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Odoo vs SAP S/4HANA Cloud Comparison

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Good recommendations?

Odoo  logo

Odoo

80pts

Overview

Category Leaders

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs...

Category Leaders

SAP S/4HANA Cloud is a cloud-based intelligent ERP system specifically developed for companies in all industries offering...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

809

5

4

3

2

1

370

284

86

21

48

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.4

334

5

4

3

2

1

180

116

30

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.

Pros

Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.
I really enjoy this product, it’s very reliable and the customer service it amazing.
My overall experience with SAP S/4HANA Cloud is excellent. I hope they maintain this quality.

Cons

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
The customer support is very bad and we are wasting a lot of time.

Cons

The overall experience has been extremely painful. Users from a large global company are finding it difficult to adapt to using this software.
To much training needs to be done to work alone without older colloquies.
Sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features370
  • "What If" Scenarios
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Autoresponders
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Buy Side (Suppliers)
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Cancellation Management
  • Capacity Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Change Management
  • Check Writing
  • Check-in/Check-out
  • Chemical Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Debugging
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Consolidation & Close Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food Traceability
  • For Government
  • For Insurance Industry
  • For Metal Fabrication
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Graphical User Interface
  • HR Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Lifecycle Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PO Reconciliation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Resource Scheduling
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Risk Analysis
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Serial Number Tracking
  • Service History
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Source Control
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Training Management
  • Transaction Management
  • Transportation Management
  • Usage Tracking/Analytics
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Web App Development
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features76
  • "What If" Scenarios
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Autoresponders
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Buy Side (Suppliers)
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Cancellation Management
  • Capacity Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Change Management
  • Check Writing
  • Check-in/Check-out
  • Chemical Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Debugging
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Consolidation & Close Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food Traceability
  • For Government
  • For Insurance Industry
  • For Metal Fabrication
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Graphical User Interface
  • HR Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Lifecycle Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PO Reconciliation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Resource Scheduling
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Risk Analysis
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Serial Number Tracking
  • Service History
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Source Control
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Training Management
  • Transaction Management
  • Transportation Management
  • Usage Tracking/Analytics
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Web App Development
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations79
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations41
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Industrial Automation, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Odoo  logo

Odoo

Not useful for anyone other than clothing sales

Reviewed 2 years ago

Worked with all of them (SAP, Dynamics, Netsuite, Sage, Epicor, etc) and it is by far the least functional, but very "pretty"

Pros

It has a pretty interface. I have to say more to have this valid, but I really cannot think of anything else "nice" to say about the product.

Cons

No ability to do journal entries, their is no relations between apps, half of the functions don't work, requires extremely extensive customization to do the simpliest tasks. Features are not consistent between sales and purchase (ie has blanket purchase order, but no blanket sales order among pretty much every feature). Useless manufacturing app (impossible to set-up work centers or maintain BOMS or any PLM)

IB
AvatarImg

ISAAC B.

Accounting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Odoo  logo

Odoo

odoo review

Reviewed 5 years ago

very good

Pros

the interface. it´s very easy to use and to learn for new users

Cons

accounting in other countries have a lot of problems

Vendor response

Thanks for the review Isaac! We are adding accounting features for new countries/regions virtually every day so depending on your region we may have some new financial management features for you very soon! As always feel free to submit your feedbacks as well and we are happy to help your business get the most out of your software! :)

MD
AvatarImg

Maria D.

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Odoo  logo

Odoo

Business Management System

Reviewed 5 years ago
Pros

Convenient open source program: run through a browser, no need to download the application to your computer. Odoo can be used outside the office. Installing and removing modules is quick, unlike SAP.

Cons

There is a problem with the financial report here - you will not be engaged in accounting in the system, you have to switch to another software. Not enough features and capabilities. Localization is such that it is easier to switch back to English.

AvatarImg
AvatarImg

Anoop M.

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Odoo  logo

Odoo

Reliable ERP that works for everyone

Reviewed 6 years ago

Increase in efficiency of running my business by 60%

Pros

8 years ago we were actively helping some of our customers implement SAP. I was researching on a better system that is affordable for small and medium business as well. I found OpenERP(Now Odoo) and give it as an R&D project for my team to learn. Seeing the ease and freedom, we implemented it for our business and partnered with Odoo and started providing it as one of our core services to manufacturing/Retail...

Cons

Documentation is scattered across different channels, needs to be centralized. Odoo is still a young company and has a long way to go compared to SAP, but they are working on it.

Vendor response

We appreciate the awesome review Anoop! Glad to hear the flexibility of the Odoo ecosystem is an important point for you. We will continue to make our content (especially documentation) more accessible and comprehensive in the future. Thanks for the review!

AR
AvatarImg

Verified reviewer

Mining & Metals, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Odoo  logo

Odoo

Odoo

Reviewed 3 years ago
Pros

1- Organized and connectable: the Odoo has a good UX/UI, you can found your specific function faster and Sometimes from the same page Like make a task for my assistant while I'm on the sales page. 2- Open source: you can add your very specific needs easier than other software. 3- low cost: for mid co. 50-100 it may cost 5000$ in the year and that about 1-5% comparing other software. 4- easy to implement: setup and run in 1 day for example SAP needs months for implementation.

Cons

1- Slow: Odoo Develop using python and not all customers have high-quality computers. 2- many modules still missing: other software like SAP is very customizable comparing to Odoo, many modules aren't added yet.

JC
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Joe C.

Textiles, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Odoo

Expensive Waste of Time

Reviewed 3 years ago

The salesman promise you the world and then don't deliver. After you've had $1,000's of dollars invested, they tell you they need more money to make it work. Pathetic.

Pros

The only thing admirable about this software is the way it looks on the front end.

Cons

Absolute disaster on the back end. Can't even import data - have to pay their techs to do everything - which, of course, they flatly deny. So you keep paying them and paying them thinking that one day you'll be able to use the system. It won't happen. They actually brag about how it took 2 years and $100,000+ to implement a system that should have taken a few months. And once you pay for them to make it work, you have to pay to have them maintain it. Total scam.

AR
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Verified reviewer

Information Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Odoo

Performance and errors in product

Reviewed 5 years ago

Great experience if you don´t have malfunctions in your system

Pros

Functionality, easy of use, the product is open source, very easy to add new functionality. Security is great.

Cons

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP. You can do a lot of things with the product but there is not enough technical documentation.

Vendor response

Thanks for the review, we appreciate the overall positive rating! It seems your main challenge was with localization in Mexico and some multi-company configuration. We have many companies successfully using Odoo for their multi-company setup in Mexico, and we would like to make sure you are one of them! Be sure to contact odoo.com/help if you have issues and one of our team will help you get them resolved! :)

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Guillermo G.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Great Software Best balance between cost & functionality

Reviewed 5 years ago

Integration of various other software solutions into one, real time info avaliable everywhere

Pros

Easy to use, cloud based, value for money

Cons

Access control features, would be great if you can restrict master data creation and functional transactions

Vendor response

We appreciate the great review Guillermo! Odoo looks forward to continuing to create value for your company as well as seeing your team grow. :)

KG
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Kathleen G.

Wholesale,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Odoo

Odoo POS is not ready for Canada or USA shops.

Reviewed 9 years ago
Pros

Conceptually this integrated cloud based system sounds great.

Cons

This European based company providing a cloud based POS system has failed miserably. After several months of uploading data and finally at the stage to be able to test the Odoo POS it was discovered what they already knew; that Odoo POS can not handle taxes in Canada or the USA properly. The Odoo POS system is only capable of charging the local taxes. Sale shipped out of state or province with different tax rates can not be processed in the Odoo POS without the wrong tax being charged. Their solution is to create new databases for each state and province with unique SKU's and Barcodes and have staff log in to a different database when shipping any place that has a different tax.

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Gabriel Fernando C.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Consigliamo vivamente Odoo ERP

Reviewed 2 months ago

Abbiamo avuto successo in molte implementazioni e i clienti sono molto soddisfatti.

Pros

Ottima interfaccia grafica, sistema cloud e una grande community

Cons

Viene aggiornato ogni anno

Showing original review in Italian. See translation

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Suzyo N.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Odoo

Very helpfull ERP System

Reviewed 5 years ago

I use Odoo ERP to manage my business everyday, it makes my business flow seamlessly

Pros

Cloud Access from anywhere in the word without restrictions.

Cons

No offline access, no offline desktop apps

AJ
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Alex J.

Sports, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Professional enterprise management system

Reviewed 5 years ago
Pros

I like that the developers have optimized the platform well. In my 2 years of work, I have never had hangs, even when a bunch of tabs are open in the browser. Also in Odoo it is convenient to work with modules. You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb!

Cons

Implementation of the platform in the work of the enterprise, setting up and training new employees are expensive. Therefore, I would not recommend Odoo to small business owners.

FH
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Frédéric H.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Odoo a clairy interface and tool to use

Reviewed 3 years ago

For the end user , the interface is easy to use and clear;y definite

Pros

The mobile apps and the cloud solution included for free with the software

Cons

The backup system not very easy and accurate when you need to make incremential backup of the database

TO
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Tunde O.

Information Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Odoo

fantastic tool to manage Enterprise business

Reviewed 7 years ago

Good accounting solution

Pros

It had all sorts of apps and also supported by a large community of many different apps to cater to certain niche processes. besides the community edition is free and that is a great benefit

Cons

can only be modified in Python for community edition, also the cloud version does not allow too much flexibility to customise things like payroll

Vendor response

Awesome review Tunde! We are glad you are getting so much out of using Odoo. Note that in our Online and Enterprise edition users can also have access to Odoo Studio, a tool that let's you customize your business software without writing any code (no need to learn Python for our non-technical friends out there). This is a super fast and efficient way to modify and customize for your unique/niche business needs. Keep up the good work and thanks for sharing your experience! :)

AR
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Verified reviewer

Business Supplies and Equipment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Odoo

very complicated software

Reviewed 3 years ago

very bad

Pros

Actually there's nothing I like about this software. Maybe only good thing is it's cloud-based.

Cons

POS, warehouse, internal transactions are super complicated. Can't see what's on my warehouse like an excel sheet, which is almost free and available to all.

BG
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Benoît G.

Chemicals, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Review

Reviewed 5 years ago
Pros

Easy to use, quick deployment, Module talk together. Host in Odoo cloud, so no maintenance for us

Cons

Some bugs, Some feature mising for our organization.

AA
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Amjid A.

Wholesale, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

ODOO is one of the easiest and user friendly CRM and ERP

Reviewed 6 years ago
Pros

odoo is easy to use and interface is user friendly. Team members and supervisors can have realtime information. it can be integrated to bi tools.

Cons

Data is with oodoo therefore it can be a risk as most cloud based apps do have. Local support might be problem in most of the cases.

SM
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Sean M.

E-Learning, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Easy to install in AWS, but.....

Reviewed 2 years ago
Pros

The installation via AWS is seamless, it was pretty quick and easy.It appears to have a lot of functionality and customisation with additional nodes or modules.

Cons

There are some, such as the helpdesk module, that I'd have liked to see in the AWS instance, rather than the cloud app on a separate subscription.

OM
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Ossi M.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Odoo

A valid choise for ERP system

Reviewed 5 years ago

We are a Mexican Odoo partner and rather satisfying with Odoo. It is a viable choise for ERP system implementation. I am sure that Odoo will improve their cloud platform.

Pros

Odoo has a very decent pricing and is highly modular

Cons

It is almost impossible to move between cloud and on-premise Version updates are also next to impossible. They take ages and partner cannot really control the process

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Juan M.

Marketing and Advertising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Odoo

A open source MRP free of charge, but beware of implementation costs

Reviewed 3 years ago

If you are running a SMB with a low budget and are kind-of- IT-savy, you will get away with a reasonably extensive MRP free of charge (when using the Open-Source version). You will count with CRM, Accounting, Operations, and Marketing basic modules, that will get the job done. However if you are looking a seamless experience, you may want to evaluate mainstream tools like Hubspot, Zoho or SAP, albeit facing higher costs.

Pros

The open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.

Cons

It is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version. Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky

AM
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