SAM Reviews

SAM

Aviation Maintenance Software for CAMO and MRO businesses

SAM

Review Summary

Pros

Cons

Overall rating

4.2

(6)

5

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2

1

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1

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83%
positive reviews
100%
would recommend this app

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6 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jannie Engelbrecht Planning manager Safair

Reviewed 4 years ago

I like the system it is user friendly, the system, can support any airline All camo functions are great

Pros

The support is excellent

Cons

Component positions on the aircraft

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pleased user from CAMO

Reviewed 2 years ago

I have seen few other programs for maintaining aircrafts and airworthiness but SAM still offers the most widest features and best value for money. There is still couple features where we need other program to support our actions (like communication between workers and scheduling maintenances) but I have already seen progress with these features and hopefully some day in near future we can drop this other program away.

Pros

When you get it, it's pretty easy to use. Also I'm very satisfyid for customers support serivice. I always get answers quickly and they help me to find easiest and the most suitable solution for my issues.

Cons

Sometimes we still have some bugs in you system, but always when reporting them, I'll get directions how to proceed and some hours/days/weeks later (depending on quality of bugs) it's been taken care of.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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TAMs experience of SAM11

Reviewed a month ago

It helps us on a daily basis to run the MRO operations in the hangar which also includes purchase and sales of components to external customers.

Pros

I like the overview and the possibility to switch between the different modules fast and easy.

Cons

Not been able to customize reports ourselves and in an easy way if not educated in programming Crystal Report.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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General

Reviewed 2 years ago

We use SAM for purchase, workorders (without automatic SAM tasks, Stock control, invoice

Pros

Easy stock control, possibility to correct mistakes after printing (Status 9) via admin login

Cons

Task extension possibility's, categories of SB, MOD, AD etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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15 years using SAM in three companies is the best recommendation I can give.

Reviewed 4 years ago

The system works for every company, small as big and can take account for all aspects in a CAMO. Doing my 15 years, working with the system, if a problem occur or a new feature needs (customer request) to be developed, we always had good support and understanding from the support.

Pros

Easy to use and quick to understand. Userfriendly .

Cons

There is no chapter 13 in the training manual.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value for money product

Reviewed 5 months ago
Pros

I find this product easy to use and setup. The customer support is fantastic, and it is easy to impediment across multiple aircraft types

Cons

The remote desktop application can be a bit slow to connect