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NetSuite vs SAP S/4HANA Cloud Comparison

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Overview

Category Leaders

NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...

Category Leaders

SAP S/4HANA Cloud is a cloud-based intelligent ERP system specifically developed for companies in all industries offering...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

499

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

1.1K

5

4

3

2

1

441

485

154

29

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.3

278

5

4

3

2

1

142

100

28

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.
This is the best process manufacturing software you can find out there, it is affordable, and there is a demo version to help you in your decision.
I really enjoy this product, it’s very reliable and the customer service it amazing.

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

The overall experience has been extremely painful. Users from a large global company are finding it difficult to adapt to using this software.
To much training needs to be done to work alone without older colloquies.
Sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features314
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Cycle Count
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Consolidation & Close Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Social Media Management
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • Trend / Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features59
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Cycle Count
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Consolidation & Close Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Social Media Management
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • Trend / Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations575
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations18
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

RW
AvatarImg

Rob W.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Best cloud software

Reviewed 6 years ago

This software is the best cloud software I've seen or used. Years of thought have basically resolved 95% of processes all companies use. This software has the ability to eliminate your need for any other software.

Pros

Cloud based, includes accounting, HR, CMMS, payroll and all other processes used for different software. Uncomparably cheaper to bigger software companies like SAP and Oracle but has all their features plus more.

Cons

In depth CMMS software would need to be integrated with netsuite, not in basic purchase.

DC
AvatarImg

Daniel C.

Consumer Goods,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Netsuite distribution model is simple and convienent to use.

Reviewed 7 years ago
Pros

Looks and feels like SAP, at the fraction of the cost.

Cons

I continuously need to change my password a few times a year it seems. Gets hard to keep track of, and my mobile will sometimes not accept my new password.

DC
AvatarImg

Daniel C.

Consumer Goods, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Netsuite is a great tool.

Reviewed 5 years ago

I'd highly recommend Netsuite for anyone that is used to SAP.

Pros

I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

Cons

Product support is lacking. Takes a long time for requests to be fulfilled, or they will tell you flat out that it will take 6months to a year.

AS
AvatarImg

Arun S.

Computer & Network Security, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite logo

NetSuite

Easy to use

Reviewed 2 months ago

Overall, its above average, still too much to change as compared to SAP ERP.

Pros

It's easy to use compared to other software.

Cons

Unlike SAP, we can't run the close or open in report in General ledgers. It would be much better if you can provide a document no when transaction closed.

Vendor response

Thanks for taking the time to leave a review, Arun! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AvatarImg
AvatarImg

Steven C.

Verified reviewer

Automotive, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

We replaced SAP with Netsuite.

Reviewed 4 years ago

Business Problem Solved: Having a cloud based accounting system without hiring an expensive IT Guy. Was able to automate our sales and purchase process and the reports it generated were really useful.

Pros

Its flexibility and its less dependency on programmers. We replaced our SAP Business One with Netsuite Limited Edition after our IT Guy left. Since the forms in Netsuite are easily customizable without any programming required. We were able to easily edit our the layout of the documents to suit our needs by ourselves. Also, since Netsuite is cloud based. We were able to implement it easily in our provincial branch by just buying a $100 laptop as compared to $1,000-2,000 if it was SAP.

Cons

Additional support is expensive. But you can eventually find most of the solutions in google or its forum.

JO
AvatarImg

Jay O.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

NetSuite - Excellent Accounting and ERP Solution!

Reviewed 6 years ago

We implemented NetSuite Financials, Manufacturing and Service at seven companies this year. Having used SAP, Oracle, PeopleSoft, JD Edwards and other accounting and ERP software in the past, I can confidently say that NetSuite is by far the easiest to use and easiest to report out of. The controls and features and functionality NetSuite offers are outstanding for this fully cloud-based solution.

Pros

Ease of use, reliability, cloud-based, minimal IT staff required, rich features and functionality, solid controls, responsiveness of NetSuite professionals, additional software that can be integrated.

Cons

With power and control comes complexity at times: controls are achieved by approximately 4,000 "permissions". These can be a challenge for new users to configure properly.

AvatarImg
AvatarImg

Hannah F.

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

BEST ERP AVAILABLE

Reviewed 4 years ago
Pros

Don't waste your time with Microsoft, or SAP when searching for an ERP. Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something. Also, they have a lot of great integration out there to improve this already amazing software.

Cons

The connector they currently have for Concur to Netsuite isn't the best but that's more of an SAP problem than it is Netsuite

PP
AvatarImg

Pragnesh P.

Computer Hardware, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Use NetSuite as ERP (Enterprise Resources Planning) tool

Reviewed 5 months ago

Good so far for the price that we are paying. Easy to generate sales quote and track the history.

Pros

Expense reporting, production planning, Inside sales management are some of the features that I like most about this tool. I have touched these features but there are a lot of people in my company who work with a lot more features of NetSuite.

Cons

Integration with Travel websites such as Expedia or SAP Concur is not available. This integration would help us keep track of expenses across various websites.

Vendor response

Thanks for taking the time to leave a review Pragnesh! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DG
AvatarImg

Diego G.

Banking, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

Review of NetSuite

Reviewed 6 years ago

NetSuite is easy to use and intuitive. Compared to other accounting software. I used to use SAP and to be efficient you had to memorize countless t-codes and go through dozens of awkward screens. You can become semi-efficient in NetSuite in a matter of days or even hours. It is cloud based and fully integrates with other important business software like Adaptive Planning.

Pros

NetSuite has an eCommerce option that will track visitor information on your company's website and automatically import the data into the CRM software. NetSuite CRM is very user friendly. The program is clean and easy to navigate.

Cons

It doesn't have live chat support, nor does it have a social CRM application.

PG
AvatarImg

Piyush G.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

NS is better than SAP and Oracle

Reviewed 6 years ago

NetSuite is being used for all of our financial transactions and reporting. In addition, NetSuite serves as our ERP and CRM system. The entire customer lifecycle, from lead generation through opportunities, quotes, sales orders, billing, collection, and customer service provisioning is done utilizing NetSuite as our one tool for all.

Pros

Good search capabilities over competitors like sap business one and Microsoft dynamics nav Centralizes historic customer data and available for inquiries Automates the processes and eliminates unnecessary paperwork.

Cons

Cannot export pdf and customize look and feel without using scripting and xml Need to expand accessibility to external input

DP
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Doreina P.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

Amazing ERP Solution

Reviewed 6 years ago

I have been working for more than a year with NetSuite. Having used SAP, JD Edwards and other accounting and ERP software in the past, I can confidently say that NetSuite is by far the most complete, easiest to use and easiest to report out of. Apart from the fact that it allows yo to create automations or workflows for virtually everything your business needs. NetSuite controls and features and functionality are outstanding for this fully cloud-based solution.

Pros

Fully customizable to the business needs!

Cons

The learning curve could be a little high, but once you learn the basics is super easy to use.

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Abe Y.

Verified reviewer

Individual & Family Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

We chose NetSuite

Reviewed 4 years ago

So far so good. We’re happy with the attention and customer service we are receiving.

Pros

In our evaluation of new accounting packages, we reviewed NetSuite, Blackbaud, and Sage. NetSuite gave us the functionality we wanted by far.

Cons

The cost is higher than we’d hoped for as we are s nonprofit, however they do have nonprofit pricing.

ST
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Shashank T.

Information Technology and Services, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Fast UI, Rich in features for specific set of industries

Reviewed 3 months ago

Overall it is good and rich in features, except when you are using it for medium data.

Pros

1. Fast and responsive UI, easy to use 2. Integration between different Netsuite functions is good 3. Perfect for multiple industries especially services

Cons

1. For CPG customers with huge volume of data, it has less features (e.g. compared to SAP). E.g. there is no option to have partial/residual payment application option 2. Deductions management can definitely be improved by introducing more features

Vendor response

Thanks for taking the time to leave a review, Shashank! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

LP
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Lina P.

501-1,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Netsuite to assist

Reviewed 6 years ago
Pros

Easy to navigate, for someone that does not have significant experience with ERPs. navigation is intuitive for the most part.

Cons

Cannot do a regular search on the B/S and Income Statement report. Cannot run Dr/(Cr) TB straight our of the system.

TS
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Ton S.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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NetSuite

Great Out of the Box

Reviewed 2 years ago

Netsuite is a great out-of-the-box ERP. The base ERP package offers everything you need to get an average business running -- in the cloud. The implementation can be very quick and straightforward or a real nightmare. The system is not intuitive to understand, but it is not overly complex. Customizations (even simple ones) require more effort than they ought to take. My advice for those scoping out...

Pros

Out-of-the-box functionality Ease of use Cloud, cloud, cloud! Overall very stable platform Fully customizable* API allows for endless integrations

Cons

Implementation can be a nightmare depending on who you get and how proactive you are in advocating for your needs. Lots of customization options, but you will need a good hire or a big wallet for the Netsuite Solutions Consultants. Not simple for your average non-tech user to understand all of the system functions UI is not pretty Support is lacking -- better of troubleshooting on your own unless you want to shell out (a lot of) money for the mostly useless support/consultants.

AR
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Anonymous Reviewer

Verified reviewer

Insurance, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

Great Choice for Smaller Companies

Reviewed 5 months ago
Pros

The UI is great for an ERP. The reporting and search capabilities are great and allow for customized views that satisfy Accounting and F&A needs.

Cons

From an FP&A perspective, there isn't any area where NetSuite falls terribly short. Sometimes the process flows within the interface can be heavy (a lot of clicking) but compared to my prior experience with SAP HANA it is still lightyears ahead.

Vendor response

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

FF
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Fahmy Farhath A.

Sporting Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

review - Alhayath Investment (SPORTA/BLUE/FAA SPORTS)

Reviewed 4 months ago

its a very pleasant experience, because i use to work long ours before to day to day tasks and generate reports, now all information's are at finger tips at a click of a button

Pros

The ese of the dashboard arrangement and the easy and structured flow of information. Also have key information's related to my official e mail by Net Suite. Before use of Net suite we use to doo all supply chain coordination's and stock management, delivery issuing, order tacking by semi Manuel and had too much paper work on a daily basis. Once net suite was implemented during transition period and now the process is at very much ease, also currently day to day work is easy and information's for conclusions are at finger tips. As a final word, our total supply chain and finance processing, including and warranty information's back tracking has become a very easy and structured process of ease.

Cons

I really cannot think of any cons, because our implementations team could always customize the s/w as our needs, so its a very smooth operation

Vendor response

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

EC
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Elias Caceres C.

Electrical/Electronic Manufacturing, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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NetSuite

Future of CRM just not there yet.

Reviewed 6 years ago

Netsuite has the potential to be a great player. Unfortunately, in every aspect system is not there yet.

Pros

Cloud based

Cons

Not user friendly

my
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mahesh y.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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NetSuite

Netsuite not a good product overall

Reviewed 6 years ago

customer service is not good at all , there is lots of delay and pushback from the Netsuite for anythign you ask for

Pros

in cloud

Cons

worst customer service

TK
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Tom K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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NetSuite

Run Your Business in the Cloud

Reviewed 11 years ago

Cloud based with ERP, CRM and eCommerce all on one platform. Makes it easy to put your business in the Cloud without having to manage a myriad of applications.

Pros

Ease of Use Good ROI Cloud Based Strong Company

Cons

No cons were added to this review

GH
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Gordon H.

Information Technology and Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

A strong business package for the small guy

Reviewed 7 years ago
Pros

Netsuite is basically SAP for the small guy. Setting up takes some work but in a minimum amount of time we had a complete view of our business and customers. Major companies that I work with are always surprised by the data and reports I can easily get off the system.

Cons

Upgrades can sometime interfere with customization's we have done. Overall the support is good but it is off shore. More recently they have limited the amount of people the will support which was never discuss when we bought into the system. So changing rules seems to be an issue.

DM
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Deepak M.

Information Technology and Services, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

My perception on Netsuite

Reviewed 4 years ago

Overall 2+ years experience in Netsuite selling in Middle East market.

Pros

Functionality wise compatible for small and mid level companies

Cons

Some functionality is missing and still in R&D. Hoping to get a complete cloud solution

AO
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Aaron O.

Verified reviewer

Legal Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

Controller at Non-Profit Legal Service Provider

Reviewed 4 years ago

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Pros

User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Cons

Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

SG
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Sahil G.

Management Consulting, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Netsuite: A Good Tool

Reviewed 6 years ago

Netsuite fits perfect into mid-sized or even some small businesses that are mature in their processes so they can make the most of the initial setup and roll out. The cloud-based environment offers the ability to use the software from anywhere with just an internet connection. It allows integration of information from multiple departments which is then displayed in a pretty neat interface. However, it is difficult to setup with the Netsuite consultants and initial training is expensive.

Pros

cloud-based environ