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MasterControl Quality Excellence vs Cloudtheapp Comparison (2026)

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MasterControl Quality Excellence logo

MasterControl Quality Excellence

Cloudtheapp logo

Cloudtheapp

Overview

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

Validated cloud eQMS for pharma, medical device, biotech, food manufacturing, lab, and industrial quality. 60+ apps: CAPA, document control, audits, deviations, complaints, change control, training, supplier quality, design controls, and risk/FMEA. No-code config with intelligent assistance.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12000

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

576

5

4

3

2

1

313

223

38

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.9

20

5

4

3

2

1

17

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

Pros

“On top of that, the customer support is amazing—responsive, knowledgeable, and genuinely helpful whenever questions come up.”
Verified reviewer profile picture

Jon B.

Director QA, CI and SUstainability

“The platform is reliable, and the customer support team is always there when I need help.”
Verified reviewer profile picture

Maeve M.

Quality Assurance Manager

“The integrated analytic is a great tool for quality management review data compilation, with a great visibility of all records.”
DG

Dayana G.

Quality-V&V Specialist

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”
JA

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”
MM

Michal M.

IT QMS Software Administrator

“With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely.”
Verified reviewer profile picture

Jeremy R.

Sr. Manager, SQA

Cons

“There are some adjustments that are a bit difficult to align from current system to this new platform.”
AD

Arjay D.

Quality Engineer

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features132
  • AI Copilot
  • AI-assisted Development
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Collaborative Development
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Custom Development
  • Customer Complaint Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Aggregation and Publishing
  • Data Collection
  • Data Import/Export
  • Data Visualization
  • Database Support
  • Defect Tracking
  • Deployment Management
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Response Planning
  • Environmental Compliance
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • ISO Compliance
  • ISO Standards Management
  • Implementation
  • Incident Management
  • Industrial Safety Management
  • Inspection Management
  • Integrations Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • Lifecycle Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Recordkeeping
  • Occupational Health Management
  • Operational Risk Management
  • Order Management
  • Performance
  • Performance Analysis
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Project Workflow
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Safety Training Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Statistical Process Control
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Sustainability Management
  • Task Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Waste Management
  • Web/Mobile App Development
  • Workflow Management
  • Workflows
  • Total features94
  • AI Copilot
  • AI-assisted Development
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Collaborative Development
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Custom Development
  • Customer Complaint Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Aggregation and Publishing
  • Data Collection
  • Data Import/Export
  • Data Visualization
  • Database Support
  • Defect Tracking
  • Deployment Management
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Response Planning
  • Environmental Compliance
  • Equipment Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • ISO Compliance
  • ISO Standards Management
  • Implementation
  • Incident Management
  • Industrial Safety Management
  • Inspection Management
  • Integrations Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • Lifecycle Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Recordkeeping
  • Occupational Health Management
  • Operational Risk Management
  • Order Management
  • Performance
  • Performance Analysis
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Project Workflow
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Safety Training Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Statistical Process Control
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Sustainability Management
  • Task Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Waste Management
  • Web/Mobile App Development
  • Workflow Management
  • Workflows

Integrations

  • Total integrations12
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Microsoft 365
  • Microsoft SQL Server
  • NetSuite
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM
  • Total integrations1
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Microsoft 365
  • Microsoft SQL Server
  • NetSuite
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM