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Pirate Ship Logo

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Shipping solution for e-commerce businesses

(34)

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Pirate Ship Pricing, Features, Reviews and Alternatives

Pirate Ship product overview

What is Pirate Ship?

Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk

Training options

Live Online
Documentation
Videos

Pirate Ship pricing information

Value for money

4.9

/5

992

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pirate Ship features

Functionality

4.8

/5

992

Total features

22

5 categories

Most valued features by users

Dispatch Management
Delivery Tracking
Order Management
Alerts/Notifications
Status Tracking
Shipping Management
Order Tracking
Reporting/Analytics

Pirate Ship users reviews

Overall Rating

4.9

/5

992

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.71/10
Rating distribution

5

4

3

2

1

929

43

11

2

7

Pros
Super simple to use and what was outstanding to me was how quickly and efficiently and friendly customer service was.
The simplicity in which it is to use this product is astounding. Everything about this is efficient and cost effective.
They have excellent customer service and follow up, and somehow they even manage to make it fun. I wish I had found this years ago.
Cons
Priority packages are taking weeks to arrive and, when they do, it usually arrives damaged. It's too bad that Pirate Ship will be losing my business because of the lousy job the post office is doing.
We have always lost money when it comes to shipping our products, not any more.
The first time I did a refund and had a balance I was confused as to how that worked and where to check my balance. I have since figured it out, but it was not the most direct way.
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Alexandria K.

Owner

Retail, 1-10 employees

Review source

Overall Rating

Easy to use and saves money

Reviewed 4 years ago

Transcript

Alexandria H: My name is Alexandria and I am an owner of a retail women's consignment store, and I give...

KH
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Kevin H.

Owner

Retail, 1-10 employees

Review source

Overall Rating

Best Shipping Prices and Options

Reviewed 4 years ago

Transcript

Kevin H.: My name's Kevin. I'm the owner of a small retail business. We're in the pet industry, and I...

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Jonathan D.

Online Media, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Argh! Pirate Ship Is a Treasure!

Reviewed 3 years ago
Pros

We have been using Pirate Ship for labels for the past two years and have had a very good experience. You get labels at a discounted rate quick and easily. The support team is awesome and pretty quick, they are always making pirate-related puns.

Cons

Since there is no monthly subscription fee like their competitors, support is not as comprehensive but still, their fun energy makes up for it.

JA
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Jaycee A.

Arts and Crafts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best thing I've done for my small business

Reviewed 2 years ago

The discounts are what keep me with PirateShip over any other alternative softwares. They have saved me so much money this year with my small business. I considered switching to another software because it's not compatible with my Wix website, but they wanted to charge me an extra $1-$2 per label, plus a monthly fee to use their website. Pirateship is by far my favorite software as a small business owner.

Pros

The best part of this software is how easy it is to use and interact with. I love that all you have to do is enter your parcel measurements and it will give you a plethora of options for how you can ship the package. Before it was just blind shooting with guessing which shipping carrier was the cheapest. It's nice to have them all listed out.

Cons

It's not compatible with my Wix website currently. But the extra steps to ship are worth it for how much it helps cut down on shipping costs.

MB
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Marilyn B.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do not purchase insurance…..it does not exist and will not pay with a losd

Reviewed 2 years ago

Frustrated…

Pros

I am ver unhappy with pirate ship…no ability to contact except through silly cartoon characters Great if everything is perfect Nothing is perfect. So when there is a problem no resolution or people to contact

Cons

The app has no live contact no address to send info to and does not give ant contact information when there is a problem. With a loss and insurance purchased they run out the clock and do not pay

SA
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Shannon A.

Apparel & Fashion, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pirate Ship is changing the game!!!

Reviewed 4 years ago

Was researching shipping label printers to buy, saw a review/how to video about PirateShip, went to the site to see if it really was free. Saw they had also recommended the label printer I was interested in. Once said printer arrived at my home and I set it up I went straight to PirateShip to give it a try. BECAUSE I had a feeling it would truly be the easiest way to test out the new printer and it was. It was so easy! I went from messing around to getting all my orders labeled in one sitting.

Pros

This is my THIRD time writing this review because Capterra keeps freezing at the end and then deleting everything I wrote. So if the fact that I'm writing this again because I think PirateShip is so great and deserve all the extra work, isn't proof enough of my love for them then I don't know that my words ever will be. What I like most, is the ease of use, the affordability, the export rate for international shipping, the customer support with their punny pirate quips and funny gifs. All of it!

Cons

Cons? No cons, there are no cons here. Unless you DON'T like fast, genuine and proactive customer support, in which case, let's be honest, your life is the real con here.

SP
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Sarah P.

Consumer Goods, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best Shipping Software for Small Businesses

Reviewed 4 years ago

Overall, best bang for your buck! No monthly charges and you still qualify for commercial shipping rates.

Pros

For USPS shipments, this is by far the best software I've used for my small business. No monthly fees and I still get discounted shipping rates equal to other shipping software systems. Additionally, they offer Priority Cubic, a rate that the previous shipping softwares we used didn't offer. Easy to set up, easy to manage and easy to use.

Cons

The only downside is their API integration into some big platforms. They offer Ebay, Etsy and Woocommerce among others. However, they aren't setup to integrate with Amazon. Not a huge deal, more like a minor inconvenience as it requires you to cut and paste to do a single label. Again, not a deal breaker for businesses on multiple platforms unless your entire business is on Amazon.

Pirate Ship FAQs

Q. What type of pricing plans does Pirate Ship offer?

Pirate Ship has the following pricing plans:
Pricing model: Free


Q. Who are the typical users of Pirate Ship?

Pirate Ship has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Pirate Ship support?

Pirate Ship supports the following languages:
English


Q. Does Pirate Ship offer an API?

No, Pirate Ship does not have an API available.


Q. What other apps does Pirate Ship integrate with?

Pirate Ship integrates with the following applications:
WooCommerce, Recurly, Shopify


Q. What level of support does Pirate Ship offer?

Pirate Ship offers the following support options:
Chat, Email/Help Desk

Related categories