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Metapack Logo

Delivery, shipping, and returns management solution

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Metapack - 2026 Pricing, Features, Reviews & Alternatives

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Metapack overview

What is Metapack?

Metapack is a cloud-based delivery management solution designed to help businesses control processes related to shipping, tracking, returns, and more. The platform enables enterprises to offer multiple delivery options based on locations, customer preferences, and product details, and display consignment statuses in real-time.

Metapack is a white-label solution, which enables enterprises to create and integrate a personalized returns portal using custom branding and multiple languages. The solution offers a host of features such as store credits, carrier performance tracking, label printing, QR code scanning, personalized customer communications, instant delivery updates, warehouse/stock management, and more. The centralized dashboard assists customer service executives with handling client queries, parcel redirection, and information sharing with clients.

Metapack allows businesses to gain insight into customer delivery experience, market opportunities, communications, trends, shipping volumes, and more via analytics and audit reports. Plus, it supports integration with customer relationship management (CRM) platforms and various third-party systems via an application programming interface (API).

Starting price


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Metapack’s user interface

Ease of use rating:

Metapack reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10
Rating distribution

5

4

3

2

1

0

0

1

0

0

Metapack's features

Features rating:

Air shipping
API
Barcode/Ticket scanning
Channel management
Customizable branding
Delivery tracking
EDI
Freight shipping
Ground shipping
Import/Export management
Inventory management
Inventory replenishment
Inventory tracking
Label printing
Marketplace integration
Order fulfillment
Order management
Order tracking
Package tracking
Parcel shipping
Real-Time data
Real-Time updates
Recurring orders
Reporting/Analytics
Retail inventory management
Returns management
Shipment price calculation
Shipment tracking
Shipping labels
Shipping management
Shopping cart
Status tracking
Third-Party integrations
Warehouse management

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Metapack integrations (3)

Metapack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Metapack FAQs

Q. Who are the typical users of Metapack?

Metapack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Metapack support?

Metapack supports the following languages:
English


Q. Does Metapack support mobile devices?

Metapack supports the following devices:
Android, iPad, iPhone


Q. Does Metapack offer an API?

Yes, Metapack has an API available for use.


Q. What level of support does Metapack offer?

Metapack offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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