ClientTether Pricing, Features, Reviews & Comparison of Alternatives

ClientTether

Cloud-based CRM and lead automation software for franchises

4.87/5 (15 reviews)

ClientTether overview

What is ClientTether?

ClientTether is a customer relationship management (CRM) and lead automation software that enables franchises and businesses to engage with clients, communicate with team members, track sales activities, and manage brand reputation across the web. The call center suite lets customer service teams route inbound or outbound calls to specific agents, manage representatives' availability, access client records before initiating conversations, and automatically log calls in the CRM database.

ClientTether helps franchises track task status, manage staff calendars, collect online reviews using various reputation management tools, and compare yearly and monthly business trends. Employees can share positive client experiences across social media pages including Facebook, Google, and Yelp to improve website traffic. The CRM module helps users segment clients using tags and filters, schedule calls, texts, emails, and meetings, automatically track customers' communication history, and assign phone numbers to local franchisee accounts.

ClientTether offers an API, which allows businesses to integrate the software with several third-party systems such as Zapier, Google Calendar, and more. Administrators can track lead follow-ups, sales cycles, and team performance on dashboards, engage with clients via personalized texts or emails, and streamline communication with team members to improve task coordination and collaboration across the organization.

Pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
ClientTether screenshot: ClientTether clients listThe Maids Sales Automation Success (3 Min)ClientTether screenshot: ClientTether client contact informationClientTether screenshot: ClientTether reportsClientTether screenshot: ClientTether leadsClientTether screenshot: ClientTether connection plan

ClientTether user reviews

Excellent
13

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.5
  4.8
  5.0
Aaron Anders

Great software to stay connected and easy the pain of logistics

Used daily for 6-12 months
Reviewed 2020-07-10
Review Source: Capterra

Great communication and care. Working from the same side of the table to enable solutions that fit our business and our customers.

Pros
The personalized automatons that come from the action plans are fantastic to keep connected

Cons
Dekstop or browser based, would love to see app version in the future

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter Lewis

A must for any business who's serious about closing more leads

Used daily for less than 6 months
Reviewed 2020-04-22
Review Source: Capterra

Fantastic experience. The support that this team offers has been unparalleled and the results thus far are very exciting!

Pros
I have over 40 of my HVAC clients on their software and I can tell you that even companies who thought they had their follow up nailed down are seeing significant improvements in their booking and closing ratios. One of my clients in Virginia for example has added over $82,000 in revenue in the past two weeks using Client Tether to book our leads. Everyone KNOWS to call back within 5 minutes, repeatedly text leads, and call back multiple times - but it never happens because of how busy we all get. With Client Tether's automated follow up and calling system, you don't think about it. It just... happens.

Cons
Can be a little clunky at first, but once you get used to it and learn how to use it's features it quickly becomes very powerful The mobile site is very difficult to use, not practical

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great for small business

Used daily for 6-12 months
Reviewed 2020-12-14
Review Source: Capterra

This was an extremely helpful software while we were a small company and growing, but have since outgrown it as it has become crowded.

Pros
This product is very easy to use, and seems to be perfect for small businesses. Anyone would be able to test out the product and function with it within a few hours.

Cons
Once we grew above 1500 clients, we started to become dependent on other softwares to make up for what ClientTether was lacking: integration with Quickbooks, storage of documents on profiles (until the most recent update).

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Aren Johnstone

ClientTether Delivers Amazing Results

Used daily for 6-12 months
Reviewed 2020-07-12
Review Source: Capterra

It has been an amazing experience both from utilizing the software itself and working with their phenomenal team.

Pros
The software is clearly built with an in depth understanding of the industry for which it serves. The team involved in building ClientTether built it to serve people who are literally in the same shoes they have been in. It delivers a robust solution for lead management specifically for Franchisees and Franchisors alike. It takes the human error out of lead management and allows flexibility for Franchisees while providing insight and control for Franchisors.

Cons
The product is evolving constantly and there are still some things that can be a bit glitchy. However this is more than made up for by the amazing team at ClientTether. They will go above and beyond to assist with any customization, issues, or expand the product to meet client needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lauren Dunn

Amazing Program

Used daily for 6-12 months
Reviewed 2020-07-27
Review Source: Capterra

This has helped us automatically reach our clients and help manage where they are in our process.

Pros
This program is so easy to use. It's simplified program with a robust capabilities. The support is also AMAZING!

Cons
I would like our clients to be able to be in more then one campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ClientTether pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
View Pricing Plans

ClientTether pricing starts at $99. Contact ClientTether directly for further information.

ClientTether features

API
Activity Dashboard
Activity Tracking
Third Party Integration
Workflow Management

Audit Trail (370 other apps)
Auditing (402 other apps)
Automatic Notifications (565 other apps)
Billing & Invoicing (341 other apps)
Compliance Management (462 other apps)
Customizable Reporting (456 other apps)
Data Import/Export (431 other apps)
Document Management (407 other apps)
Document Storage (355 other apps)
Inventory Management (516 other apps)
Inventory Tracking (384 other apps)
Monitoring (351 other apps)
Real Time Data (375 other apps)
Real Time Reporting (334 other apps)
Reporting & Statistics (663 other apps)

Videos and tutorials

Additional information for ClientTether

Key features of ClientTether

  • Calendar/Reminder System
  • Email Marketing
  • Interaction Tracking
  • Marketing Automation Integration
  • Quotes/Proposals
  • Reporting/Analytics
  • Sales Pipeline Management
  • Segmentation
View All Features