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Pirate Ship Pricing, Features, Reviews and Alternatives

Pirate Ship product overview

What is Pirate Ship?

Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk

Training options

Live Online
Documentation
Videos

Pirate Ship pricing information

Value for money

4.9

/5

837

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pirate Ship features

Functionality

4.9

/5

837

Total features

20

5 categories

Most valued features by users

Dispatch Management
Status Tracking
Delivery Tracking
Alerts/Notifications
Shipping Management
Shipment Tracking
Order Tracking
Air Shipping

Functionality contenders

Pirate Ship users reviews

Overall Rating

4.9

/5

837

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10
Rating distribution

5

4

3

2

1

792

33

6

0

6

Pros
Super simple to use and what was outstanding to me was how quickly and efficiently and friendly customer service was.

TS

Tracy S.

The simplicity in which it is to use this product is astounding. Everything about this is efficient and cost effective.

CF

Cherie F.

They have excellent customer service and follow up, and somehow they even manage to make it fun. I wish I had found this years ago.

mP

michelle P.

Cons
Priority packages are taking weeks to arrive and, when they do, it usually arrives damaged. It's too bad that Pirate Ship will be losing my business because of the lousy job the post office is doing.

JL

Julieann L.

We have always lost money when it comes to shipping our products, not any more.

BM

Brandi M.

The first time I did a refund and had a balance I was confused as to how that worked and where to check my balance. I have since figured it out, but it was not the most direct way.

BM

Benjamin M.

Overall rating contenders

Overall Rating

Easy to use and saves money

Reviewed 2 years ago

Transcript

Alexandria H: My name is Alexandria and I am an owner of a retail women's consignment store, and I give...

KH
AvatarImg

Kevin H.

Owner

Retail, 1-10 employees

Review source

Overall Rating

Best Shipping Prices and Options

Reviewed 2 years ago

Transcript

Kevin H.: My name's Kevin. I'm the owner of a small retail business. We're in the pet industry, and I...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Argh! Pirate Ship Is a Treasure!

Reviewed 8 months ago
Pros

We have been using Pirate Ship for labels for the past two years and have had a very good experience. You get labels at a discounted rate quick and easily. The support team is awesome and pretty quick, they are always making pirate-related puns.

Cons

Since there is no monthly subscription fee like their competitors, support is not as comprehensive but still, their fun energy makes up for it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smooth Sailing

Reviewed 15 days ago

My overall experience with the Pirate Ship has been smooth sailing (pun intended). Pirate Ship is easy to use and is very transparent. I also love the fact that I can import orders from my Shopify store into Pirate Ship in order to print labels as well as create labels for packages outside of my Shopify store.

Pros

What I like most about this software is that it integrates with my Shopify store, shipping rates are affordable and printing labels are made easy.

Cons

What I like least about this software is if any errors are made with shipping labels, instead of being reimbursed immediately or being able to correct and reprint labels, you have to wait at least 30 days in order to prove that the shipping label was not utilized.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Didn't continue after the trial

Reviewed a month ago
Pros

Shipping rates were easy to calculate and signup was seamless.

Cons

Had a really hard time getting customer service during trial period while trying to get my shopify website to connect. Was dissappointed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easiest shipping platform I've used

Reviewed a month ago

I stay because of the simplicity.

Pros

Simple to use and great rates, I could show my sometimes helper how to fill orders in 5 minutes.

Cons

It doesn't directly integrate, so I have to import the data from my sales platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great International Rates

Reviewed 2 months ago

Simple Export rate, when turned on save us and our customers money with affordable international rates.

Pros

Easy to print shipping labels with no monthly fee. Ability to connect to my ecommerce site to import orders for shipping. Pirate Ship's simple export rate for international shipping is extremely cost effective and worth contacting them to have it turned on for your account.

Cons

Not fond of the user interface. Feels clunky and could use improvements.

Pirate Ship FAQs and common questions

Q. What type of pricing plans does Pirate Ship offer?

Pirate Ship has the following pricing plans:
Pricing model: Free


Q. Who are the typical users of Pirate Ship?

Pirate Ship has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Pirate Ship support?

Pirate Ship supports the following languages:
English


Q. Does Pirate Ship offer an API?

No, Pirate Ship does not have an API available.


Q. What other apps does Pirate Ship integrate with?

Pirate Ship integrates with the following applications:
Chargify, WooCommerce, Recurly, Shopify


Q. What level of support does Pirate Ship offer?

Pirate Ship offers the following support options:
Chat, Email/Help Desk

Related categories