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RapidWorks
Field service management tool for heavy equipment companies.
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RapidWorks overview
What is RapidWorks?
RapidWorks is a cloud-based field service management solution designed specifically for heavy equipment companies operating in concrete pumping, hydrovac excavation, crane rental, and drilling businesses. The platform streamlines operations from quote to cash, enabling businesses to manage their trucks, crew, and jobs through an integrated system. It provides real-time visibility of equipment and operator availability, allowing dispatchers to efficiently schedule resources and ensure the right personnel and machinery are assigned to each job.
The system encompasses multiple operational components that work together to optimize business performance. The scheduling and dispatching module offers a live view of trucks and operators, facilitating faster booking and appropriate resource allocation. Job management capabilities handle all job-related details including daily driver vehicle inspection reports, safety documentation, timesheets, and electronic job tickets. The invoicing and payment functionality simplifies customer billing processes and accelerates payment collection through a centralized management system. Additionally, the maintenance and inventory module eliminate operational confusion by ensuring out-of-service equipment is never scheduled for jobs.
RapidWorks extends its functionality through mobile accessibility with the Rapid On-The-Go feature, which reduces administrative burden for field crews while providing management with real-time job status updates. The platform includes digital driver vehicle inspection reports, job safety forms, and electronic job tickets that eliminate paper-based processes. Fleet management capabilities deliver live updates on vehicle location and maintenance status, while safety and compliance features track inspections, safety reports, and operator certifications in a single location. The software also calculates payroll based on crew time spent on site, in transit, and at the yard, significantly reducing administrative time.
The solution integrates with accounting systems such as QuickBooks and Sage Intacct to create a seamless workflow between operations and financial management. RapidWorks has established itself as a trusted solution in the heavy equipment industry, processing billions in annual invoices and managing over one million jobs yearly for hundreds of customers worldwide. The Multiple Checklists feature enhances job site efficiency, compliance, and documentation, while digital truck maintenance logs improve fleet management through increased accuracy and real-time tracking. These capabilities collectively enable heavy equipment companies to maximize profit and utilization while delivering high-quality service to their customers.
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RapidWorks's features
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RapidWorks integrations (6)
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RapidWorks support options
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RapidWorks FAQs
RapidWorks has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What languages does RapidWorks support?
RapidWorks supports the following languages:
English
Q. Does RapidWorks support mobile devices?
RapidWorks supports the following devices:
Android, iPad, iPhone
Q. Does RapidWorks offer an API?
No, RapidWorks does not have an API available.
Q. What other apps does RapidWorks integrate with?
RapidWorks integrates with the following applications:
Sage Intacct, QuickBooks Desktop, QuickBooks Online, TELUS Digital, Samsara, Geotab
Q. What level of support does RapidWorks offer?
RapidWorks offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base









