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Kickserv vs Connecteam Comparison (2026)
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4.6
FieldPulse
4.6
Good recommendations?
Kickserv
4.4
(387)5
229
4
119
3
24
2
6
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecteam
4.6
(5.3K)5
3.6K
4
1.4K
3
191
2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Kickserv is a cloud-based field service software that assists with job management, including leads generation, estimates creation, team scheduling, running jobs from the field, time tracking, dispatch mapping, invoices creation, payment processing, and more. It also integrates with QuickBooks.
A modern communication experience for you and your team
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
387
5
4
3
2
1
229
119
24
6
9
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this appPros
“That could have been a lot better. If you search up something you should have been able to tick witch items to add so you don't need to search up 10 times for the same thing to add 10 similar items.”
PW
Patrick W.
Director
“I was amazed that the client hub did not crash when one of the clients made a payment for a $49 Virtual Quote today.”
SL
Saul L.
Co-Chief Executive Officer
“There is a place to keep notes, photos and files.”
JD
Jennifer D.
Business Office Manager
Pros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”
CM
Courtney M.
Operations Coordinator
“I also appreciated the customization options, which made it possible to tailor workflows and features to suit different business needs. Although some advanced features require higher-tier plans and setup can take time initially, the software overall improved organization, accountability, and day-to-day efficiency within the team.”
AW
Allen W.
Rollingstock Maintenance Team Leader
Cons
“The snow routing is completely unworkable at 1am when I just need the guys to have a simple list of tasks to complete and not some type of route optimization.”
SL
Saul L.
Co-Chief Executive Officer
“We report this anyone fix this error, we waiting for 3 days and nothing.”
Anna M.
Founder
“The error persists!”
Anna M.
Founder
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“Notification fatigue risk – With chats, updates, tasks, and alerts all in one app, employees can sometimes feel overwhelmed if notifications aren’t managed carefully.”
RS
Radha S.
Legal Assistant
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
- Vendor responds to reviews
- Last review7 months ago
- Vendor responds to reviews
- Last review11 days ago
Key features
- Total features160
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Bid Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Comment Library
- Commenting/Notes
- Commercial
- Commercial Inspections
- Commercial Moves
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Convert to PDF
- Corporate/Business
- Cost Tracking
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Debit/Credit Card Processing
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Moving Companies
- For Nonprofits
- For Nursing Homes
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Groundskeeping Management
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Image Capture
- Intake Management
- Interaction Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Capture
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Online Payments
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Photo Capture
- Photos/Images
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- Sales Reports
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Shift Scheduling
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- eCards
- Total features180
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Bid Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Comment Library
- Commenting/Notes
- Commercial
- Commercial Inspections
- Commercial Moves
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Convert to PDF
- Corporate/Business
- Cost Tracking
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Debit/Credit Card Processing
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Moving Companies
- For Nonprofits
- For Nursing Homes
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Groundskeeping Management
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Image Capture
- Intake Management
- Interaction Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Capture
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Online Payments
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Photo Capture
- Photos/Images
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- Sales Reports
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Shift Scheduling
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- eCards
Integrations
- Total integrations10
- ADP Next Gen HCM
- ADP Workforce Now
- Customer Lobby
- Google Calendar
- Google Contacts
- Gusto
- MYOB Business
- Microsoft Excel
- Microsoft Outlook
- Paychex
- Podium
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Payroll
- RUN Powered by ADP
- Stripe
- Wix
- Xero
- Zapier
- pulseM
- Total integrations12
- ADP Next Gen HCM
- ADP Workforce Now
- Customer Lobby
- Google Calendar
- Google Contacts
- Gusto
- MYOB Business
- Microsoft Excel
- Microsoft Outlook
- Paychex
- Podium
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Payroll
- RUN Powered by ADP
- Stripe
- Wix
- Xero
- Zapier
- pulseM
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