GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Housecall Pro vs ServiceWorks Comparison (2026)
Add to Compare
Compare similar apps
Connecteam
4.6
Jobber
4.6
FieldPulse
4.6
Good recommendations?
Housecall Pro
4.7
(2.7K)5
2.1K
4
465
3
71
2
34
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceWorks
3.6
(115)5
39
4
28
3
22
2
10
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Housecall Pro helps HVAC businesses streamline scheduling, invoicing, payments, and more. Automate follow-ups, boost repeat business with service plans, and scale efficiently with advanced reporting and analytics. Join over 45,000 businesses and sign up for a free trial today!
Manage your entire Field Activity Management under one scalable platform. Your crews, your jobs and the weather condition everything is accounted for in this software so you don't have to guess. Customized Template For Different Events With Ability To White Label Notification For Personalized Email
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.7K
5
4
3
2
1
2.1K
465
71
34
44
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this app3.6
115
5
4
3
2
1
39
28
22
10
16
- Value for money
- Ease of use
- Features
- Customer support
47%
would recommend this appPros
“I like that when you try and get a deposit for anything over 1250$ they want your customer personal ID , there card number & my personal last 3 month bank statements . ABSOLUTELY LOVE IT”
DC
Damian C.
Owner
“The payments and invoicing system is especially strong—customers can pay quickly, which helps improve cash flow and reduces follow-ups.”
ML
MURTAZA L.
GENERAL MANAGER
“What I liked most about Housecall Pro is how seamlessly it handles scheduling, invoicing, and payments all in one place.”
ML
MURTAZA L.
GENERAL MANAGER
Pros
“Especially when we have split billing - COD/ warranty claims & trying to run reports- aging reports, finding ACH payments, statements, etc.”
CG
Carole G.
Accounting Auditing Manager
“What information that's been imported, been entered incorrectly all data still in COD/ closed status from the import or part credits been posted as CC payment.”
CG
Carole G.
Accounting Auditing Manager
“Instead of collaborating on solutions, we were repeatedly asked to justify why we needed functions that had already been identified as critical and were part of the original commitments made to us.”
WD
Warren D.
Senior Appliance Expert
Cons
“Their sales tactics are aggressive, and their company is so disconnected that customer support can't give you factual information about why the sales team is still reaching out despite numerous requests not to be contacted.”
Kristen L.
Owner
“Customer service is good for the usual bugs but they cannot do anything for platform updates”
BB
Benjamin B.
Owner
“So I am now unable to purchase the equipment needed .”
DC
Damian C.
Owner
Cons
“Instead, we lost visibility into hundreds of jobs and customers, which forced us to scramble to re‑establish contact, resulted in lost business, required refunds, and put us in the position of having to apologize to both customers and warranty providers who were unintentionally left without communication during the onboarding process.”
WD
Warren D.
Senior Appliance Expert
“My overall experience with ServiceWorks has been marked by a sense of being misled. Whenever we raised concerns or tried to discuss how to address ongoing issues, the conversation consistently shifted toward suggesting that we were misusing the system or expecting more than what had been clearly communicated as essential to our daily operations.”
WD
Warren D.
Senior Appliance Expert
“The flow of making a work order isn't super smooth. When completing out a work order, you have to scroll down, then back up or the job can't be changed to delivered status. ”
RS
Rachel S.
Office Manager
- Vendor responds to reviews
- Last review20 days ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features180
- AI Image-to-Text
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Address Book
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Assignment Management
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Responses
- Automated Scheduling
- Automatic Backup
- Automation
- Availability Management
- Availability Settings
- Bank Reconciliation
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Billing Portal
- Blocked Time Settings
- Booking
- Booking Management
- Business Process Automation
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Change Order Management
- Chat/Messaging
- Checklists
- Chemical Usage Tracking
- Claims Management
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Management
- Cost Tracking
- Credit Card Processing
- Credit Note
- Custom Booking Page
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Debit/Credit Card Processing
- Delivery Tracking
- Discount Management
- Dispatch
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Driver Management
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Integration
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Scheduling
- File Storage
- Financial Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Manufacturers
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- Forms Management
- GPS
- Generative AI
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Hourly Billing
- Image Capture
- Import/Export Management
- Inspection Checklists
- Interaction Tracking
- International Moves
- Inventory
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Cost Reporting
- Labor Management
- Labor Rates
- Lead Management
- Local Moves
- Location Tracking
- Lot Tracking
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Card Reader
- Mobile Payments
- Mobile Signature Capture
- Mobile Time Tracking
- Monitoring
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Multiple Projects
- Natural Language Processing
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Tracking
- PCI Compliance
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Personalization
- Pest Activity Tracking
- Pesticide Usage Tracking
- Picking & Routing
- Preventive Maintenance
- Price and Cost Calculations
- Pricing and Cost Calculations
- Product Registration
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Scheduling
- Projections
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring/Subscription Billing
- Reminders
- Repair Management
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Rescheduling
- Resource Allocation
- Resource Management
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- SMS Messaging
- Sales Tax Management
- Scheduled Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Staff Calendar
- Status Tracking
- Total features180
- AI Image-to-Text
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Address Book
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Assignment Management
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Responses
- Automated Scheduling
- Automatic Backup
- Automation
- Availability Management
- Availability Settings
- Bank Reconciliation
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Billing Portal
- Blocked Time Settings
- Booking
- Booking Management
- Business Process Automation
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Change Order Management
- Chat/Messaging
- Checklists
- Chemical Usage Tracking
- Claims Management
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Management
- Cost Tracking
- Credit Card Processing
- Credit Note
- Custom Booking Page
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Debit/Credit Card Processing
- Delivery Tracking
- Discount Management
- Dispatch
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Driver Management
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Integration
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Scheduling
- File Storage
- Financial Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Manufacturers
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- Forms Management
- GPS
- Generative AI
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Hourly Billing
- Image Capture
- Import/Export Management
- Inspection Checklists
- Interaction Tracking
- International Moves
- Inventory
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Cost Reporting
- Labor Management
- Labor Rates
- Lead Management
- Local Moves
- Location Tracking
- Lot Tracking
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Card Reader
- Mobile Payments
- Mobile Signature Capture
- Mobile Time Tracking
- Monitoring
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Multiple Projects
- Natural Language Processing
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Tracking
- PCI Compliance
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Personalization
- Pest Activity Tracking
- Pesticide Usage Tracking
- Picking & Routing
- Preventive Maintenance
- Price and Cost Calculations
- Pricing and Cost Calculations
- Product Registration
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Scheduling
- Projections
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring/Subscription Billing
- Reminders
- Repair Management
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Rescheduling
- Resource Allocation
- Resource Management
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- SMS Messaging
- Sales Tax Management
- Scheduled Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Staff Calendar
- Status Tracking
Integrations
- Total integrations23
- Broadly
- CHIIRP
- CallRail
- CompanyCam
- Convert Experiences
- Dispatch
- Emitrr
- Force Fleet Tracking
- Google Calendar
- Google Maps
- Gusto
- Meta for Business
- Mixpanel
- NMI Payments
- NiceJob
- Podium
- Profit Rhino
- QUO
- QuickBooks Online
- QuickBooks Online Advanced
- Quo
- ResponsiBid
- SendGrid
- ServicePower
- Shopify
- Signpost
- Square Payments
- Stripe
- Swell
- The New Flat Rate
- Twilio
- Webhook Relay
- Zapier
- authorize.net
- Total integrations16
- Broadly
- CHIIRP
- CallRail
- CompanyCam
- Convert Experiences
- Dispatch
- Emitrr
- Force Fleet Tracking
- Google Calendar
- Google Maps
- Gusto
- Meta for Business
- Mixpanel
- NMI Payments
- NiceJob
- Podium
- Profit Rhino
- QUO
- QuickBooks Online
- QuickBooks Online Advanced
- Quo
- ResponsiBid
- SendGrid
- ServicePower
- Shopify
- Signpost
- Square Payments
- Stripe
- Swell
- The New Flat Rate
- Twilio
- Webhook Relay
- Zapier
- authorize.net
Alternatives
Explore similar apps
