Paradigm 3 Reviews - Pros & Cons, Ratings & more

MasterControl Quality Excellence

QT9 QMS

Qualityze Suite

Namely

Paradigm 3 is a web-based document and compliance management solution which helps businesses in maintaining ISO certification & promoting compliance management

Paradigm 3

Android

Web-based

Windows

iPad

iPhone

Manager of Laboratories 

Excellent for creating SOP's and sending for review. Excellent for updating staff of any changes in SOP's Policies, forms etc.

IT Manager

I'm extremely satisfied by the software as it delivers what we need in compliance and much more. I'm greatly impressed by the support.

Regional Quality Manager

What I liked most about this software is that it consolidates all critical aspects into one program for a Quality System.

Senior admin assisstant 

Great experience and very convenient for heat care users.

Regional Quality Assurance and Safety Coordinator

Overall, the program is great. Once I learned my way around, it became incredibly easy to use and more than surpassed my expectations for the program.

Quality Assurance Manager

Paradigm 3 is really easy to use once you've set it up according to your business needs. Converting a document to current overnight gives absolute peace of mind.

IT Coordinator

It fulfilled the document requirements for both our laboratory and licensing body.

Program Minimizes to lower task bar on close, has confused some users thinking the program wont open a second time.

Powerful software platforms and applications at reasonable cost.

When editing a document, an empty dialogue box will appear if you click the dialogue box launchers thereby not allowing you to choose more formatting options for your document.

I'm extremely satisfied by the software as it delivers what we need in compliance and much more. I'm greatly impressed by the support. My ticket is immediately attended once I post it. The tech would respond in details by emails and in many cases will have a gotomeeting session and remote, check, and resolve all issues. Very impressive.

Compliance Solution (and more) that works

I have been System Administrator for our laboratory's Paradigm system for the past three years. I have had nothing but positive experiences all around. It was somewhat tricky to learn the structure of how to set reminders, assign responsibilities, etc.in the system - but after constant exposure, those issues are no longer an issue. Whenever I wasn't sure on how to make any form of updates (document changes to headers/foooters), I would submit a ticket to the customer support team.  The customer support for Paradigm is FANTASTIC! Whenever I reach out, it never takes more than a day for them to respond with troubleshooting ideas or for setting up training webinars. They are a very friendly group, extremely easy to work with. 

Paradigm 3 Review - Client Version

Paradigm 3 really simplifies our day to day work; it's efficient, it's customizable and it just gets the work done! 

Paradigm 3 Quality Review 

Great experience and very convenient for heat care users

Great experience

Overall, the program is great. Once I learned my way around, it became incredibly easy to use and more than surpassed my expectations for the program. 

Paradigm works great.

Paradigm 3 is an excellent tool for those looking to consolidate various quality system functions with a single piece of software. Paradigm 3 allows for control of all your documentation, monitoring of your non-conformance process, tracking of your customer complaint process, scheduling of your calibrations and maintenance, just about every aspect of your training system, and the ability to structure your interface to your liking. That's just naming a few of its features. I am very happy to have Paradigm 3 to use. It is my number one tool for quality system management.

All-in-one Quality System Management

Excellent software and user friendly.  Does the job beautifully.

Paradigm for Document Management

My experiences with this software have been extremely positive overall.  I have worked with the program for nearly five years and have had minimal complaints or technical issues.

Pros: 
-Very Intuitive system, very user friendly
-Automates many required activities and can be tied into event specific e-mail delivery
-Makes document introduction, editing, and archival painless
-For ISO 17025 and Forensic Laboratory QA Managers this is the ideal software for keeping your laboratory in compliance with the document control portion of your accreditation requirements.

Cons:
-Program Minimizes to lower task bar on close, has confused some users thinking the program wont open a second time.
-Have had some difficulty in migrating documents between the Paradigm III regular version housed on the main server and the internet based Paradigm III Lite version.


Very intuitive, well rounded document management program to help QA managers meet ISO requirements.

I was having issues triggering my policies. But executive was great. Took the time to go over everything. he was very professional and through. 

P3 Document Management and Training Modules continue to be user-friendly, powerful applications meeting diverse business and user needs. The Interax group excels at Listening to Customer needs and upgrading their applications to satisfy those needs.

Powerful software platforms and applications at reasonable cost

Our goal is to provide the best experience to front line users and listening to feedback from users like you enables us to keep that focus.  

Pros:
Excellent for all document control
Excellent for creating SOP's and sending for review
Excellent for updating staff of any changes in SOP's Policies, forms etc
Excellent customer service
Ease of use
Makes my life so much easier
Cons:
Takes a bit of learning and time to customise to what you want it to do, but well worth the effort.

Paradigm 3 Reviews

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11 reviews