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Kickserv vs Connecteam Comparison

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Overview

Category Leaders

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Category Leaders

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

161

94

22

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

98

23

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

What I like best about KickServ is the ease of use and the customer service I receive. The staff is always there and willing to help.

YG

Yvonne G.

My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.

FW

Frank W.

They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.

MW

Mike W.

Pros

Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.

GS

Gerard S.

I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.

KT

Kristina T.

My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.

VA

Vicki A.

Cons

Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.

JB

Josh B.

The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.

bb

brian b.

The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.

LH

Lisa H.

Cons

My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.

BC

Bonnie C.

Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.

DV

Dean V.

The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.

GS

Gerard S.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review24 days ago