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NetSupport DNA Logo

IT asset management and reporting soly

Table of Contents

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NetSupport DNA - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

NetSupport DNA overview

What is NetSupport DNA?

NetSupport’s complete IT Asset Management and Reporting solution, NetSupport DNA, provides all the tools organization needs to efficiently manage its technology across all platforms in and out of the office, support its users, and boost security in one low-cost solution.

From staying ahead of potential IT issues before they escalate to automating tasks or viewing a handy software distribution status report, NetSupport DNA also gathers a wealth of device and usage data to inform decision making and allow accurate planning of future IT spending and refresh cycles.

Starting price

Free

Alternatives

with better value for money

NetSupport DNA’s user interface

Ease of use rating:

NetSupport DNA reviews

Overall rating

4.9

/5

14

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

12

2

0

0

0

Pros
“It's a great companion software for any tech support shop. It's great to have all that information on your users at your fingertips.”
CE

Craig E.

Programmer

“USB storage management was very helpful and has saved us a lot of time overall as it's very easy to use.”
SP

Sam P.

Network and Systems Engineer

“Great feature, really like the Power management system , helps cut cost, well received by the Senior management.”
RP

Ravi P.

Director

Cons
“It's been almost a year and the developers aren't sure why it's not working.”

Verified reviewer

Anonymity request

“I had tried myself and failed and had to contact support so that they could remote in and set everything. The same also happened on the last update.”

Verified reviewer

Anonymity request

“Many features included in software were not applicable to us. Navigating through all the features to see what was applicable was confusing at first.”
Verified reviewer profile picture

Kriss H.

Director of Technology & Systems

Who uses NetSupport DNA?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Hospital & Health Care
Electrical/Electronic Manufacturing
Glass, Ceramics & Concrete
Others

Use cases

IT Management
Asset Tracking
IT Asset Management

NetSupport DNA's key features

Most critical features, based on insights from NetSupport DNA users:

Access controls/permissions
Real-Time notifications
IT reporting
Real-Time monitoring
Audit trail
Compliance management

All NetSupport DNA features

Features rating:

Asset tracking
Knowledge base management
Reporting/Analytics
Remote monitoring & management
Inventory management
Dashboard
Data visualization
Activity tracking
Activity dashboard
Maintenance management
Maintenance scheduling
Mobile access
Monitoring
Multi-Location
Portable license
Real-Time data
Real-Time reporting
Reporting & statistics
Role-Based permissions
Status tracking
Supplier management
Trial license
Usage tracking/analytics
User management
Alerts/Notifications
Asset lifecycle management
Audit management
Barcode/Ticket scanning
Categorization/Grouping
Compliance tracking
Contract/License management
Cost tracking
Customizable reports
Fixed asset management
Historical reporting
Inventory tracking
IT asset tracking
License inventory
License management
License tracking
Location tracking

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NetSupport DNA pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about NetSupport DNA price and value

Value for money rating:

To see what individual users think of NetSupport DNA's price and value, check out the review snippets below.

“It's a great companion software for any tech support shop. It's great to have all that information on your users at your fingertips.”
CE

Craig E.

Programmer

“USB storage management was very helpful and has saved us a lot of time overall as it's very easy to use.”
SP

Sam P.

Network and Systems Engineer

NetSupport DNA support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support

Training options

Live Online
In Person
Documentation
Webinars
Videos

NetSupport DNA FAQs

Q. What type of pricing plans does NetSupport DNA offer?

NetSupport DNA has the following pricing plans:
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of NetSupport DNA?

NetSupport DNA has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does NetSupport DNA support?

NetSupport DNA supports the following languages:
English, French, German, Italian, Spanish


Q. Does NetSupport DNA support mobile devices?

NetSupport DNA supports the following devices:
Android, iPad, iPhone


Q. Does NetSupport DNA offer an API?

No, NetSupport DNA does not have an API available.


Q. What level of support does NetSupport DNA offer?

NetSupport DNA offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support

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