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Sage X3 vs SAP Business ByDesign Comparison

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Overview

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

SAP Business ByDesign is an integrated business management solution delivered on a subscription basis through the cloud....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

74

5

4

3

2

1

26

42

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.3

37

5

4

3

2

1

22

9

3

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
We have learned that we have a very robust system that we need to take advantage of.

Pros

It’s great for financial analysis. SAP ERP is a very comprehensive tool that is very helpful to my companies business to achieve best financial and customer support results.
A great vision, well packaged product, scalable from 10 to 999 users. It is more than robust, stable and there from 12+ years, benefiting from 42+ years of SAP experience in ERP Suites.
The gold partner support is excellent and ongoing system improvements good.

Cons

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.
Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

Cons

I have used and configured many ERP systems and with out a doubt this is the worst system money could buy. Do yourself a favor and look elsewhere.
Ten steps to do one task. The service, HR , Marketing section are worthless.
Has a very limited presence under the SAP Umbrella and very few people talk about it.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features140
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Chemical Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Cross Docking
  • Currency Management
  • Customer Database
  • Customer History
  • Customer Statements
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Fleet Management
  • For Government
  • For Metal Fabrication
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Investment Management
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multiple Projects
  • Nonprofits
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Management
  • Social Media Integration
  • Special Order Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Tax Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Training Management
  • Transaction Management
  • Transportation Management
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Warehouse Management
  • Workflow Management
  • Total features172
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Chemical Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Cross Docking
  • Currency Management
  • Customer Database
  • Customer History
  • Customer Statements
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Fleet Management
  • For Government
  • For Metal Fabrication
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Investment Management
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multiple Projects
  • Nonprofits
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Management
  • Social Media Integration
  • Special Order Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Tax Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Training Management
  • Transaction Management
  • Transportation Management
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations64
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations21
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

KH
AvatarImg

Katherine H.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

Sage X3 Review

Reviewed 2 months ago
Pros

Wide ranging solution which allows flexibility in processes

Cons

When items which seem like they should be business standard are not included and bespoke is required at additional cost

EK
AvatarImg

Edward K.

Wholesale, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

X3 In Manufacturing

Reviewed 4 years ago

Really good, its the backbone of our business.

Pros

It is fully integrated with our websites and our orders are automated to the point of shipping. We then deliver a tracking number automatically to the customer.

Cons

Entering orders can be clumsy and it's hard to eliminate unneeded steps. For our product it would be ideal to eliminate a number of steps if possible.

Vendor response

Thank you for your review of X3 and calling it out as the backbone of your business.

JC
AvatarImg

Joao C.

Pharmaceuticals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

X3 - leveraging your business

Reviewed 6 months ago

A very nice one. A very complete product, that allows your business to move forwards.

Pros

Stock management and control Variety of data

Cons

Access management is not as easy to setup as we would like

AR
AvatarImg

Verified reviewer

Telecommunications, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

Sage X3, better decisions

Reviewed a year ago

The System is easy to use, very customizable and covers the majority of the processes.

Pros

Sage X3 is a very good tool web-based and responsive, which allows you to easily cover all the processes in the business it's flexible and updatable and scalable.

Cons

Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.

FG
AvatarImg

Francis G.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

Sage X3 delivers faster, simpler and flexible ERP designed for the cloud at a fraction of the cost and complexity of typical enterprise ERP

Reviewed 7 years ago

Transform how your company competes and grows with a faster, simpler, and flexible business management solution, at a fraction of the cost and complexity of typical enterprise ERP systems. From procurement to warehousing, production, sales, customer service, and financial management, Sage X3 introduces better way to manage your entire business, on a global scale.

Pros

Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.

Cons

Sage X3 should have more verticals for industry specific solutions.More marketing and exposure especially in Africa.

SP
AvatarImg

Sheila P.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

Sage 500 to X3

Reviewed 3 years ago

Sage X3 has allowed us to streamline several processes which improves operational efficiencies and effectiveness. The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.

Pros

Overall, the system is more user-friendly as far as data entry is compared to Sage 500. We were able to customize what was needed, which have improved processes from the previous software.

Cons

The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue. We did have to customize quite a bit that we didn't initially think we would have to, and much of what was customized can't be (or not easily) modified by regular users (crystal reports).

AvatarImg
AvatarImg

Daniel R.

201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

Really software adjustable to any type of medium or large company

Reviewed 6 years ago
Pros

What I liked the most is the versatility it has to adapt to the needs of any type of business, a great alternative for ERP. The variety of configurations that can be modified as well as the functionalities that can greatly save response times. The presentation and easy to create reports with very simple and guided quearys also The user interface is foolproof which is a great solution for the support and information department.

Cons

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly. The Reports are very colorful and well structured but at the moment of the output they take a long time to appear. I had some problems in the version update and the service pack caused some headaches

AvatarImg
AvatarImg

Angel R.

Real Estate, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

Sage X3 for sales management

Reviewed a year ago

Sage X3 is a great solution in our company to keep order in our sales management helping us from the accounting part to the inventory issue with a great accuracy that helps in our company to increase our productivity and maintain an order that has been forming for years, being key to business development. Paperwork-filled processes were left behind in our company since we have been using Sage X3.

Pros

Sage X3 has an excellent user interface, it feels like all the icons and elements are in the right place to do the best job possible, keeping our users happy and familiar with all the possible tools within the platform. Importing and exporting data can be done in bulk helping us keep our file central up to date and saving a great deal of time. This tool is not suggested for small companies since the amount of functions and where it is directed goes far beyond, a very powerful tool that has minimal flaws that gradually have been resolved, the tool provides a lot of support when it is implemented correctly which is not easy, and its customer service is not as good as expected of a very powerful tool.

Cons

One of the things that have caused us most intrigue is that its error messages are not in our native language, so if we do not speak another language it is impossible to understand what it is about, it would be a good point to improve. The initial configuration of Sage X3 is not as simple as expected, which forced us to hire third parties to make it work and this represented an extra expense that was not contemplated in the investment.

BM
AvatarImg

Boniface M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sage X3 logo

Sage X3

This reviewer only left a rating

Reviewed 12 years ago

Our organization was ready to adopt new technology with the newly stable market. We started looking for new software that would help us adapt to the changing business environment. We started with Sage ERP version 5.4 and now have upgraded to version 6.0. The implementation team studied our company environment, user needs, required reports and then integrated all this throughout the system. The whole...

Pros

No pros were added to this review

Cons

No cons were added to this review