Pirate Ship Pricing, Features, Reviews & Alternatives

Pirate Ship

Shipping solution for e-commerce businesses

4.93/5 (711 reviews)

Pirate Ship overview

What is Pirate Ship?

Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link.

Key features of Pirate Ship include shipment tracking, quotes/estimates, parcel shipping, import/export and online payments. Batch shippers can connect with various e-commerce websites including Shopify, Etsy, WooCommerce, eBay and more to collect order details and track delivery of items. It allows enterprises to send emails using pre-built templates based on scheduled timelines and notify clients about package statuses, facilitating transparency across the pipeline. Plus, the centralized platform stores information about frequently shipped packages in a unified repository for future reference.

Pirate Ship helps generate purchase postage, return labels, and make online payments through instant bank transfer or credit cards. It comes with customs forms to process domestic/international shipments and deliver batches across multiple locations.
www.pirateship.com

Pricing

Pricing options
Free
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Pirate Ship screenshot: Pirate Ship label printing screenshotGetting Started with Pirate ShipPirate Ship screenshot: Pirate Ship e-commerce plug-ins screenshotPirate Ship screenshot: Pirate Ship creating shipping labels screenshotPirate Ship screenshot: Pirate Ship USPS pickup request screenshot
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Pirate Ship user reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.9
  4.9
Kelly P.

Cheap Shipping, Excellent Customer Service

Used daily for less than 6 months
Reviewed 2021-04-14
Review Source: Capterra

Overall I had a great experience with Pirate Ship and their customer service is top notch!

Pros
I run several ecommerce websites and I needed a shipping software that would pull orders in from each place, and some marketplaces so that I could run an efficient shipping department. Pirate Ship did that for me. Unfortunately, there was some sort of server level firewall issue with one of my WordPress sites that started blocking the connection. The Pirate Ship customer service team was amazing! They spent a lot of time helping me figure out the issue and explaining what was happening. In the end, it was something my ISP needed to fix and they weren't able to isolate the problem so I had to switch to a different shipping software. I was sad because it's rate to find a company that goes above and beyond like the Pirate Ship team did. I'm hoping I will be able to use them again in the future.

Cons
The issue I had wasn't with the software but with my ISP. It was blocking the connection and kept dropping the feed of orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Philshaunda A.

LOVE LOVE LOVE

Used daily for 1-2 years
Reviewed 2021-02-15
Review Source: Capterra

I absolutely love pirate ship and have recommended it to several of my friends who need to ship stuff.

Pros
Easy to navigate and ship products. I also love that I have the ability to track packages to see when they arrive to their destination.

Cons
I always seem to get tripped up on how to add a group of addresses to ship stuff to. I am sure this is user error though.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Crystal R.

Print Shipping Labels at Commercial Rates

Used occasionally for less than 6 months
Reviewed 2019-02-23
Review Source: Capterra

I had seen a lot of good reviews about Pirate Ship, so I decided to give them a try. I needed to print 12 labels for orders I needed to ship. Pirate Ship was extremely user friendly when I was entering the information for the label. I had an issue with one label and had to request to void it. I had no trouble doing so. When I was finished with the labels, I was able to easily print them out and print a SCAN sheet as well. The clerk at my local post office does not require the SCAN sheet, but it makes shipping a large number of packages much more efficient. I liked that I was able to see a list of the labels I had printed with the tracking numbers. I could click on an individual tracking number and quickly get the status of the package. At that point, I considered making Pirate Ship my go-to shipping service. However, I had noticed when purchasing postage, I did not see an option to pay for all of the labels at the same time as I had experienced with other services. The next day when I went to use my debit card, it was declined in spite having sufficient funds available. I called my bank and learned that my card had been looked for fraud due to Pirate Ship processing an individual transaction for each label.

Pros
I can print one or many labels. There is no subscription fee. The interface is the most user friendly I have experienced. I can easily print a SCAN sheet to go with my labels for ease of shipping. I can see the status of my packages without having to look up each individual one on the USPS website.

Cons
Pirate Ship charged my debit card individually for each shipping label that I purchased. The one day I used it, I had 12 labels. This resulted in 12 individual charges to my card and caused my card to be locked due to a fraud alert being placed by the bank.

Response from Pirate Ship


Ahoy Captain Crystal!

I'm so sorry to hear you had trouble with your bank locking your card :(

Just head to Settings / Payment Method and set a "Minimum Payment Amount" to load your account balance up, instead of paying as-you-go ;)

If we can ever help out just let us know, we're always available on chat or email!

ARRrrrr,
Pirate Ship

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Sarah P.

Best Shipping Software for Small Businesses

Used daily for 1-2 years
Reviewed 2021-02-18
Review Source: Capterra

Overall, best bang for your buck! No monthly charges and you still qualify for commercial shipping rates.

Pros
For USPS shipments, this is by far the best software I've used for my small business. No monthly fees and I still get discounted shipping rates equal to other shipping software systems. Additionally, they offer Priority Cubic, a rate that the previous shipping softwares we used didn't offer. Easy to set up, easy to manage and easy to use.

Cons
The only downside is their API integration into some big platforms. They offer Ebay, Etsy and Woocommerce among others. However, they aren't setup to integrate with Amazon. Not a huge deal, more like a minor inconvenience as it requires you to cut and paste to do a single label. Again, not a deal breaker for businesses on multiple platforms unless your entire business is on Amazon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bonnie A.

So Far GREAT GREAT GREAT

Used daily for less than 6 months
Reviewed 2021-02-01
Review Source: Capterra

So far so good. I love it.

Pros
Same Discount pricing as the Pay For Shipping Companies with more features and no monthly service fee. Hidden Postage, scan sheets, Scheduling pick up. Transaction History with Balances, Top States you ship to, availability to add funds and have them auto add when low. Be sure to use this feature so you won't have a lot of little charges to your credit card. Great Customer support, very fast and super friendly. On Labels, you can print out and if you have a problem with printer, you can also download the label, Or use reprint. On Stamps.com If I could only use reprint once. Then charge again. Pirate Ship is only for USPS, however if you need to ship UPS, UPS rates are cheaper if you use UPS.com and use a coupon code. Cheaper than I used on Stamps.com. After over 10 years with Stamps.com I've had enough with bad customer service and problems. So Glad I found Pirate Ship!

Cons
I love all the features, nothing I like least

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pirate Ship pricing

Pricing options
Free
Free trial
View Pricing Plans

Pirate Ship accounts are free and users pay USPS shipping rates. Contact Pirate Ship for more information.

Pirate Ship features

Alerts/Notifications
Delivery Tracking
Location Tracking
Shipment Tracking
Shipping Management
Status Tracking

API (113 other apps)
Activity Dashboard (97 other apps)
Billing & Invoicing (97 other apps)
Dispatch Management (124 other apps)
GPS (86 other apps)
Order Management (118 other apps)
Real Time Monitoring (86 other apps)
Reporting & Statistics (100 other apps)
Route Management (74 other apps)
Route Optimization (75 other apps)
Routing (95 other apps)
Scheduling (112 other apps)
Third Party Integrations (109 other apps)
Transportation Management (105 other apps)

Videos and tutorials

Additional information for Pirate Ship

Key features of Pirate Ship

  • Air Shipping
  • Ground Shipping
  • Import / Export
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
View All Features