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Digital Business Transformation Suite Logo

Quality, Compliance, Governance, Improvement & Digitization

Digital Business Transformation Suite Pricing, Features, Reviews and Alternatives

Digital Business Transformation Suite product overview

What is Digital Business Transformation Suite?

Digital Business Transformation Suite is cloud-based software for business users who want to continuously improve process and automate workflow. User could map, document, analyze and execute processes in one platform. All the roles, resource, risks, policies and documents are stored in the cloud and users could monitor the performance at fingertips. It can be used for mapping customer journey and developing software, request for proposals (RFP) and standard operating procedures (SOP).

Key benefits of using Digital Business Transformation Suite

  • Map, model, analyze and execute business process.

  • Communicate and collaborate with coworkers easily.

  • Align corporate policies to operations.

  • Control process risk and management risk.

  • Govern business complexity and business transformation.

  • Low-code rapid application development module to quickly digitize forms and workflows.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person
    Documentation
    Videos
    Webinars

    Digital Business Transformation Suite pricing information

    Value for money

    4.6

    /5

    21

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Digital Business Transformation Suite features

    Functionality

    4.6

    /5

    21

    Total features

    68

    8 categories

    Most valued features by users

    Alerts/Notifications
    Third-Party Integrations
    Reporting/Analytics
    API
    Workflow Management
    Document Management
    Mobile Access
    Access Controls/Permissions

    Functionality contenders

    Digital Business Transformation Suite users reviews

    Overall Rating

    4.8

    /5

    21

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.4/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    2

    0

    1

    0

    Pros
    The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.
    It is the most suitable software for a growing business and the Return on investment is worthy. Not only the software aspect but also cyber security aspects are taken into consideration.
    The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards.
    Cons
    It's simply designed for documentation and all other collaborative and management features are, in reality, useless.
    Not easy to use and unattractive UI. Most of the features are incomplete or don't work.
    Always internet data is needed that the problem.

    Overall rating contenders

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    Merita H.

    Aviation & Aerospace, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Excellent Process Management Solution

    Reviewed 6 years ago

    We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

    Pros

    The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.

    Cons

    The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.

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    Verified reviewer

    Utilities, 1,001-5,000 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform

    Reviewed 4 years ago

    While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.

    Pros

    The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.

    Cons

    There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal.

    AvatarImg

    Verified reviewer

    Building Materials, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Doesn't work as advertised and sold

    Reviewed 3 years ago

    So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.

    Pros

    Web based solution Can generate a document based on data Multi lingual data of same process

    Cons

    Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment

    MT
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    Mirco T.

    Management Consulting, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A game changer

    Reviewed 6 years ago

    Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

    Pros

    Technically very mature system, incredibly powerful, good scalability, excellent support.

    Cons

    If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.

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    Alain B.

    Management Consulting, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Outstanding BPM features at affordable price

    Reviewed 6 years ago

    We've been using it since more than 10 years...and it keeps getting better every year.

    Pros

    Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.

    Cons

    The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.

    Digital Business Transformation Suite FAQs

    Q. What type of pricing plans does Digital Business Transformation Suite offer?

    Digital Business Transformation Suite has the following pricing plans:
    Pricing model: Free
    Free Trial: Available


    Q. Who are the typical users of Digital Business Transformation Suite?

    Digital Business Transformation Suite has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Digital Business Transformation Suite support?

    Digital Business Transformation Suite supports the following languages:
    Spanish, French, English, Arabic, Chinese (Simplified)


    Q. Does Digital Business Transformation Suite support mobile devices?

    Digital Business Transformation Suite supports the following devices:
    Android, iPad, iPhone


    Q. Does Digital Business Transformation Suite offer an API?

    Yes, Digital Business Transformation Suite has an API available for use.


    Q. What level of support does Digital Business Transformation Suite offer?

    Digital Business Transformation Suite offers the following support options:
    Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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