Asset4000 Reviews

Can work on Mobile/web seamlessly Integration with Timely support: Customer support is really good.

Initially it will take some time to explore the interface. This is something that I have face. Nothing as a disadvantage.

A lot of customizable reports, and the canned reports are very well designed. Once you've mastered the overall process, this system is a breeze to use. You can set up RAM to spit out functional journal entry uploads based on your ERP systems' needs, or if you use Intacct, it can directly interface with that ERP and do the upload for you automatically.

They have not done much work to make the interface very user friendly for today's "standard" users, but if you are used to the older Windows style of program layouts, this will feels like home.

It was a little difficult to view the product as the links that were sent required me to register for a full demonstration.

It was a little difficult to view the product as the links that were sent required me to register for a full demonstration.

It is very user friendly and any error made can be reversed and corrected easily.

Length of time it takes for reports to process

It's easy to use and very logical. Once you get the idea of where to find things, everything fits into the same format So you don't have to learn different ways to solve different problems.

It does look a little old fashioned, maybe needs a face lift to bring it into the teenies. It has a graphical interface, yet you're still unable to drag and drop things to save you from having to type the same things again and again.

Hello Fu, an advisor will contact you shortly as there is a session time out and we can set this up for you in a second. We can also find out your queries on drag and drop as it may already be available. If not, RAM always acts on customer feedback. The new version in Autumn 16 will bring a new look and feel so we'll make sure we get you updated asap.

The software is easy to use & I've always found the user guide offers straightforward explanations of the processes involved in maintaining an accurate asset register.It is possible to run audit trails which show all entries made relating to the asset register.If I have needed any advice to overcome a problem(which has happened on very few occasions) the Asset 4000 helpdesk have always responded very promptly in resolving the issues. The software allows forecasted depreciation figures to be easily obtained & helps in the preparation of budgeted figures for depreciation.

I've never encountered anything that I've actually disliked about Asset4000.The Standard Reports cover the majority of my requirements although Defining New User Reports has caused myself a few problems.I've also encountered a few Configuration & Security problems but originally I was not set up at super user level on Asset4000 but these problems were resolved with help from the Asset4000 helpdesk.

RAM keeps all your asset data in easy to access component groups which enables you to run accurate reports for audit and day to day use.

The only downside to the software is how long it can take to run depreciation for lots of components but this is not a big problem.

The ease of navigation, reporting, designing new reports, auto populating of data when entering new assets. It has so many fascinating and useful capabilities that will enable me to efficiently provide data in so many different areas of the accounting/finance world from reporting assets and values on the F/S to costing and forecasting, plus the State property reports that need to be filed annually.

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Asset4000 is a useful Fixed Asset software system, the differentiator I believe is their fantastic customer support, any issues are dealt with in a very timely manner which is great when most issues need to be overcome in a speedy manner. Importing of assets via excel is also a plus.

The general look and layout of the software is somewhat basic, but still functional and generally easy to use.

can export files in different formats very quickly including Excel and csv. Running reports by cost centre is very quick and changing names of branches can also be done easily. Upload new assets via excel import

Deleting batches of assets or input of part-depreciated assets can be laborious unless you buy extra functionalities

Good support and help desk back up. Issues are resolved quickly especially when using the on line support function which enables a web link between the user and help desk. RAM will normally offer solutions to meet all your needs.

Too much functionality for our needs, as a college we do not need as much functionality as larger companies. There is no scaled down version., therefore a lot of the functionality is not required.

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Hello Surinder, this was the case in older versions but in newer versions users are now able to use Excel whilst reports are being run. Asset4000 allows for the running of Excel reports regardless if Excel is being used elsewhere. I will arrange for our helpdesk to contact you to resolve this for you.

The ease of use - it is simple to review existing information as well as input changes

It can take a little while for some of the reports to run

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The reporting functions are really good. It is great that you can import data from spread sheets, cutting out a lot of manual inputs.

It can be slow when running the depreciation but I think that is due to the size of our database.

What I like most is that it is integrated into our SAGE accounting module. As soon as you run the depreciation on Asset4000 the journal is automatically transferred over onto SAGE, ready to be posted. The customer support is also excellent - which is important when you are using a product you are not initially familiar with.

It took me a while to navigate around Asset4000, i.e. to get used to it, but now that I have I am very comfortable with doing month-end and year-end procedures, adding new assets and removing old ones.

1) Easy navigation 2) Well organized 3) Ease of reporting

1) Limited number of standard reports 2) Multiple events cannot be inputted in a single period

Ease of navigation, well organized tab layout, warning pop ups before completing any step which gives the room to ensure whether all steps have been completed properly.

Could have more Standard reports. Customization of a new report does takes time, as relevant columns required for a report are recorded under different grouped headers rather than a simple drop down to pick the needed fields.

Hello Anoop, thanks for your comments. The system does already include a wide range of standard reports, however, if there are some obvious reports missing we would be very happy to receive feedback on the type of reports required. Your account manager will be in touch with you shortly to discuss further. Kind regards, Karen.

The software is easy to use and cost effective

Nothing really stands out as a bad point to say

Ease of use and reliability

Nothing

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Easy to update each month. Plenty of reporting functionality

It's quite hard to make changes if errors are made in a previous period

Thank you for your feedback. In order to preserve the integrity of data in past periods, we do put in place some checks. One of our support team can talk you through how you can quickly make these changes should you need to at a later date.

The software is easy to use it was easy to learn and is an important tool for our in year and end year accounts. RAMS produces accurate and useful reports. The software interfaces with Oracle and allows me to post accurate journals to the ledger.

It can be cumbersome to make changes to assets that are keyed to the system that require changes at a later date.

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Hello James, your account manager will be in touch shortly as there are a number of options to speed up the depreciation. Kind regards Nicola

The support desk is great and they resolve the queries very quick. Running depreciation forecast is very quick.

We only use the fixed assets module, I find it very easy to use. For user defined reports, which field to pick is not very clear sometimes.