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ServiceBox vs BuildOps Comparison (2026)

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Good recommendations?

ServiceBox

BuildOps

Overview

ServiceBox is a software for service companies to manage their end to end business including: customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance and we integrate seamlessly with QuickBooks and Sage 50 (Canada).

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

168

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.4

177

102

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

Pros

“ServiceBox lets us keep track of our schedules, do daily time tracking, and complete service records in great detail, even allowing us to add photos of detail!”

Dawn B.

Learning Experience Designer

“I think the standout feature of ServiceBox is the integration of all our necessary workflow items in one product; timesheets, work orders, material tracking and the ability to attach jobsite photos an notes as well as a to do list.”

Jeremy S.

Electrician

“Having them check in and check out and adding pics and notes to the service box is a huge plus as well just to protect my guys and my business if there is a conflict with billing or the job.”

Dave B.

Owner

Pros

“The payments section is clear and easily useable by seeing all invoices for one customer and to keep track of the payment if a payment agreement is done with a customer. When we sent Live with BuildOps, it took me only a week to learn how to use it!”

Genevieve D.

Business Analyst

“From an administrative standpoint, it allows us to limit visibility and access appropriately across departments, which is important for financial and operational data integrity.”

Jennifer H.

Service Billing Administrator

“The ability to generate, proof, and distribute invoices efficiently has significantly improved our billing workflow.”

Jennifer H.

Service Billing Administrator

Cons

“Simple tasks are made complicated by this software such as zipcode not printed on work orders, screens not properly displayed on cell phone, and the quality of pictures uploaded are not very good.”

Jeremy S.

General Manager

“It comes up with many notifications when a job is scheduled, moved or changed, but the amount of notifications tends to lead me to ignoring them all together. If it would open directly to the Web view of ServiceBox, that would be very helpful.”

Scott S.

IT Manager

“Our old system did this however it was very old and we needed to update, we have used ServiceBox for a few years now and have gotten used to not being able to schedule on specific runs.”

Caitlyn B.

Office Administration

Cons

“Not being able to delete incorrect info, it has to be archived "in a sense" but that fills BuildOps with too much data”

Jeannette H.

Accounting

“Right now the Forms function is buggy and not working for complex forms, I have a case with the engineering department at Bops, now.”

Ben K.

Service Manager

“BuildOps, could be a little more user friendly when inputting assets into the program, there is too much going back and forth and nothing that gives you an opportunity to copy.”

Patrick S.

Maintenance Manager