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Route planning and delivery management software

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RoadWarrior Pricing, Features, Reviews and Alternatives

RoadWarrior FAQs

Q. What type of pricing plans does RoadWarrior offer?

RoadWarrior has the following pricing plans:
Starting from: $14.99/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of RoadWarrior?

RoadWarrior has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does RoadWarrior support?

RoadWarrior supports the following languages:
English


Q. Does RoadWarrior support mobile devices?

RoadWarrior supports the following devices:
Android, iPad, iPhone


Q. Does RoadWarrior offer an API?

Yes, RoadWarrior has an API available for use.


Q. What level of support does RoadWarrior offer?

RoadWarrior offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

RoadWarrior product overview

Price starts from

14.99

Per month

Flat Rate

What is RoadWarrior?

RoadWarrior is a cloud-based route planning software designed for businesses to manage and optimize routes through a unified portal. With features such as a centralized dashboard, automated data synchronization, real-time route monitoring, and mobile access, dispatchers can assign routes, edit routes on the fly, and view drivers' progress in real-time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
Videos
Live Online
Webinars

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Starting from

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Per month

Flat Rate

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Pricing range

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Why am I seeing this?

RoadWarrior pricing information

Value for money

4.4

/5

52

Starting from

14.99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RoadWarrior features

Functionality

4.1

/5

52

Total features

38

6 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Data Import/Export
Real-Time Data
Mobile Access

Functionality contenders

RoadWarrior users reviews

Overall Rating

4.5

/5

52

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.82/10
Rating distribution

5

4

3

2

1

31

17

3

1

0

Pros
I've loved using RoadWarrior. Long term we've decided we need to develop software in-house that will better serve our needs but I've loved using Road Warrior and its consistently improved.
Very user friendly on the admin side of things. I love that things are not over complicated like other programs I tried.
I love roadwarrior it is so easy to use and easy to set up. Helps me know how fast my crews are moving through their lists and letting me know what they get done so i know who and how to bill.
Cons
The worst part about the software is the increasing price.
Missing the ability to check in and out on a stop. You can either check in, or check out, but you can’t log both per a stop.
Tabs sometimes disappear or don't sync with the content in the window. Buttons disappear and changes in an order's schedule aren't reflected immediately sometimes.

Overall rating contenders

RB
AvatarImg

Riley B.

Farming, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love Roadwarrior!

Reviewed 5 years ago

I love roadwarrior it was one of the best decisions I ever made I know longer had to print lists of clients with address'. I am saving time, Paper, Ink, and I also get what was done actually turned into me.

Pros

I love roadwarrior it is so easy to use and easy to set up. helps me know how fast my crews are moving through their lists and letting me know what they get done so i know who and how to bill.

Cons

I usually end up having 5 drivers and so i wish the cost was a little cheaper. I do not like not being able to assign drivers from the app. I do not like the new update that I can not view my crews from the app and that I have to view it from the online or desk formats. I am mostly in the field so I do not have a desk top on hand.

Vendor response

Hi Riley, thanks for the feedback! We're happy to help your team out on the road. We're working on ways to improve the Team Dispatcher experience in the future, keep your eyes out for updates in 2020!

DR
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Donald R.

Recreational Facilities and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Has good features. A few things need to be tweaked.

Reviewed 5 years ago

The app overall has been great, just a few things I would like tweated. It make it nice to focus on work instead of navigation to each house. I like that I can update routes for the week and just push it their phones without having to do old school pen and paper.

Pros

I like that I can setup our routes for the week for each day. It's nice for our techs to be able to focus on the job and not trying to get to each yard.

Cons

As the owner I have clients that contact me throughout the day to see when we will be by. I need to know where my techs are in their route so I can give an estimate. I also need to know when they came by so I can give a client a time when we did come by when they ask if we have been by. The app can be delayed at times with my techs checking in and wont update for hours so it looks like they haven't...

Vendor response

Thank you for the valuable feedback, Donald! We are happy to hear that RoadWarrior has helped your team focus on the job. Our team of developers is hard at work making improvements to RoadWarrior based on user feedback. Please feel free to reach out to us at support@roadwarrior.app and our team will be happy to provide more information on some of your concerns. We are happy to help!

MD
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Matthew D.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Needs improvement

Reviewed 5 years ago

Okay, as long as I keep it simple. It’s great for the end user/driver to make routes, but difficult for admin to see them

Pros

Able to upload stops from excel sheet, able to customize routes.

Cons

1. Lost ability to see other drivers routes from mobile app. I now have to bring my tablet with me and log in to the web site. 2. Websites security certificates have been expired for over a year now 3. Customer service is limited to email

Vendor response

Hi Matthew, thanks for your feedback! It sounds like you may be using an out-of-date link to our website, as I just gave all of our live sites a test and they seem to be doing ok. Can you try navigating to https://roadwarrior.app and let us know at support@roadwarrior.app if you are continuing to experience issues? We keep our support to email for a few reasons--this helps us troubleshoot issues more readily, provide digital resources that are hard to communicate over email, and actually helps us cut down on response turnaround--we appreciate your understanding!

AC
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Ashley C.

Oil & Energy, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product for the money

Reviewed 5 years ago

Very happy with it overall

Pros

Very user friendly on the admin side of things. I love that things are not over complicated like other programs I tried. The price is right and the routes are always very good. I have used this product a few years now and myself and my drivers like it.

Cons

I wish I could customize just a little more with start and end points vs adding a stop and selecting it as my last stop. I wish I could give my drivers the ability to delete routes when they are done- but if they accidentally delete them before they are done (some have fat fingers I think) it would only delete on their end and not the admin end so I could re send it to them vs. building it all over again if they delete it.

Vendor response

Hi Ashley, thanks for the feedback! We're happy to help out your team on the road. All Routes can be customized with a GPS-based or stationary Start Point--we use the "mark last" for end points on one-way Routes to keep things consistent between one-ways and round-trips. If there's a particular feature in there that is missing, let us know those details at support@roadwarrior.app--we're happy to chat! As for deleted Routes--you can always restore those from the Reporting tab in the Team web app. Our support crew is happy to help you out with that if you have any questions.

TS
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Timothy S.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Road Warrior

Reviewed 5 years ago

Routing makes the day a lot easier. It helps to know where you're going before you get there and this software does just that. I've used this software for about 4 or 5 years now and have recently switched to the Team version. Definitely worth the subscription cost.

Pros

I like the ease of use for this software, and it's cost effectiveness.

Cons

Sometimes optimization is off. Most of the time not by fault of the software, rather the maps is uses.

Vendor response

Thanks for the feedback Timothy! If you ever run into issues with maps that are particularly troublesome, reach us at support@roadwarrior.app as usual and we're happy to file those reports for correction to our providers.

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