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ServiceTitan vs Crew Control Comparison
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Overview
ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic,...
Crew Control helps field service management businesses by handling scheduling and changes to your schedule with ease, staying...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
30
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
Shilleah S.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
Pros
Not enoughreviews yet
Cons
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
The sales person was clueless about what the software was, what it actually does.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
Cons
Not enoughreviews yet
Key features
- Total features131
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Management
- Bid Management
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar/Reminder System
- Change Order Management
- Chemical Usage Tracking
- Client Tracking
- Commercial
- Commercial/Industrial
- Commission Management
- Compliance Management
- Confirmation/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Customer Database
- Customer History
- Customer Management
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- File Storage
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- Forecasting
- GPS
- Geographic Maps
- Groundskeeping Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Monitoring
- Multi-Location
- Online Booking
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Preventive Maintenance
- Progress Reports
- Project Billing
- Project Management
- Project Tracking
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Reporting & Statistics
- Reporting/Analytics
- Residential
- Resource Scheduling
- Route Optimization
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Self Service Portal
- Service History
- Supplier Management
- Takeoff
- Task Management
- Technician Management
- Third Party Integrations
- Time Tracking
- Timesheet Management
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features40
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Management
- Bid Management
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar/Reminder System
- Change Order Management
- Chemical Usage Tracking
- Client Tracking
- Commercial
- Commercial/Industrial
- Commission Management
- Compliance Management
- Confirmation/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Customer Database
- Customer History
- Customer Management
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- File Storage
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- Forecasting
- GPS
- Geographic Maps
- Groundskeeping Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Monitoring
- Multi-Location
- Online Booking
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Preventive Maintenance
- Progress Reports
- Project Billing
- Project Management
- Project Tracking
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Reporting & Statistics
- Reporting/Analytics
- Residential
- Resource Scheduling
- Route Optimization
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Self Service Portal
- Service History
- Supplier Management
- Takeoff
- Task Management
- Technician Management
- Third Party Integrations
- Time Tracking
- Timesheet Management
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations21
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrationsN/A
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Alternatives
Explore similar apps
User reviews that mention these apps
TR
Todd R.
Construction,
Review source
Share this review:
Pros
easy of use, helps to manage and show up to date numbers to help run our business and make adjustments as we work toward our goals
Cons
want more control of reports. I would like the ability to either link to were the numbers are coming from and/or adjust the fields I want reported
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