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Housecall Pro vs Connecteam Comparison (2026)
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Good recommendations?
Housecall Pro
4.7
(2.7K)5
2.1K
4
465
3
71
2
34
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecteam
4.6
(5.3K)5
3.6K
4
1.4K
3
191
2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Housecall Pro helps pool service businesses streamline operations, automate routine tasks, simplify payments, and scale smarter—all from one comprehensive platform. With guided setup and user-friendly tools, getting started is easy. Join over 45,000 businesses and sign up for a free trial today!
A modern communication experience for you and your team
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.7K
5
4
3
2
1
2.1K
465
71
34
44
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this app4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this appPros
“I like that when you try and get a deposit for anything over 1250$ they want your customer personal ID , there card number & my personal last 3 month bank statements . ABSOLUTELY LOVE IT”
DC
Damian C.
Owner
“The payments and invoicing system is especially strong—customers can pay quickly, which helps improve cash flow and reduces follow-ups.”
ML
MURTAZA L.
GENERAL MANAGER
“What I liked most about Housecall Pro is how seamlessly it handles scheduling, invoicing, and payments all in one place.”
ML
MURTAZA L.
GENERAL MANAGER
Pros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”
CM
Courtney M.
Operations Coordinator
“I also appreciated the customization options, which made it possible to tailor workflows and features to suit different business needs. Although some advanced features require higher-tier plans and setup can take time initially, the software overall improved organization, accountability, and day-to-day efficiency within the team.”
AW
Allen W.
Rollingstock Maintenance Team Leader
Cons
“Their sales tactics are aggressive, and their company is so disconnected that customer support can't give you factual information about why the sales team is still reaching out despite numerous requests not to be contacted.”
Kristen L.
Owner
“Customer service is good for the usual bugs but they cannot do anything for platform updates”
BB
Benjamin B.
Owner
“So I am now unable to purchase the equipment needed .”
DC
Damian C.
Owner
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“Notification fatigue risk – With chats, updates, tasks, and alerts all in one app, employees can sometimes feel overwhelmed if notifications aren’t managed carefully.”
RS
Radha S.
Legal Assistant
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last review11 days ago
Key features
- Total features180
- 360 Degree Feedback
- AI Copilot
- AI/Machine Learning
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Responses
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Automation
- Availability Management
- Bank Reconciliation
- Benchmarking
- Benefits Management
- Bid Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Campaign Management
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Change Order Management
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Convert to PDF
- Corporate/Business
- Cost Database
- Cost Estimating
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Custom Booking Page
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discount Management
- Discussions/Forums
- Dispatch
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver ETA
- Driver Management
- EDI
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Nonprofits
- For Nursing Homes
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Interaction Tracking
- International Moves
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Card Reader
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Multiple Payment Options
- Multiple Projects
- Natural Language Processing
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- PCI Compliance
- Payment Collection in the Field
- Payment Processing
- Personalization
- Preventive Maintenance
- Price and Cost Calculations
- Pricing and Cost Calculations
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Scheduling
- Projections
- Property Layouts
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Rescheduling
- Resource Allocation
- Resource Management
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- SMS Messaging
- Sales Tax Management
- Scheduled Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Staff Calendar
- Status Tracking
- eCards
- Total features180
- 360 Degree Feedback
- AI Copilot
- AI/Machine Learning
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Responses
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Automation
- Availability Management
- Bank Reconciliation
- Benchmarking
- Benefits Management
- Bid Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Campaign Management
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Change Order Management
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Convert to PDF
- Corporate/Business
- Cost Database
- Cost Estimating
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Custom Booking Page
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discount Management
- Discussions/Forums
- Dispatch
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver ETA
- Driver Management
- EDI
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Nonprofits
- For Nursing Homes
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Interaction Tracking
- International Moves
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Card Reader
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Multiple Payment Options
- Multiple Projects
- Natural Language Processing
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- PCI Compliance
- Payment Collection in the Field
- Payment Processing
- Personalization
- Preventive Maintenance
- Price and Cost Calculations
- Pricing and Cost Calculations
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Scheduling
- Projections
- Property Layouts
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Rescheduling
- Resource Allocation
- Resource Management
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- SMS Messaging
- Sales Tax Management
- Scheduled Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Staff Calendar
- Status Tracking
- eCards
Integrations
- Total integrations23
- ADP Next Gen HCM
- ADP Workforce Now
- Broadly
- CHIIRP
- CallRail
- CompanyCam
- Convert Experiences
- Emitrr
- Force Fleet Tracking
- Google Calendar
- Gusto
- MYOB Business
- Meta for Business
- Mixpanel
- NiceJob
- Paychex
- Podium
- Profit Rhino
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- ResponsiBid
- SendGrid
- Signpost
- Stripe
- Swell
- The New Flat Rate
- Twilio
- Wix
- Xero
- Zapier
- Total integrations12
- ADP Next Gen HCM
- ADP Workforce Now
- Broadly
- CHIIRP
- CallRail
- CompanyCam
- Convert Experiences
- Emitrr
- Force Fleet Tracking
- Google Calendar
- Gusto
- MYOB Business
- Meta for Business
- Mixpanel
- NiceJob
- Paychex
- Podium
- Profit Rhino
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- ResponsiBid
- SendGrid
- Signpost
- Stripe
- Swell
- The New Flat Rate
- Twilio
- Wix
- Xero
- Zapier
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