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Service Autopilot vs Crew Control Comparison

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Overview

Category Leaders

[New] Now with Automations! Grow the business you always wanted. Service Autopilot is scheduling software that will automatically...

Crew Control helps field service management businesses by handling scheduling and changes to your schedule with ease, staying...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

47

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

126

5

4

3

2

1

78

22

10

8

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.9

32

5

4

3

2

1

28

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.
I have had the privilege of metting quite a few of the staff as well as the creators, and they are very devoted to making this the best software for any business that expects more.
Service Autopilot has been great for us, we are continually impressed with their customer service, training, and the benefits it has and is brining our company.

Pros

Not enoughreviews yet

Cons

The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found.
The system has slowed to a crawl; very frustrating. Reporting is difficult to use.
In fact, their latest release, V3, is a disaster. The interface is unforgivingly bewildering.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features90
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • File Storage
  • Fleet Management
  • For Janitorial Services
  • For Lawn Care
  • For Pest Control Companies
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Location
  • Online Time Clock
  • Payment Collection in the Field
  • Payroll Management
  • Pesticide Usage Tracking
  • Photos/Images
  • Property Layouts
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features40
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • File Storage
  • Fleet Management
  • For Janitorial Services
  • For Lawn Care
  • For Pest Control Companies
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Location
  • Online Time Clock
  • Payment Collection in the Field
  • Payroll Management
  • Pesticide Usage Tracking
  • Photos/Images
  • Property Layouts
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

rl
AvatarImg

renee l.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Service Autopilot logo

Service Autopilot

Service Autopilot Makes Crew Management A Breeze

Reviewed 6 years ago

We started using Service Autopilot in January 2016. Service Autopilot has been a wonderful tool for streamlining the maintenance aspects of our business from scheduling to billing. The integrated mapping service makes it a breeze to modify existing routes. Scheduling changes are accomplished with just a few clicks. I love the budgeted vs actual job hours feature as it allows us to see which jobs and...

Pros

Dispatching Crew Management Mobile Reporting

Cons

No cons were added to this review

CB
AvatarImg

Chris B.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Service Autopilot logo

Service Autopilot

Service Autopilot Review

Reviewed 5 years ago
Pros

We started using Service Autopilot December 2016 and it has streamlined our operations! Frees up so much time that we didn't have before and not sure why we waited so long to make the move. Routing capabilities, dispatch board, crew manangment, invoicing. Its a CRM that continues to get better. The best benefit... it has allowed us to focus more on the business so we can grow faster!

Cons

It took a little time to set up but that's really not an issue. For us, we waited to long to make the switch to SA.

AD
AvatarImg

Andy D.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Service Autopilot logo

Service Autopilot

From a few clients to a thousand, this CRM software will change your business!!

Reviewed 6 months ago

My overall experience with Service Autopilot was good, it just didn't provide everything I needed as we transitioned more into pest control.

Pros

I really liked the ability to communicate with my clients and the expansive user interface.

Cons

The main con was that there was no way to integrate the current weather conditions into my reports.

Vendor response

Thank you, Andy, for your feedback. We will be sure to share this with the team. Please don't hesitate to contact us should you have any questions about anything. Thank you for the great testimonial!

RD
AvatarImg

Ryan D.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Service Autopilot logo

Service Autopilot

Software is deep with many capabilities

Reviewed 6 months ago

Overall I love the software and can't imagine running my business without it.

Pros

This software can do so many things. I still haven't explored every possible thing it can do and I'm up on a year using it. For me the automations that it offers are a game changer. It also makes routing and scheduling so much easier and more efficient than software's I have used in the past.

Cons

I don't think this software is the right fit for everyone. If you are a smaller company like just a few guys or a crew or two on the road a day it's probably unnecessary but for medium to larger companies its a great fit. Sometimes the software can get glitchy here and there. Lastly its not super user friendly and takes a little time to get used to everyone. Once you do it is great though and feels easy to use.

Vendor response

Hi Ryan, thank you kindly for your feedback and testimonial! Should you need assistance with any of our features, please do not hesitate to reach out to our Support team. We're happy to help. Thank you for being a part of the SA family!

MA
AvatarImg

Mike A.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Service Autopilot logo

Service Autopilot

Great ideas and features, too many issues

Reviewed 3 years ago

After submitting a solid dozen or so "Trouble tickets" for them to look into "Fixing" issues.... nothing ever comes of them. Its become quite the joke. It gets old. They are always pushing new features, in order to up the amount they can charge. They are fairly expensive compared to many others, but I was willing to pay whatever I needed to, in order to run an efficient company. With all of the issues they have, they fall flat. Oh, and they are upping their prices again in 2 months. I can't even justify the thousands I pay them already per year! So we are changing companies. Hopefully we will have better luck this go around.

Pros

Feature packed, routing, assigning jobs to crews, client data etc

Cons

Theres too many to count. Its become a joke around the office. The software is glitchy, and after 3 years of using it, we continue to find issue after issue. Payments that were entered somehow vanished, basic things such as being able to search for payments or other data is sometimes lacking as well. They seem to be in a HUGE rush to push the latest NEW FEATURE, that they never get any of the old features solidified. The snow plowing side of the software is completely different than the lawn side, which is very odd and requires learning 2 different ways of creating routes and dispatching crew etc.

LB
AvatarImg

Larry B.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Service Autopilot logo

Service Autopilot

Your company is really on Autopilot

Reviewed 4 years ago

As a Husband and Father of 2 young boys service autopilot allows me to spend some much needed family time

Pros

It has so many features, as a small business owner this will cut down on labor cost and place control in the palm of your hand. Everything looks very professional to my customers to the point that it makes my company seem larger than it is.

Cons

I don’t have any cons because it’s worth more than the cost and if you go thru the training courses it teaches you how to excel through it.

JR
AvatarImg

Jamie R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Service Autopilot logo

Service Autopilot

Truly an autopilot for your service business

Reviewed 8 years ago

I have been using Service Auto Pilot for over two years and all I can say is WOW! This is the software for anyone who wants to take their business serious. In two years I have witnessed the crew behind SA make leaps and bounds to meet and surpass my expectations of what a maintenance software should and can do. Everything from customer setup, estimates, accounting, service tracking, employee time clock,...

Pros

No pros were added to this review

Cons

No cons were added to this review

TG
AvatarImg

Thomas G.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Service Autopilot logo

Service Autopilot

Complete let down

Reviewed 3 years ago

No idea why some of these major bugs havent been worked out and why the current system hasnt been tweaked.

Pros

I like the estimate presentation, how customers can e-sign estimates, the forms feature except for all the glitchiness on the app

Cons

Software is over engineered. Help features skip a lot of info when going through the steps that I had to figure out myself. NOT user friendly at all. Almost impossible and extremely time consuming trying to teach this to office staff. Ive spent countless waisted hours trying to figure out why something in the system doesnt and if you dont do something the right way then its game over. Its actually...

SM
AvatarImg

Scott M.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Service Autopilot logo

Service Autopilot

Too many issues

Reviewed 3 years ago

We were very excited to get started with a package that is seemed like it would be a powerful tool to reduce our office work. It has reduced our office work but I am not sure that it has done so more than another service would have. SA required us to modify the way we interact with our clients because of errors in the SA database. Every communication we send from SA has to be tested 2-3 times. For...

Pros

There are lots of intended features. The vision for the software includes the ability to do many powerful things. Automations is a great way to reduce the burden on office staff.

Cons

There are too many problems. We have reported literally hundreds of issues that are still not resolved. The customer service staff make a ticket but nothing ever gets fixed. On a daily basis we have dozens of things we have to check because SA does not consistently record information correctly or consistently records it incorrectly. There does not seem to be a quality control team at SA. Recently they attempted to have very hyped up live broadcast about some new features being released and even that failed to work correctly. I just found it humorous that SA consistently fails at ensuring a quality experience for their users and this proved my point.

PM
AvatarImg

Pamela M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Service Autopilot logo

Service Autopilot

Working our way to a business that practically runs itself!

Reviewed 8 years ago

We had to 'jump right in" and start using Service Autopilot in May of 2012 after our old scheduling software crashed during the middle of our busiest season! The customer service department had us up and running in a few days and we were on our way to making schedules again. They helped us set up our entire company, build packages, and train us all at the same time, understanding that we were in...

Pros

No pros were added to this review

Cons

No cons were added to this review

SA
AvatarImg

Scot A.

1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Service Autopilot logo

Service Autopilot

If you have a few hundred customers, expect to spend 10-15 hours per week correcting its mistakes.

Reviewed 5 years ago

Much easier than using a spreadsheet and hand inputting info into invoices and estimates.

Pros

The estimate, invoice templates and customization for letters is awesome. Other companies need to take a look at making easily customizable forms for invoicing and estimates. The software is excellent for emailing detailed estimates and letters. Converting leads/estimates into active customers is very simple. The pricing matrix conversions (size or piece per job into prices) is extraordinarily well done. Honestly, the software setup shows a ton of promise. I believe it could easily be the best out there if they would fix the basics listed below.

Cons

They do not have the basics down. Payments that are applied to balances are constantly unassociating from accounts. I spend 10-15 hours per week rechecking this error which causes serious billing problems and has cost me customers. Payment check boxes also tend to dissociate every once in a while. I spend another several hours per week on routing because single accounts cannot be pulled. If I...

BE
AvatarImg

Barron E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Service Autopilot logo

Service Autopilot

Highly Professional, Takes Getting Used

Reviewed 8 years ago

Coming from a sales background I found SA was ready to track everything that might be important to note about clients. I actually found there was too many fields so I only use about %40 of them. I have a small Lawn Maintenance Business. We do quarterly maintenance packages and 1 week, 2 week and 10 day mowing. I found SA's scheduling to be the best there is. I actually tried Jobber for a while but...

Pros

No pros were added to this review

Cons

No cons were added to this review

CC
AvatarImg

Carl C.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Crew Control

Reviewed 6 months ago

Customer service has been very good

Pros

We like the ability to dispatch technicians and to capture timely photos back throughout the day

Cons

Reports and search could be better for us to look back at completed work.

Vendor response

Carl, thank you for the review and positive comments. Happy to see that you and the team are getting value from Crew Control. We are always open to feedback about the user experience and product ideas, so please let us know if you'd like to share details with us. Thank you, again!

ER
AvatarImg

Ed R.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Review

Reviewed 2 years ago

Outstanding

Pros

Ease of use and customer service are top notch. [SENSITIVE CONTENT HIDDEN] is always open to new ideas

Cons

Can’t carry jobs into next day. Must create new job card every time

Vendor response

Hi Ed, Thank you for your feedback! We're pleased to hear that you find Crew Control easy to use and enjoy the customer service. Your comment on carrying jobs from day to day will be shared with the team. Stay tuned for future updates, feedback like yours is what improves our software.

BM
AvatarImg

Brian M.

Facilities Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Easy way to share the route schedule and details of the service to the crews

Reviewed a year ago

The software is easy to use and visually helps understand what the schedule is for each crew each day.

Pros

That the software automatically texts the crew leader a link for the schedule/ service for the day and its Espanol.

Cons

I know it is still in the works, where we can create one-time jobs but a schedule for multiple days. Other than that, the software is good.

Vendor response

Hi, Brian! Thanks for your feedback. We're pleased to hear you're enjoying Crew Control and have found it easy to use. Updates to scheduling one-time jobs for multiple days (and many more exciting new features) are coming soon. We plan to have this ready during the first part of the year. Stay tuned!

AS
AvatarImg

Anabel S.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Crew Control

Reviewed 3 years ago

Great communication with customer service. Constantly listening to issues/changes needed for improvement. Great to work with.

Pros

The Software is very user friendly, easy set up.

Cons

Not available as app and mobile site was limited but have seen improvements since.

CR
AvatarImg

Clarke R.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

The Perfect Software

Reviewed 2 years ago

The overall time savings frees up myself and my staff to focus on other activities from sales to customer service. Plus savings on ink and paper products is incredible.

Pros

This software offered us the ability to move from paper and whiteboard scheduling company wide saving us hours of tedious work and tons of paper and ink from printing out daily work schedules for 14 crews.

Cons

Actually, we haven't come across very many issues with the software. Those that we did encounter were minor and quickly resolved.

Vendor response

Hi Clarke, Thank you for your feedback! We're pleased to hear that Crew Control has enabled you to move from pen and paper, saving both time and money. We are flattered to be referred to as "The Perfect Software!"

VS
AvatarImg

Vanessa S.

Environmental Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Great software program!

Reviewed 3 years ago

Amazing!!!! I have the ability to type notes or create/ manage/ change checklists in Spanish which is super helpful with crew members who are not strong in English. It is very easy to use and understand!

Pros

I like that we communicate any needs or suggestions and the customer service response is truly the best! They listen and if they need better understanding, they ask to be able to provide help as best as possible!!! Also very user friendly for both admin and crew member use.

Cons

There is really nothing I can say I like least because any suggestions I bring to their attention they are very quick to respond to help find a solution.

TP
AvatarImg

Thomas P.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Very Effective for Scheduling

Reviewed a year ago

It's been a HUGE time saver this past year. No more papers in the morning with "google map" printouts and written instructions. Crew likes knowing what they are doing first thing without me coming in and explaining everything. I can prep the day or days before and set everything up.

Pros

Simple to use and implement immediately. Easy to drag and drop jobs. Perfect for lining out the day's work for multiple crews, with instructions. Able to change schedule on the fly (add, skip, remove jobs, etc.) EXCELLENT personal service with regards to any questions on functionality and suggestions for changes

Cons

Had to manually enter all our customers from QB desktop which was not fun.

Vendor response

Hi, Thomas! Thanks for your feedback. We're glad to hear how much you like Crew Control's scheduling functionality, time saving features, and easy implementation! We do plan to add an Excel import to make it easier to add customers for users not running QuickBooks Online in a future release. Thank you for sharing your experience!

JN
AvatarImg

Jeff N.

Facilities Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Great but could use a free adjustments

Reviewed 6 months ago

I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.

Pros

I really like that my schedule is set for the entire year and that it automatically sends texts to customers

Cons

I really want to be able to map all of our customers and build routes from that map. I also want it to record completion times and dates when the job is complete. If I get behind a day it should record the date when the service was done not when it was scheduled.

Vendor response

Jeff, thank you for the review, the positive comments and the feedback. We're so happy to learn switching providers has brought you efficiency and confidence. And, we are always open to feedback and new ideas from our customers. We'll be sure to share this aspect with the product team, around schedule date vs service date vs completion date and when it was viewed. Please reach out to us if you would ever like to share additional details. Thank you!

BP
AvatarImg

Bryan P.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Great product

Reviewed 3 years ago

Crew control has eliminated paper work for my crews. No more lost papers. I love that I can dispatch a schedule remotely and I have real time updates on when jobs are completed. Customer service has been second to none.

Pros

How easy it was for my crews to use it.

Cons

There is nothing I don’t like so far. Any of my concerns were answered immediately.

TS
AvatarImg

Taylor S.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crew Control logo

Crew Control

Wish this was here 5 years ago

Reviewed 3 years ago

Customer service has been key for me, I had been looking for a system ever since I stepped up and helped with getting work orders for our Crews. We had over 250 properties WEEKLY that I had to hand write. We tried a different system for 1 year and it was over priced, super complicated for both the admin and user, and the customer service was non existent. Needless to say the first time we got on...

Pros

Super user friendly for both the admin and the user!

Cons

I only wish that we could use this for other departments (Human Resources. Etc.)