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Kickserv vs Jobber Comparison

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Overview

Category Leaders

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Category Leaders

Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a seamless...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

59

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

161

94

22

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

394

138

18

8

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

What I like best about KickServ is the ease of use and the customer service I receive. The staff is always there and willing to help.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.

Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.

Cons

Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.

Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Chemical Management
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Comment Library
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Arborists
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • GPS
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Intake Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Distribution
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Opportunity Management
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Photos / Images
  • Preventive Maintenance
  • Pricing Management
  • Product Configurator
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Projections
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Repair Estimates
  • Repair Tickets
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Properties
  • Resource Scheduling
  • Risk Alerts
  • Route Management
  • Route Optimization
  • Routing
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features189
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Chemical Management
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Comment Library
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Arborists
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • GPS
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Intake Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Distribution
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Opportunity Management
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Photos / Images
  • Preventive Maintenance
  • Pricing Management
  • Product Configurator
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Projections
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Repair Estimates
  • Repair Tickets
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Properties
  • Resource Scheduling
  • Risk Alerts
  • Route Management
  • Route Optimization
  • Routing
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations13
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kickserv vs. Jobber

See how Kickserv and Jobber stack up against each other by comparing features, pricing, ratings, integrations, security & more.