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Serfy Logo

Issue ticketing & field service management software for SMEs

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Serfy - 2026 Pricing, Features, Reviews & Alternatives

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Serfy overview

What is Serfy?

Serfy.io is a maintenance service platform with the aim of empowering field service companies to get, create, and manage tasks from their clients, field staff or outsource partners. Serfy works as an universal issue ticketing tool and field service management software and aims to empower users to connect with maintenance clients and allow them to order services, either internal or outsourced.

Key benefits of using Serfy

  • Issue and task management

  • Real time task progress tracking

  • Client management with prioritization

  • Task outsourcing to partners

  • Objects management
  • Starting price

    199per user /
    per month

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    Serfy’s user interface

    Ease of use rating:

    Serfy reviews

    Overall rating

    5.0

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    Serfy's features

    Features rating:

    Alerts/Escalation
    API
    Assignment management
    Contact database
    Dispatch management
    Electronic signature
    Issue auditing
    Issue management
    Issue scheduling
    Issue tracking
    Mobile access
    Online time clock
    Prioritization
    Quotes/Estimates
    Real-Time monitoring
    Recurring issues
    Routing
    Scheduling
    Service history
    Support ticket management
    Task management
    Task progress tracking
    Work order management

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    Serfy pricing

    Value for money rating:

    Starting from

    199

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Serfy price and value

    Value for money rating:

    Serfy integrations (1)

    Top integrations

    Serfy support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support

    Training options

    Live Online
    Webinars
    In Person
    Documentation

    Serfy FAQs

    Q. What type of pricing plans does Serfy offer?

    Serfy has the following pricing plans:
    Starting from: €199.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Serfy?

    Serfy has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Serfy support?

    Serfy supports the following languages:
    English, Russian


    Q. Does Serfy support mobile devices?

    Serfy supports the following devices:
    Android, iPhone


    Q. Does Serfy offer an API?

    Yes, Serfy has an API available for use.


    Q. What level of support does Serfy offer?

    Serfy offers the following support options:
    Email/Help Desk, Chat, Phone Support

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