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MasterControl Quality Excellence vs GlobalSuite Comparison (2026)

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Good recommendations?

MasterControl Quality Excellence logo

MasterControl Quality Excellence

GlobalSuite logo

GlobalSuite

Overview

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

One platform for risk, security, compliance, audit, business continuity, privacy, TPRM, AI governance and ESG. Controls and evidence are shared across frameworks, so what you test once counts everywhere. AI built into every module. 2,000+ organizations in 30+ countries. Live in 3-6 months.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12000

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

575

5

4

3

2

1

312

223

38

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.8

28

5

4

3

2

1

24

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

Pros

Not enoughreviews yet

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”
JA

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”
MM

Michal M.

IT QMS Software Administrator

“With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely.”
Verified reviewer profile picture

Jeremy R.

Sr. Manager, SQA

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features132
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anonymous Feedback
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automated Scheduling
  • Backup and Recovery
  • Bills of Material
  • Business Continuity Exercising
  • Business Impact Analysis
  • Business Process Control
  • Calibration Management
  • Case Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Crisis Management
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • DDoS Protection
  • Dashboard
  • Data Capture and Transfer
  • Data Governance
  • Data Import/Export
  • Data Mapping
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Disaster Recovery
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Notification
  • Enterprise Risk Management
  • Environmental Compliance
  • Equipment Management
  • Event Logs
  • Evidence Management
  • Exceptions Management
  • Execution
  • FDA Compliance
  • Feedback Management
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • Governance
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Incident Response Checklists
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • KRI (Key Risk Indicator) Monitoring
  • Legal Risk Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Multiple Format Support
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • PCI Compliance
  • PIA/DPIA
  • Performance Analysis
  • Performance Metrics
  • Plan Development
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Regulatory Reporting
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scenario Planning
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Sensitive Data Identification
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Vendor Risk Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Vulnerability Management
  • Web Forms
  • Workflow Automation
  • Workflow Management
  • Total features114
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anonymous Feedback
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automated Scheduling
  • Backup and Recovery
  • Bills of Material
  • Business Continuity Exercising
  • Business Impact Analysis
  • Business Process Control
  • Calibration Management
  • Case Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Crisis Management
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • DDoS Protection
  • Dashboard
  • Data Capture and Transfer
  • Data Governance
  • Data Import/Export
  • Data Mapping
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Disaster Recovery
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Notification
  • Enterprise Risk Management
  • Environmental Compliance
  • Equipment Management
  • Event Logs
  • Evidence Management
  • Exceptions Management
  • Execution
  • FDA Compliance
  • Feedback Management
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • Governance
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Incident Response Checklists
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • KRI (Key Risk Indicator) Monitoring
  • Legal Risk Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Multiple Format Support
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • PCI Compliance
  • PIA/DPIA
  • Performance Analysis
  • Performance Metrics
  • Plan Development
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Regulatory Reporting
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scenario Planning
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Sensitive Data Identification
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Vendor Risk Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Vulnerability Management
  • Web Forms
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations12
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • FACT24
  • Google Cloud Identity and Access Management (IAM)
  • Jira
  • MariaDB
  • Microsoft 365
  • Microsoft Excel
  • Microsoft SQL Server
  • Microsoft Word
  • MongoDB
  • NetSuite
  • Okta
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • Tenable Cloud Security
  • UKG Pro
  • Workday HCM
  • Total integrations9
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • FACT24
  • Google Cloud Identity and Access Management (IAM)
  • Jira
  • MariaDB
  • Microsoft 365
  • Microsoft Excel
  • Microsoft SQL Server
  • Microsoft Word
  • MongoDB
  • NetSuite
  • Okta
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • Tenable Cloud Security
  • UKG Pro
  • Workday HCM