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Identifix Shop Manager Logo

Auto shop management tool for automotive and repair services

Table of Contents

Identifix Shop Manager - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Identifix Shop Manager overview

What is Identifix Shop Manager?

Identifix Shop Manager is a cloud-based auto repair software that helps businesses in the automotive industry access original equipment manufacturer (OEM) services and repair information. The built-in estimating tools allow users to check equipment availability and price, create multiple jobs, build recurring task templates, and send estimates to customers via email.

It helps manage daily activities, from generating accurate repair orders to optimizing inventory and analyzing business metrics. The software enhances efficiency with digital inspections, steady workflow strategies, and clear communication. It modernizes customer interactions with digital messaging, customized repair orders, and remote payments.

Starting price

289flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Maintenance Schedule

Repair Information

Ease of Use

Pricing

Identifix Shop Manager’s user interface

Ease of use rating:

Identifix Shop Manager pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(15)
5(33)

What do users say about Identifix Shop Manager?

Overcharged and a hassle to get the money back and cancel the autopay.

Select to learn more


Who uses Identifix Shop Manager?

Based on 55 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Automotive
Transportation/Trucking/Railroad
Oil & Energy

Use cases

Auto Repair
Auto Dealer

Identifix Shop Manager's key features

Most critical features, based on insights from Identifix Shop Manager users:

Estimating
Communication management
Maintenance scheduling
Service history
Accounting

All Identifix Shop Manager features

Features rating:

Accounting
Activity dashboard
Appointment scheduling
Billing & invoicing
Chat/Messaging
Communication management
Employee scheduling
Estimating
Inspection management
Inventory management
Maintenance scheduling
Multi-Location
Quotes/Estimates
Records management
Reporting & statistics
Service history
Third-Party integrations
Workflow management
Work order management

Identifix Shop Manager alternatives

Identifix Shop Manager logo

Starting from

289

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ARI logo

Starting from

39.99

Per month

Free trial
Free version
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Features
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Customer Support
AutoLeap logo

Starting from

199

Per month

Free trial
Free version
Ease of Use
Features
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Customer Support

Starting from

59.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Identifix Shop Manager pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Launch

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Repair Orders
  • Workflow
  • Digital Vehicle Inspections
  • Labor Guide
  • Electronic Parts Ordering
  • Integrated Payments
  • Vin Decode
  • Standard Reports
  • Direct Hit Integration

Evolve

289

Per month

Features included:

  • Everything in Launch
  • Unlimited End Users
  • Gross Profit Parts Matrix
  • Labor Matrix
  • Actual Tech Labor Rate
  • Accounts Receivable Statements
  • Service Clocks

Thrive

389

Per month

Features included:

  • Everything in Evolve
  • Native Parts
  • OE Specs
  • Way Text plus Messenger
  • Maintenance Builder
  • Remote Signature Capture
  • Multi-Location

Dominate

489

Per month

Features included:

  • Everything in Thrive
  • Analytics
  • Query Building
  • Coaching Reports
  • Report Email Automation
  • Global Canned Jobs

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Dominate
  • Dedicated Account Manager
  • Quarterly Business Reviews
  • Dedicated Implementation Team

User opinions about Identifix Shop Manager price and value

Value for money rating:

To see what individual users think of Identifix Shop Manager's price and value, check out the review snippets below.

“What I liked most about Identifix Shop Manager is how it centralizes repair information, diagnostics, and labor guides in one place, making it easier and faster to troubleshoot vehicle issues.”
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David D.

Driver

“Sometimes it can take much time to create custom reports, thus prolonging the analysis of the shop performance metrics, for instance when one needs to make it immediately.”
AE

Amany E.

Infrastructure Manager

Identifix Shop Manager integrations (6)

Integrations rated by users

We looked at 55 user reviews to identify which products are mentioned as Identifix Shop Manager integrations and how users feel about them.

Integration rating: 5.0 (1)

PartsTech logo
PartsTech

Integration rating: 5.0 (1)

Identifix Shop Manager support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support

Training options

Webinars
Documentation
Videos

Identifix Shop Manager FAQs

Q. Who are the typical users of Identifix Shop Manager?

Identifix Shop Manager has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. What level of support does Identifix Shop Manager offer?

Identifix Shop Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

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