Naranga Pricing, Features, Reviews & Comparison of Alternatives

Naranga

Franchise operations management platform

4.67/5 (15 reviews)

Naranga overview

Naranga is a cloud-based franchise management platform, which includes tools for operations management, employee training, multi-channel marketing, lead generation, audit management, and more. The system is designed for franchisors in the retail and hospitality industries, and offers native mobile applications for iOS and Android devices.

Naranga’s operations management solution, ncompass, gives users real-time insight into the development progress and performance of each of their franchise locations, with real-time stats, reporting, and instant messaging with team members. History records and contract expiration alerts assist users with managing compliance, and all open tickets can be organized and managed in the centralized solution center. Field audits can be carried out with nsight, with users able to configure custom quality assurance review (QAR) surveys with space for auditors’ comments and recommendations, and direct communication with field auditors wherever they are. GPS-enabled tools can be used for managing remote employees, with check-in/check-out capabilities, and time tracking. Surveys can be uploaded, updated, and scored in real-time, and users can track any brand inconsistencies between franchise locations.

Employee training can be managed through nspire, where users can create or upload training content and share this with employees. Assessments and usage reports can be used to track the effectiveness of training and the participation of each location. Franchise marketing is handled by nteract, with tools for promotional video creation, email campaign automation, digital signage, discounts, coupons, sweepstakes, and more. A suite of reporting tools allow users to track the success of all their campaigns. Finally, emaximation lead management software enables the capture, distribution, assignment, and scoring of leads, with real-time sales activity alerts, automated task prioritization, lead source effectiveness analysis, and more.
www.naranga.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Europe

Supported languages

English
Naranga screenshot: The ncompass dashboard gives users insight into the progress and performance of each franchise locationNaranga OverviewNaranga screenshot: The live wall in ncompass enables communication with employeesNaranga screenshot: The love wall can be filtered to only include specific post typesNaranga screenshot: All open tickets can be organized and managed in the solution centerNaranga screenshot: Tickets can be assigned to staff membersNaranga screenshot: nsight allows users to carry out field audits, and manage remote employeesNaranga screenshot: Franchise locations can be viewed on a map in nsightNaranga screenshot: Leads can be captured and managed through emaximationNaranga screenshot: Users can chat with team members in real-time with NarangaNaranga screenshot: Instant messaging enables communication between managers and remote employees or field auditors

Naranga reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.6
  4.9
Natalie Chriqui

Simply the Best

Used daily for 2+ years
Reviewed 2016-06-15
Review Source: Capterra

Naranga is the only franchise development technology provider that was able to customize their system to meet all the needs of our organization. Their main competitors attempted to do so but were unable.Extremely light, fast, versatile, mobile, and simple to use. Anything and everything we ever need is at our fingertips with this system.

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Laura Abel

Fantastic product and people

Used daily for 1-2 years
Reviewed 2018-04-24
Review Source: Capterra

As a franchise start up, it's imperative we have a vendor for our operations that can customize as we grow. Naranga/ncompass has surpassed expectations and enabled us to streamline operations, communication, on boarding processes, and house information in an easily accessible way for our franchise owners. We look forward to utilizing more of the features in the near future.

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Alyssa Schulte

Our experience with Naranga has been extremely positive thus far!

Used daily for 1-2 years
Reviewed 2018-05-17
Review Source: Capterra

Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplace for purchasing. We were able to have the team custom develop our Injury Reporting module and it opened up the platform to new levels of usage for our company.

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Mark Kuhlmann

My experience with Narnaga has been nothing but positive since our first demo.

Used weekly for 6-12 months
Reviewed 2018-05-25
Review Source: Capterra

The thing I like most about Naranaga is that it provides the Broken Yolk Café with a comprehensive communication platform that allows all departments to stay connected with all of our franchise owners and their locations. With a single software platform, our corporate team is able to better communicate new company programs, better analyze Brand Standard Quality Assurance Checklists, while building an overall training program focused on increasing our results.

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Joe Zemla

Great customer service and relationship focused company.

Used daily for 1-2 years
Reviewed 2018-04-18
Review Source: Capterra

Ease of use and the fact that development is flexible to our needs and updates have been made to customize based on our feedback.

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Naranga pricing

Pricing options
Subscription
View Pricing Plans

Pricing is per location - further information is available on inquiry.

Naranga features

Activity Dashboard
Auditing
Compliance Management
Real Time Data
Reporting & Statistics

API (454 other apps)
Access Control (186 other apps)
Activity Tracking (224 other apps)
Audit Trail (194 other apps)
Automatic Notifications (367 other apps)
Custom Fields (208 other apps)
Customizable Reporting (279 other apps)
Data Import/Export (271 other apps)
Document Storage (203 other apps)
Inventory Management (229 other apps)
Inventory Tracking (214 other apps)
Invoice Management (203 other apps)
Monitoring (209 other apps)
Third Party Integration (258 other apps)
Workflow Management (247 other apps)

Additional information for Naranga

Key features of Naranga

  • Real-time chat
  • Search functionality
  • Progress tracking
  • Photo upload
  • Compliance management
  • History logs
  • Contract expiration alerts
  • Real-time dashboard
  • Reporting & statistics
  • Feedback collection
  • Location performance tracking
  • Field audit management
  • Quality Assurance Review (QAR) surveys
  • Lead capture
  • Lead distribution
  • Lead assignment
  • Lead scoring
  • Automated task prioritization
  • Real-time alerts
  • Automated email marketing
  • Sales performance tracking
  • Training management
  • Usage reporting
  • Promotional video creation
  • Campaign tracking
  • Personalized marketing
View All Features

Benefits

ncompass gives users real-time insight into location development progress and performance, enables real-time chat between team members, alerts users to expiring contracts, and organizes open tickets in a centralized solution center.

The nsight field audit solution enables users to configure custom quality assurance review (QAR) surveys with space for comments and recommendations, communicate with field auditors, track brand inconsistencies between locations, and automatically send a PDF of the review results via email to location managers or owners.

Leads can be captured, distributed, and scored by emaximation, with real-time alerts for marketing and sales activity, automated task prioritization, lead nurturing, and more.

Employee training can be managed through nspire, which enables users to upload or create training materials, push updates and training news to employees, and report on participation by each location.

Using the marketing module, nteract, users can create promotional videos, automated email campaigns, discounts, coupons, digital signage, and more, and track the success of all campaigns.