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Cloud-Based Policy Management and Contract Management

(3)

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DocTract Pricing, Features, Reviews and Alternatives

DocTract product overview

What is DocTract?

DocTract is a cloud-based solution designed to help 100+ employee organizations automate processes for creating, approving, revising, and renewing contracts and policies. Advanced security capabilities let users match employee profiles with relevant documents, which are distributed across stakeholders.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

Webinars
Live Online
Videos
Documentation

DocTract features

Functionality

4.8

/5

23

Total features

52

6 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Workflow Management
Document Management

DocTract users reviews

Overall Rating

4.9

/5

23

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.7/10
Rating distribution

5

4

3

2

1

21

2

0

0

0

Pros
We have been very pleased with the implementation so far. We have not capitalized on all of the features so far but are impressed with the ones we are using so far.
It's a excellent software with powerful features for document management solution. DocTract offers advanced security features to easily share your sensitive documents with your team.
DocTract is an excellent Policy Management solution with easy setup and usability. DocTract provides excellent support and follow-up.
Cons
There really isn't much I can say that I dislike about DocTract.
The most difficult thing that we discovered was having to convert our pdfs into word documents.
All Software has some disadvantage but I can say that DocTract hasn't any major issues as per my usage of the software.
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Verified reviewer

Public Safety, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DocTract

Reviewed 10 months ago

Customer service has been incredible. This is true from the initial contact and demo, through the implementation process, and finally to deployment. We were given easy and simple instructions all along the way which has made using DocTract very easy.

Pros

DocTract has been a pleasure to work with. The product really delivers everything that we were promised. It's refreshing to know that we can count on the platform to meet all of our needs.

Cons

No improvements needed. We've used the platform and haven't found anything to improve. The learning curve is small since the platform is very intuitive to use.

SM
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Star M.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great System for Managing Policy and Any Other Documents

Reviewed a year ago

Our organization has been using DocTract since May 2021 and I highly recommend it. In selecting a solution for our policy and procedure needs, we evaluated many (15) similar solutions. DocTract provided the best combination of features, flexibility, affordability and service. Our non-profit grew from one location to 45, but our systems for managing policy and procedure, forms and regulatory documents...

Pros

Ease of use, clean interface for end users, value, support, single sign on capabilities, full audit trail, collaboration abilities, attestation and testing features with verification, ability to link files in virtually any format including tutorial MP4s, durable links that always point to the current published document.

Cons

Nothing's perfect, but on balance, DocTract has been a great tool for us and I haven't regretted my decision to go with them over the other options we investigated. I'd have liked the ability to bulk publish our existing policies during the initial upload, but we were able to find a workaround that made that first publishing process mostly painless.

SS
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Stacey S.

Banking, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful Document Management

Reviewed 2 months ago
Pros

Centralization, automation, version control, compliance, collaboration and security.

Cons

Complexity, adaptation and customization limits.

CC
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Christopher C.

Hospital & Health Care, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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"Clunky" at first, more than satisfied in the end!

Reviewed 2 months ago
Pros

DocTract is primarily used for the management of our agency policies, procedures, and plans and the workflow templates allow multiple groups within and affiliated with our office to provide collaboration and approval as needed. We also regularly use the training course/test features with specific policies/plans that must be reviewed by all personnel.

Cons

I was not a part of the implementation team for our Agency but am the responsible party for maintaining it now. At first, it seemed very "clunky" having to manually assign multiple users to review, collaborate, and approve documents. The customer success lead and the support team have been super helpful in learning how to navigate through everything though.

AJ
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Aaron J.

Public Safety, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A document management system that just works!

Reviewed 5 years ago

We are using the system to ensure that employees review and attest to certain documents. Additionally, this product provides and excellent solution for cataloging and accessing policies/procedures, directives, job descriptions, etc.

Pros

This product provides significant customization and is extremely scalable. Additionally, the system is very easy to use with a wide range of devices (PC/Mobile Devices). Because Doctract utilizes Microsoft Azure there are assurances that your information will be secure and fully compliant. Finally, the customer service/IT support was excellent throughout the implementation and continues to be exceptional throughout daily use.

Cons

The product is very in depth and can be overwhelming at times. However....this comes with the territory of document management systems. When you are trying to manage multiple departments, job roles, and document types, the system has to be in depth and thorough.

DocTract FAQs

Q. Who are the typical users of DocTract?

DocTract has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does DocTract support?

DocTract supports the following languages:
Swedish, Spanish, Czech, Norwegian (Bokmal), Portuguese, Finnish, Hebrew, Dutch, English, French, Italian, German, Danish


Q. Does DocTract offer an API?

Yes, DocTract has an API available for use.


Q. What level of support does DocTract offer?

DocTract offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat

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