MyVCM Reviews - Pros & Cons, Ratings & more

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MyVCM by Ostendio is an integrated risk management platform designed to help SMBs operate their cybersecurity programs. MyVCM offers organizations the tools they need to perform security audits, manage incidents, establish security controls, configure risk alerts, and more.

MyVCM

Web-based

Security and Compliance Specialist

The product is pretty easy to use, and it has integrated very well into our company. Customer service has been excellent and super helpful any time we have questions.

Facility Security Officer

The software is consistent and easy to use. The support team us always friendly and super responsive.

Information Security Officer

So, what I like the most about this product is the functionality that is continually improved upon.

The best features (so far) have been the similarity of the interface between its various sections, making it easier for all users to learn.

On top of that, Ostendio is very receptive to customer feedback and is constantly incorporating new features and improvements based on that feedback.

Feature-Rich Product That's Constantly Improving On Itself.

Now, with a S&C Program built, the product helps us maintain our program in an efficient way.

Co-Founder, Compliance Officer

Our team is very small and the extent to which we actually ended up using the software was limited.

MyVCM has allowed our small organization to implement a solid compliance program starting as early as 10 employees, and now scaling to 30-40 individuals tracked and many systems and assets.

Partner

Our experience with MyVCM was satisfactory although disappointing the audit-focused features were so far behind the end-customer facing ones.

They offer policy templates as well, but they contain some typos and aren't fully harmonized with each other.

Our experience with MyVCM was satisfactory although disappointing the audit-focused features were so far behind the end-customer facing ones.

We would strongly recommend MyVCM to companies looking to operationalize their IT compliance burdens, but we would not recommend MyVCM to strictly audit firms looking for workflow improvements.

Excellent for End Customers Looking to Operationalize - Less Exciting for Auditors

We are a "growing teenage startup" that has to make the transition into a larger and more organized company. SOC2 Type 2 is our goal, but honestly we wouldn't have known how to really get going. Ostendio's professional services have thus far exceeded expectations, the advice they've provided coupled with the real work they've done has 100% enabled us to start this journey with a good probability of success.

Still implementing, but so far so good

MyVCM really guided the build of our structured Security and Compliance program. It provided the path and next steps we needed when we weren't sure if we were documenting enough, what to document, and what to make sure was covered in our policies. Now, with a S&C Program built, the product helps us maintain our program in an efficient way.

Overall, a very useful tool in the Security and Compliance realm.

MyVCM has allowed our small organization to implement a solid compliance program starting as early as 10 employees, and now scaling to 30-40 individuals tracked and many systems and assets.  I assume MyVCM will be able to cover us as we scale to 50-100 or more individuals as well.

Straightforward way to implement a well-tracked compliance program

MyVCM for HIPAA

MyVCM is facilitating and enabling our certification process for SOC II and HITRUST.  It holds all of our polices and procedures, as well as the evidence we post supporting our implementation.  MyVCM also contains the assessment questionnaire that we use as a gauge to determine how far along we are in the compliance implementation process.

Solid Product that really helped our certification process

Feature-Rich Product That's Constantly Improving On Itself

Oscar,

Thanks for the kind words. As you know, we love to get feedback and continuously work to keep improving MyVCM. We look forward to working with you for many years to come. 

All the best,

JM

Sr. Customer Success Manager

My VCM helped us get our compliance program up and running including organizing our ticketing and audit systems as well as helping us put substance to our policies and procedures. 

Excellent team and product!

Keaton,

We are happy you found our customer service helpful and valuable. We always strive to make sure our customers feel supported. 

All the best,

JM 

Sr. Customer Success Manager

Building a security program from scratch is extremely overwhelming. Especially when it's not your primary function within an organization and you have no security experience. MyVCM breaks down the steps into manageable tasks and then gives you the tools you need to maintain the program. I tell the system what training and policies apply to which employees and the system does the rest. My team gets reminders for actions and I can pull reports at any time. 

MyVCM was key to both establishing and maintaining our security program.

Cassey,

Building a security program is very overwhelming, so we are happy MyVCM helped break everything up into manageable pieces. We look forward to helping out everywhere we can. Thanks!

All the best,

JM 

Sr. Customer Success Manager

Excellent, the interaction with the staff, rep is my main contact is always helpful and a pleasure to work with each week. 

Director of Compliance

Michelle,

Thank you for those kind words, it has been a true pleasure working with you one on one these last couple of months. Ostendio will always be here to help whenever you need it. 

All the best,

JM

Sr. Customer Success Manager

When we contracted with Ostendio, we thought what a smart choice we made, and we were right as the software is amazing.   What we didn't fully understand at that point was the wonderful partnership we were engaging in with Ostendio.   The team at Ostendio has provided us with the needed expertise to help shore up our compliance stance.

A valued team member MyVCM

Michael,

We are happy to have been there with you every step of the way as you got your security program up and running. We look forward seeing you progress and working with you.

All the best,

JM

Sr. Customer Success Manager

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