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MasterControl Quality Excellence vs GOAT Risk Comparison (2026)

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MasterControl Quality Excellence

GOAT Risk

Overview

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

GOAT Risk™ is an award-winning, low cost, cloud-based platform that makes risk management simple, fast, and effective. Designed for organisations of all sizes, GOAT replaces outdated spreadsheets with a dynamic, easy-to-use solution - perfect for both risk experts and non-experts alike.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

12000

/user

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

300

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

575

312

223

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”

Simone B.

Quality compliance specialist

“Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets.”

Simone B.

Quality compliance specialist

Pros

“GOAT is a must have for everyone steering a (regulated) firm through the current challenging times - with an constant changing regulatory compliance and AML regulations landscape - GOAT helps you to stay on top of all your risks - implement mitigating factors - and support your business to thrive and make use of all the growth opportunities out there.”

Joris G.

Head of Compliance and MLRO

“For example risk review dates were a bit clunky but GOAT took on feedback from clients and redesigned this to give much more granular control.”

Michael C.

Head of Enterprise and Operational Risk, Trading

“GOAT Risk is practical, intuitive and flexible, making it easy to configure for different organisations.”

Stuart D.

FOUNDER - Director - Client and Commercial Practice

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”

Michal M.

IT QMS Software Administrator

“With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely.”

Jeremy R.

Sr. Manager, SQA

Cons

“This created a challenge of automating quarterly reviews that are usually not done at month ends, causing me to continuously check review dates more than planned.”

Khaled S.

Project Manager

“There's not a lot of depth to the tutorials.”

Stuart C.

Business Manager

“Non-automated trend arrow leads to users forgetting about updating it separate to the risk score.”

Jonathan W.

Deputy Finance Director