Great communication and care. Working from the same side of the table to enable solutions that fit our business and our customers.
Pros
The personalized automatons that come from the action plans are fantastic to keep connected
Cons
Dekstop or browser based, would love to see app version in the future
Rating breakdown
Likelihood to recommend: 10/10
Fantastic experience. The support that this team offers has been unparalleled and the results thus far are very exciting!
Pros
I have over 40 of my HVAC clients on their software and I can tell you that even companies who thought they had their follow up nailed down are seeing significant improvements in their booking and closing ratios. One of my clients in Virginia for example has added over $82,000 in revenue in the past two weeks using Client Tether to book our leads. Everyone KNOWS to call back within 5 minutes, repeatedly text leads, and call back multiple times - but it never happens because of how busy we all get. With Client Tether's automated follow up and calling system, you don't think about it. It just... happens.
Cons
Can be a little clunky at first, but once you get used to it and learn how to use it's features it quickly becomes very powerful
The mobile site is very difficult to use, not practical
Rating breakdown
Likelihood to recommend: 10/10
This was an extremely helpful software while we were a small company and growing, but have since outgrown it as it has become crowded.
Pros
This product is very easy to use, and seems to be perfect for small businesses. Anyone would be able to test out the product and function with it within a few hours.
Cons
Once we grew above 1500 clients, we started to become dependent on other softwares to make up for what ClientTether was lacking: integration with Quickbooks, storage of documents on profiles (until the most recent update).
Rating breakdown
Likelihood to recommend: 6/10
It has been an amazing experience both from utilizing the software itself and working with their phenomenal team.
Pros
The software is clearly built with an in depth understanding of the industry for which it serves. The team involved in building ClientTether built it to serve people who are literally in the same shoes they have been in. It delivers a robust solution for lead management specifically for Franchisees and Franchisors alike. It takes the human error out of lead management and allows flexibility for Franchisees while providing insight and control for Franchisors.
Cons
The product is evolving constantly and there are still some things that can be a bit glitchy. However this is more than made up for by the amazing team at ClientTether. They will go above and beyond to assist with any customization, issues, or expand the product to meet client needs.
Rating breakdown
Likelihood to recommend: 10/10
This has helped us automatically reach our clients and help manage where they are in our process.
Pros
This program is so easy to use. It's simplified program with a robust capabilities. The support is also AMAZING!
Cons
I would like our clients to be able to be in more then one campaign.
Rating breakdown
Likelihood to recommend: 10/10
ClientTether pricing starts at $99. Contact ClientTether directly for further information.