Paradigm 3 Pricing, Features, Reviews & Comparison of Alternatives

Paradigm 3

Document and compliance management solution

4.75/5 (8 reviews)

Paradigm 3 overview

What is Paradigm 3?

Paradigm 3 from Interax Group is a web-based document and compliance management solution which helps businesses of all sizes to manage regulations & quality within any business environment. The integrated solution offers modules for document control, compliance management, corrective actions, calibration management, audit & risk management and training records. The solution caters to customers across various industry sectors including healthcare, manufacturing, service and laboratories.

Paradigm 3's document control module helps businesses to meet the requirements of a structured program such as ISO, Cap and CFR part 11, among others. Business administrators can configure document approval workflows and control permissions for document access by various user bands. Businesses can use existing document templates or customize their own document formats and share these across the organization to be used as a standard document style. Paradigm 3's Improvement module helps to record customer complaints using customizable forms and initiate proper follow-up on them. Users can analyze complaints, then plan & execute steps to resolve these in a timely manner. The automated notification feature helps in notifying responsible personnel during each phase of the issue resolution via. automated emails. Administrators and managers can also prioritize complaints based on their urgency.

Paradigm 3's Corrective Action module helps businesses to identify issues and then recommends the most prominent course of action required to resolve them. A Calibration module enables the scheduling of business equipment maintenance and alerts relevant personnel when maintenance is due. The module provides a full record history of equipment details including manufacturer information, purchase date, repair cost and service requirements. Paradigm 3's Training Records Module helps businesses to generate customizable training material to share with employees, enabling business learning and knowledge building.
interaxgrp.com

Pricing

Pricing options
One time license
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Paradigm 3 screenshot: Access the solution from iPad and tablet devicesParadigm 3 screenshot: Access the solution from mobile devicesParadigm 3 screenshot: Manage training recordsParadigm 3 screenshot: Manage registration, monitoring and reviews of lean six sigma projectsParadigm 3 screenshot: Analyze employee training gaps

Paradigm 3 reviews

Excellent
7

Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.3
  4.6
  4.6
Ivan Guerrero

All-in-one Quality System Management

Used daily for 6-12 months
Reviewed 2016-11-10
Review Source: Capterra

Paradigm 3 is an excellent tool for those looking to consolidate various quality system functions with a single piece of software. Paradigm 3 allows for control of all your documentation, monitoring of your non-conformance process, tracking of your customer complaint process, scheduling of your calibrations and maintenance, just about every aspect of your training system, and the ability to structure your interface to your liking. That's just naming a few of its features. I am very happy to have Paradigm 3 to use. It is my number one tool for quality system management.

Pros
The style designer software. It allows for the various interface windows to be assembled and presented in whatever manner you choose. The express reports and export forms are another great feature. There are many more features I haven't yet started to utilize, but I am sure I will find much more that I will appreciate about Paradigm 3.

Cons
None that I can think of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Doe

Frustrating

Used daily for 2+ years
Reviewed 2017-11-08
Review Source: Capterra

A little bit of organization; lackadaisical system.

Pros
Good for placing SOPs and master documents for staff utilization, that's it. Horrible search functions.

Cons
System is not user friendly-when you are reviewing records and want to go back, the internet page expires and you have to re-perform everything or click refresh on the task bar. HORRIBLE SYSTEM TO UTILIZE FOR TRACKING EQUIPMENT MAINTENANCE! DO NOT GET THIS FOR EQUIPMENT! All information is not centralized in one location for equipment. Maybe whoever configured this at my job did it in an not so logical manner however if this is how it normally is, it is mediocre at best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Drake Yip

Paradigm for Document Management

Used weekly for 2+ years
Reviewed 2019-06-17
Review Source: Capterra

Excellent software and user friendly. Does the job beautifully.

Pros
It fulfilled the document requirements for both our laboratory and licensing body. Ease of Use.

Cons
It lacked an applet for your mobile phones but I hear that is now being released.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevin Condel

Very intuitive, well rounded document management program to help QA managers meet ISO requirements.

Reviewed 2016-04-08
Review Source: Capterra

My experiences with this software have been extremely positive overall. I have worked with the program for nearly five years and have had minimal complaints or technical issues. Pros: -Very Intuitive system, very user friendly -Automates many required activities and can be tied into event specific e-mail delivery -Makes document introduction, editing, and archival painless -For ISO 17025 and Forensic Laboratory QA Managers this is the ideal software for keeping your laboratory in compliance with the document control portion of your accreditation requirements. Cons: -Program Minimizes to lower task bar on close, has confused some users thinking the program wont open a second time. -Have had some difficulty in migrating documents between the Paradigm III regular version housed on the main server and the internet based Paradigm III Lite version.

Rating breakdown

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Nyesha Greer

Paradigm 3

Used monthly for 2+ years
Reviewed 2019-06-07
Review Source: Capterra

I was having issues triggering my policies. But executive was great. Took the time to go over everything. he was very professional and through.

Pros
Easy to use software and there is someone to speak to if a problem arise.

Cons
N/A everything works great and no problems with the overall system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paradigm 3 pricing

Pricing options
One time license
Subscription
View Pricing Plans

Paradigm 3 offers three flexible pricing options:

Purchase Option: One time software cost which includes installation fee + annual license and support fee

Stretch Payments: Pay for the software over a period of time

Monthly Payment: Pay a low monthly price for the software

Paradigm 3 features

Auditing
Compliance Management
Customizable Reporting
Document Storage
Monitoring
Workflow Management

API (666 other apps)
Activity Dashboard (568 other apps)
Activity Tracking (327 other apps)
Audit Trail (317 other apps)
Automatic Notifications (515 other apps)
Billing & Invoicing (299 other apps)
Data Import/Export (387 other apps)
Document Management (315 other apps)
Inventory Management (422 other apps)
Inventory Tracking (332 other apps)
Real Time Data (339 other apps)
Real Time Reporting (297 other apps)
Reporting & Statistics (523 other apps)
Third Party Integration (427 other apps)

Additional information for Paradigm 3

Key features of Paradigm 3

  • Schedule internal/external audits
  • Document and compliance management
  • Comprehensive reporting of data
  • Complete document control
  • Document templates to generate new documents
  • E-mail distribution of notifications
  • Create forms and meeting minutes
  • Equipment maintenance history
  • Manage incidents & risk
  • Logging and tracking of all customer complaints
  • Schedule & manage meetings
  • Quality management
  • Searching capabilities
  • Define workflows
  • Escalate action items that are overdue
  • Track competence & awareness training
  • Track objective & targets
  • Multi-format support
  • Manage documents approval and review cycle
  • Schedule & record equipment maintenance
View All Features

Benefits

• Paradigm 3 Document Control software helps users to manage and control multi-format documents including Word, Excel, Visio, Adobe, AutoCAD, JPGs, and GIFs.

• Organizations can schedule annual document reviews and automatically notify personnel of compliance documents for review.

• With role-based access, administrators can configure multiple information visibility levels for different user bands based on their role in the organization.

• An automated issue management feature records every complaint & issue raised by customers and provides tools to adequately follow-up on their concerns.

• Paradigm 3's integrated training management feature helps businesses to provide relevant training content to users as well as monitor their learning progress.