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Service Autopilot

4.2
(128)

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Software for Lawn, Snow, Cleaning, and Landscaping Companies

(17)

Service Autopilot Pricing, Features, Reviews and Alternatives

Service Autopilot FAQs

Q. What type of pricing plans does Service Autopilot offer?

Service Autopilot has the following pricing plans:
Starting from: $47.00/month
Pricing model: Subscription

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Q. Who are the typical users of Service Autopilot?

Service Autopilot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Service Autopilot support?

Service Autopilot supports the following languages:
English, Spanish

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Q. Does Service Autopilot support mobile devices?

Service Autopilot supports the following devices:
Android, iPad, iPhone

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Q. Does Service Autopilot offer an API?

No, Service Autopilot does not have an API available.

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Q. What other apps does Service Autopilot integrate with?

Service Autopilot integrates with the following applications:
authorize.net, QuickBooks Online Advanced, Quickbooks Online

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Q. What level of support does Service Autopilot offer?

Service Autopilot offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

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Service Autopilot product overview

Price starts from

47

Per month

Per Feature

What is Service Autopilot?

Get more done. Automatically.

Key benefits of using Service Autopilot

  • Upgrade your business instantly. Service Autopilot features scheduling, job costing, call tracking, payment processing and website integration in a single solution.

  • Estimate from the office. Service Autopilot features GPS-based? property measurement which allows users to calculate the property size online without an onsite visit.

  • Save hours of time every week with automatic invoicing. Send automated email invoices after the service is complete.

  • Track key performance metrics with custom reports.

  • Get organized in the field. Our mobile app allows you to remotely manage field services.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Not sure about Service Autopilot? Compare it with a popular alternative

    Starting from

    47

    Per month

    Per Feature

    Free plan
    Free trial
    Pricing range

    Starting from

    19

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    Service Autopilot pricing information

    Value for money

    4.0

    /5

    128

    Starting from

    47

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Service Autopilot features

    Functionality

    4.1

    /5

    128

    Total features

    89

    10 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    Customizable Reports
    Data Import/Export
    Real Time Data

    Functionality contenders

    Service Autopilot users reviews

    Overall Rating

    4.2

    /5

    128

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.2/10
    Rating distribution

    5

    4

    3

    2

    1

    78

    22

    10

    9

    9

    Pros
    I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.
    I have had the privilege of metting quite a few of the staff as well as the creators, and they are very devoted to making this the best software for any business that expects more.
    Service Autopilot has been great for us, we are continually impressed with their customer service, training, and the benefits it has and is brining our company.
    Cons
    The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found.
    The system has slowed to a crawl; very frustrating. Reporting is difficult to use.
    In fact, their latest release, V3, is a disaster. The interface is unforgivingly bewildering.

    Overall rating contenders

    AH
    AvatarImg

    Ashley H.

    Professional Training & Coaching, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing Service Company Management Software!

    Reviewed 6 years ago

    Extremely customized and detailed client and employee management features. The dispatch boards and calendar views are amazing and offer flexibility.

    Pros

    Features! This software can literally do anything you need it to! I have tried just about every maid service software out there and Service AutoPilot is hands down the best one and offers the most customizability and different functions! Also the amount of reports you can run through SAP is unreal! You can easily get a snapshot of your business at your fingertips. I love it!

    Cons

    It does take some time and patience to learn and get everything set up. The positive is you can layer your learning to help the process be more smooth. The other positive with that is it takes time to fully learn and utilize all of the functions because it really does so much!

    Vendor response

    Such kind words! Thank you Ashley. We are extremely pleased that we could make such an impact on your business!

    RD
    AvatarImg

    Ryan D.

    Consumer Services, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Software is deep with many capabilities

    Reviewed a year ago

    Overall I love the software and can't imagine running my business without it.

    Pros

    This software can do so many things. I still haven't explored every possible thing it can do and I'm up on a year using it. For me the automations that it offers are a game changer. It also makes routing and scheduling so much easier and more efficient than software's I have used in the past.

    Cons

    I don't think this software is the right fit for everyone. If you are a smaller company like just a few guys or a crew or two on the road a day it's probably unnecessary but for medium to larger companies its a great fit. Sometimes the software can get glitchy here and there. Lastly its not super user friendly and takes a little time to get used to everyone. Once you do it is great though and feels easy to use.

    Vendor response

    Hi Ryan, thank you kindly for your feedback and testimonial! Should you need assistance with any of our features, please do not hesitate to reach out to our Support team. We're happy to help. Thank you for being a part of the SA family!

    JB
    AvatarImg

    Jamie B.

    Chemicals, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    This program breaks down over time

    Reviewed 7 years ago

    BEWARE!!!!!! I own a lawn and tree fertilizing company. I have used this software for the past 3 years. We were extremely pleased with Service Auto Pilot for the first 2 years. It worked great and helped us tremendously with getting the business organized and up & running. Unfortunately over the past year I feel the software has done the complete opposite. With the constant updates there is some serious...

    Pros

    I loved its ease of use and how easy it was to teach my workers how to use it. It also has tons of extras that really come in handy when it comes to managing all aspects of business

    Cons

    I hate that it imploded on itself after using it for multiple years.

    WW
    AvatarImg

    Walter W.

    Consumer Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Customizable Service Management Catch-All

    Reviewed 2 years ago

    It was a challenge getting everything set up, due to so many different processes in need of consideration and thought, but if you put in the time and take advantage of the training sessions and/or help available via Google & Youtube, you will not regret choosing this software.

    Pros

    What I like most about this sofftware is that you can literally build your OWN service management tool. Service Autopilot is the most customizable software I've come across that has just about everything you can imagine you'll need to run a service-based business that services large numbers of customers.

    Cons

    This software definitely has a fairly steep learning curve and the training sessions are a little pricey, but it is absolutely worth the time, effort and money.

    AS
    AvatarImg

    Aaron S.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Awesome Product and Company!!!

    Reviewed 9 years ago

    I have been using Service Auto Pilot since November of 2012. Setting up Service Auto Pilot: We set this product up in the winter of 2013 and spent a few weeks doing this. I would highly recommend doing this in the off season. You have to be disciplined and watch the videos. Don't try to set up everything. Try it and use it. You will learn more using it and it is very easy to make changes as you...

    Pros

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    Cons

    No cons were added to this review

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