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MasterControl Quality Excellence vs 1factory Comparison (2026)

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Good recommendations?

MasterControl Quality Excellence logo

MasterControl Quality Excellence

1factory logo

1factory

Overview

Mitigate risk across the entire product lifecycle. Launch, record, and follow up on risk assessments from anywhere in the system.

1factory is a quality and manufacturing operations platform that provides solutions for product quality, supplier quality, and compliance management. The software includes features such as automated PDF ballooning, first article inspection, PPAP and APQP documentation, CMM data import, statistical process control, gage calibration, and nonconformance management. The platform offers document control, training management, supplier qualification, and incoming quality control capabilities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12000

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

580

5

4

3

2

1

313

227

38

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.9

56

5

4

3

2

1

53

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“The supplier module has also been great for us so that we are able to keep track of our approved suppliers and which products they supply to us.”
KB

Karina B.

Manager, QMS system

Pros

“I came across 1facotry and was intrigued the the reasonable pricing, and once we started the onboarding process, I had clear and constant communication through the entire Implementation process. As my company continues to grow I feel relieved to have the expert support and backing of the 1Factory team.”
DK

Demetrius K.

Quality Manager

“The ability to pull data from computer-based gages automatically is huge for the inspection process.”
Verified reviewer profile picture

Jake N.

Quality Engineering Technician

“Document, incoming control plans, Manufacturing control plans FMEAs, calibration etc.”
LM

Lorenzo M.

Quality and production manager

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”
JA

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”
MM

Michal M.

IT QMS Software Administrator

“Additionally, controlled printing is a little bit of a hassle and is less flexible than the rest of Qx.”
AK

Aubrey K.

QC Project Support Specialist

Cons

“At the beginning the hardest part was to import existing data and/or documents. ”
Verified reviewer profile picture

Wade J.

Exec. Dir. Global Quality

“Their customer support for the most part has been above average, but I have a support ticket that has been carried on for a long time. ”
KH

Kirk H.

Quality Manager

“The only issue is the monumental task of changing all of our previous jobs/parts over to the new layout.”
HM

Harrison M.

Quality Engineer

  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features132
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Control
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Performance Analysis
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Serial Number Tracking
  • Single Sign On
  • Statistical Process Control
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Task Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Work Order Management
  • Workflow Management
  • Total features51
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Control
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Performance Analysis
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Serial Number Tracking
  • Single Sign On
  • Statistical Process Control
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Task Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Microsoft 365
  • Microsoft SQL Server
  • NetSuite
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM
  • Total integrationsN/A
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Microsoft 365
  • Microsoft SQL Server
  • NetSuite
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM