbage in Garbage is still relevant, so you should spend a lot of time understanding what you want to get out of any CMMS program so you know what you want to capture. Thoroughly entering all data about each asset pay reward later also. Voltages, amperage, location, Motor nameplates as well as spare parts is all a big part of set up and take a fair amount of time, but pay dividends down the road.

Cons
It is disappointing that eMaint cannot be integrated with our Infor XA program. Company purchases go through one program and do not update eMaint the way it could unless everything is re-entered a second time. Who has time or resources for that? Consequently our spare parts program does not run as smoothly as we would like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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eMaint pricing

Starting from
$33/month
Pricing options
Free trial
Subscription
View Pricing Plans

Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $33/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).

eMaint features

Automatic Notifications
Compliance Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Workflow Management

API (561 other apps)
Activity Dashboard (450 other apps)
Activity Tracking (289 other apps)
Audit Trail (266 other apps)
Auditing (324 other apps)
Billing & Invoicing (239 other apps)
Customizable Reporting (360 other apps)
Data Import/Export (327 other apps)
Invoice Management (243 other apps)
Reporting & Statistics (405 other apps)
Third Party Integration (319 other apps)

GetApp Analysis

eMaint CMMS is a cloud-based maintenance management system that streamlines the way organizations keep their equipment in the best shape possible. The platform is highly customizable, comes with a user interface that’s easy to use, and includes tools that address work orders and requests, asset management, preventive maintenance, inventory management, reports and dashboards, mobile maintenance, predictive maintenance, work scheduling, and document storage.

Used by thousands of organizations in more than 55 countries around the world, eMaint CMMS offers a wide range of benefits, including increased worker productivity, extended asset lifecycle, reduced equipment downtime, lower maintenance costs, more effective inventory management, reduced paperwork, and improved job completion rates.

A fully configurable mobile version for field technicians and workers on the go, eMaint MX Mobile CMMS, is also available.


What is eMaint?

eMaint CMMS keeps all essential maintenance data and documents in a centralized cloud-based platform, making it easy for people in the organization to monitor work requests, job completions, equipment failures, labor and productivity, maintenance costs and schedules, and parts and inventory – all in real time.

Instead of you adapting to it, the app can be tailored to how you work through user-defined data filters so you only see the metrics that matter to you, theme options for personalized screen views, customized data fields, workflows and routing rules unique to your business, and many more.

eMaint CMMS can integrate with the ERP systems you already use, lets you manage multiple site data, supports barcoding for your assets, and offers multilingual voice command capability.


Who is eMaint For?

  • Experience level: Beginner to advanced
  • Industry: Manufacturing, facilities maintenance, healthcare, universities, fleet maintenance, oil and gas, and service providers
  • Business size: Small businesses to large enterprises
  • Departments/roles: Workforce managers, inventory managers, repair technicians, field workers, and other business users
  • Budget/point: Starts at $65 per user per month
  • Example customers: Cintas, Run Energy, Herbalife, Washington National Cathedral, and Orange Country Container Group LLC

Main Features

Work Orders and Requests

eMaint’s full-featured work order management software keeps work orders and other requests in one location for easy retrieval and processing. This is a welcome development to traditional systems that involve post-it notes, the phones ringing endlessly, and paperwork that’s missing or misplaced, resulting in unhappy customers, extended equipment downtime, and lost business opportunities.

The work order management system provides a portal where customers and other users can submit work and material requests. The system automatically sends out alerts when requests are approved, denied, or completed. It also routes requests to certain individuals according to preset business rules, and sorts requests by priority, customer, region, request type, and so on.

It allows you to assign employees and procedures to work requests, upload images and rich media relevant to an order, and record and track response time, cost of parts and materials, and job completion time.

Asset Management

To maximize return on assets and asset performance, eMaint’s enterprise asset management module comes with an alerting mechanism that notifies you of scheduled preventive maintenance, OSHA documentation that needs to be updated, assets that cross predefined critical thresholds, and safety-related inspections, among others. Reports, manuals, and documentations tied to an asset can be uploaded into the system, and parts and equipment records can be created and edited at any time.

The asset screen can be configured to your liking, and field layouts can be specified according to your needs. A history of all the work done on an asset can be viewed on demand, and customized cost-of-repair reports can be generated in just a few clicks. Graphs can be added to dashboards to quickly visualize how an asset is performing, and reports can be auto-emailed on a regular basis.

Preventive and Predictive Maintenance

eMaint CMMS’s preventive maintenance (PM) scheduling software affords you the freedom to define PMs at the procedure or task level. PM schedules for each asset can be meter-based or calendar-driven, but days when PMs can be skipped can also be set up. The software is equipped with a task library that helps you define PM procedures and activities, and the maintenance calendar aggregates in a single view all current and upcoming PM schedules. PM schedules can be updated when necessary, and you can choose to automatically or manually generate and send PM emails to concerned staff.

The predictive maintenance software module, on the other hand, helps you monitor asset conditions so no surprise breakdowns or unplanned shutdowns occur before a scheduled maintenance. It feeds on asset condition data generated by monitoring asset temperature, noise, lubricants, vibration, flow, pressure, wear, and corrosion.

Inventory Management

eMaint’s inventory management and purchasing module allows companies to track and manage their inventories all over the world. It lets you catalog all available parts and components and quickly locate them when the need for them arises. It helps you purchase and receive parts from suppliers, and link parts to assets and preventive maintenance activities.

Just like all other eMaint CMMS modules, the inventory tracking tool is fully customizable and supports the different inventory accounting methodologies: weighted average, FIFO, and LIFO. Barcode tracking for parts and assets is available, and filters can be used to find parts and other items in the system faster.

Reports and Dashboards

Reports offer you actionable insights into the condition of your assets. They also show relevant data on work order progress, completion rates, employee productivity, parts availability, and material usage. eMaint CMMS offers 95+ prebuilt reports and lets you create custom reports from scratch, edit as necessary, and output them as text, graph, PDF, HTML, Excel, and CSV reports. Graphs and charts can also be added to dashboards to quickly and easily spot trends.

Reports can be kept private or marked as read-only. And, depending on the settings you choose, can be auto-generated and then emailed on a schedule.


Integrations

eMaint CMMS can integrate with your existing enterprise resource planning system. A web-based API is likewise available for All In subscribers.


Pricing

eMaint CMMS has three pricing plans: Self Starter, Get Onboard, and All In.

Self Starter costs $65 per user per month and covers daily data backup, mobile CMMS access, updates and enhancements, and unlimited web training. Get Onboard, which costs $85 per user per month, includes features such as dedicated account management, branding options, advanced storeroom features, and Sandbox accounts.

The All In subscription package is priced at $120 per user per month and covers senior account management, unlimited requests from users, annual onsite visit, web API, and a multi-site toolkit.

Free trials are offered.


Bottom Line

  • On-demand computerized maintenance management system for organizations in a variety of industries
  • Carries essential features for asset management, preventive and predictive maintenance, inventory tracking, and work management
  • eMaint MX Mobile CMMS for on-the-go maintenance management
  • Comes with a drag-and-drop user interface that’s fully customizable
  • Reports and dashboards that provide real-time data on work order completion rates, equipment performance, material usage, and worker productivity

Additional information for eMaint

Key features of eMaint

  • Approval process control
  • Asset lifecycle management
  • Asset maintenance history tracking
  • Asset management
  • Asset reservation
  • Asset visualization
  • Assignment management
  • Attach SOPs, instructions, LOTO & other safety documents
  • Attached pictures, documents, links & other multimedia
  • Automated email notifications
  • Automated ranking index maintenance expenditure (RIME)
  • Automatic notifications
  • Barcode scanning
  • Calendar management
  • Cataloging
  • Categorization
  • Charting
  • Compliance management
  • Condition monitoring
  • Custom workflow
  • Dashboards
  • Data visualization
  • Digital signature
  • Document & image storage
  • Document editor
  • Enterprise asset management
  • Fixed asset management
  • Fluke Connect integration
  • Gantt charts
  • Graphical data presentation
  • Hierarchical asset structure
  • History tracking
  • Inspection management
  • Inventory management
  • Inventory tracking
  • Job tracking
  • Labor & material cost tracking
  • Maintenance scheduling
  • Master accounts
  • Mobile work management
  • Monitoring
  • Multi-location
  • Offline access
  • PO receipt log
  • Performance reports
  • Permission management
  • Planned maintenance task generation
  • Prioritizing
  • Productivity & material usage tracking
  • Progress tracking
  • Project management
  • Project tracking
  • Purchase order management
  • QR codes
  • Quick-view lists
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Receiving
  • Reservation history tracking
  • Retrieval
  • Spare parts management
  • Subscription services
  • Supplier management
  • Task management
  • Task planning
  • Task scheduling
  • Work history
  • Work order management
  • Work order permitting
  • Work requests
  • eProcurement PunchOut catalog
View All Features

Benefits

Extend the life of their assets
Meet compliance and regulatory standards
Increase visibility and transparency
Improve work completion rates
Eliminate manual processes
Reduce equipment downtime
Improve customer satisfaction
Reduce maintenance costs
Increase worker productivity
Create a paperless environment
Make data-driven decisions