Housecall Pro vs ServiceWorks Comparison

Overview

Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone...

ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,947

402

53

22

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

(11)

5

4

3

2

1

10

0

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Great for organizing our technicians with scheduling and invoicing in the field. When we have an issue they try to help us as fast as they can with solutions.
Housecall Pro makes the communication between company and customer seamless and easy. The best part of Housecall Pro is the ability to speak with your customer within the app.
Housecall pro has excellent customer service everyone I have come in contact with has been nothing but supportive. The web team did a great job on our web page.

Pros

Cons

We came from a larger platform and reduced to HCP, there are many features missing from our previous software that we miss.
It was a little bit confusing that could be however because we never got taught how to use it but just figuring it out yourself it was a little difficult.
No integration with QB desktop, though I may be the only person who has that problem.

Cons

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features94
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Scanning
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Call Disposition
  • Charting
  • Chat
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Contract Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking Integration
  • Order Management
  • Order Tracking
  • POS
  • Partial Payments
  • Permission Management
  • Progress Tracking
  • Project Notes
  • Project Time Tracking
  • Project Tracking
  • Purchase Order Management
  • Push Notifications
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SLA Management
  • SMS Integration
  • SSL Security
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Serial Number Tracking
  • Status Reporting
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Traceability
  • Transaction History
  • User Photos
  • Vendor Management
  • Warehouse Management
  • Work History
  • Work Order Management
  • Workflow Management
  • iCalendar Support
  • Total features136
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Scanning
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Call Disposition
  • Charting
  • Chat
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Contract Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking Integration
  • Order Management
  • Order Tracking
  • POS
  • Partial Payments
  • Permission Management
  • Progress Tracking
  • Project Notes
  • Project Time Tracking
  • Project Tracking
  • Purchase Order Management
  • Push Notifications
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics