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PestPac Logo

Field service software for pest control businesses

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PestPac - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

PestPac overview

Based on 253 verified user reviews

What is PestPac?

By industry, PestPac reviewers are most commonly professionals in consumer services (58%). The most frequent use case for PestPac cited by reviewers is pest control (74% of reviewers).

What do users say about PestPac pricing?

Reviewers appreciate PestPac's wide range of features and some find it reasonably priced compared to certain competitors. However, many reviewers feel it is expensive due to module-based pricing, frequent add-on costs, and high fees. Users report frustration with contracts, unexpected charges, and extra fees for training or support. Some reviewers find the value lacking compared to less costly alternatives.

Starting price

1
view pricing plans

Pros & Cons

Scheduling

Customer Support

Ease of Use

Phone Support

Pricing

Sales and Agreements

PestPac’s user interface

Ease of use rating:

PestPac pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(43)
3-4(85)
5(125)

What do users say about PestPac?

By industry, PestPac reviewers are most commonly professionals in consumer services (58%). The most frequent use case for PestPac cited by reviewers is pest control (74% of reviewers).

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Who uses PestPac?

Based on 253 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services
Environmental Services
Public Safety
Public Policy

Use cases

Pest Control
Field Service Management
Service Dispatch

PestPac's key features

Most critical features, based on insights from PestPac users:

Billing & invoicing
Quotes/Estimates
Dispatch management
Routing
Pest activity tracking
Fleet management
Job scheduling

All PestPac features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated scheduling
Barcode/Ticket scanning
Billing & invoicing
Calendar management
Client portal
CRM
Customer history
Customizable fields
Customizable reports
Customizable templates
Dispatch management
Drag & drop
Electronic payments
Electronic signature
Email management
Fleet management
For pest control companies
GPS
Inventory management
Job management
Job scheduling
Job tracking
Location tracking
Mobile access
Mobile signature capture
Multi-Location
Pest activity tracking
Pesticide usage tracking
Property layouts
Quotes/Estimates
Real-Time data
Real-Time reporting
Reminders
Reporting & statistics
Route optimization
Routing
Scheduling
Service history
SMS messaging
Technician management
Third-Party integrations
Workflow management
Work order management

PestPac alternatives

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PestPac pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Emerging

1

Growing

0.00

Enterprise

0.00

User opinions about PestPac price and value

Value for money rating:

Of 32 reviews that provide robust commentary on PestPac's price and value, mention it in a positive light.

Reviewers appreciate that PestPac offers a wide range of features and some find it reasonably priced compared to certain competitors. Some users say they have saved on labor costs since switching, and a few mention affordability as a benefit. However, many reviewers feel PestPac is expensive, especially due to its module-based pricing, frequent add-on costs, and high base and per-user fees. Users report frustration with contracts, unexpected charges, and extra fees for training or support. Some reviewers find the value lacking compared to less costly alternatives that offer similar or better functionality.

, and

PestPac integrations (2)

PestPac customer support

What do users say about PestPac customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of PestPac customer support.

Widespread user sentiment highlights quick, efficient, and friendly responses from PestPac's customer support team.

A fair number of users appreciate knowledgeable staff who guide them through issues and provide helpful onboarding assistance.

Multiple users note that support is accessible via phone or chat and typically follows up until problems are resolved.

A minority of users report slow or delayed responses, lack of proper training among some support staff, and unresolved issues for extended periods.

Support options

Faqs/forum
Knowledge base
Phone support
Email/help desk
Chat

Training options

Live online
In person
Documentation
Webinars
Videos

To see what individual users say about PestPac's customer support, check out the review snippets below.

“We were sold a data migration service with our transition from WorkWave Service.”

RH

Ron H.

Ceo

“Service has definitely gotten slower but in general I am happy with the software.”

BT

Bob T.

Owner

“Customer facing side is lacking for multi unit module”

MT

Michael T.

VP Finance

PestPac FAQs

Q. What is PestPac used for?

PestPac is a cloud-based solution from WorkWave, designed for pest control businesses, which includes tools for appointment scheduling, route optimization, dispatching, vehicle tracking, inventory management and materials tracking, billing and invoicing, payment processing, reporting, marketing, feedback collection, and more. Native apps for iOS and Android allow technicians to access information on appointments, accounts, and services, record usage of materials, capture customer signatures, collect payments through integrated credit card processing, and print or email inspection reports while out in the field. PestPac’s work order management system allows users to manage one-off and recurring jobs, including monthly, quarterly, and annual services. Built-in standard service options can be used, or users can add their own services with names, descriptions, frequencies, pricing, tax details, and more. Service programs can also be created for jobs requiring multiple visits, such as bed bugs or mosquitos, with work orders automatically generated based on the specified start and end dates. The multi-unit management module enables users to track services for multi-unit buildings, whether residential or commercial, with the ability to automate follow-ups and track multiple units and devices. PestPac includes customer account access, through which residential customers can view their recent and upcoming services, service history, account statement, material usage history, pest findings, and device inspections, and also update their billing information, make payments, and schedule services. Customers can also rate technicians and appointments, and provide feedback, with feedback requests sent automatically at a frequency defined by users.

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