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ServiceBox vs FieldPulse Comparison (2026)
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Good recommendations?
ServiceBox
4.3
(168)5
76
4
71
3
20
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FieldPulse
4.6
(507)5
363
4
106
3
20
2
5
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ServiceBox is a software for service companies to manage their end to end business including: customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance and we integrate seamlessly with QuickBooks and Sage 50 (Canada).
Known for its ease of use, scalable functionality, and the best support in the industry, FieldPulse is an all-in-one application for field service companies to manage their business. Customer Management Scheduling Project Management Estimates & Invoices Timesheets Customer Portals And much more...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
168
5
4
3
2
1
76
71
20
1
0
- Value for money
- Ease of use
- Features
- Customer support
73%
would recommend this app4.6
507
5
4
3
2
1
363
106
20
5
13
- Value for money
- Ease of use
- Features
- Customer support
79%
would recommend this appPros
“It simplifies and streamlines our service department and allows us to be more on top of sending out quotes to customers.”
AR
Anna R.
Client Coordinator
“ServiceBox lets us keep track of our schedules, do daily time tracking, and complete service records in great detail, even allowing us to add photos of detail!”
DB
Dawn B.
Learning Experience Designer
“I think the standout feature of ServiceBox is the integration of all our necessary workflow items in one product; timesheets, work orders, material tracking and the ability to attach jobsite photos an notes as well as a to do list.”
JS
Jeremy S.
Electrician
Pros
“FieldPulse addressed this directly through its centralized dashboard that brings scheduling, task management, and status tracking into one accessible place.”
Ghanshyam S.
JE Project Manager
“We also appreciate the mobile app functionality, real-time job updates, and the ability to streamline workflows, helping us operate more efficiently and provide better service to our customers.”
EM
Erica M.
Administrative
“Being able to assign tasks to the right team member, set timelines, and monitor progress without switching between spreadsheets and messaging apps made a noticeable difference in how organized our field operations felt.”
Ghanshyam S.
JE Project Manager
Cons
“Simple tasks are made complicated by this software such as zipcode not printed on work orders, screens not properly displayed on cell phone, and the quality of pictures uploaded are not very good.”
JS
Jeremy S.
General Manager
“It comes up with many notifications when a job is scheduled, moved or changed, but the amount of notifications tends to lead me to ignoring them all together. If it would open directly to the Web view of ServiceBox, that would be very helpful.”
SS
Scott S.
IT Manager
“Additionally, the application can be slow and unresponsive at times, and the reporting functionality also needs substantial enhancements.”
TG
Tarek G.
Manager
Cons
“The workflow between job stages moving from work orders to task completion to reporting feels slightly disjointed in certain areas.”
Ghanshyam S.
JE Project Manager
“Bad customer service, if the technician looses reception on the job site nothing get safe, timing, pictures and comments.”
GH
Glen H.
HVAC
“Right now it seems like for we need to download files and forms from a work order to put it in an invoice which is a bit inconvenient.”
KG
Kaylah G.
Administrative Assistant
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review3 days ago
Key features
- Total features112
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Catalog Management
- Change Order Management
- Checklists
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Security
- Data Visualization
- Debit/Credit Card Processing
- Discount Management
- Dispatch
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Locksmiths
- For Plumbing Industry
- Forms Management
- GPS
- Generative AI
- Geographic Maps
- Group Scheduling
- Historical Reporting
- Image Capture
- Industrial
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- KPI Monitoring
- Labor Forecasting
- Labor Rates
- Lead Management
- Location
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Material Ordering
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multiple Projects
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Photo Capture
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Product Identification
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Orders
- Reminders
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Residential Properties
- Resource Allocation
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Single Page View
- Status Tracking
- Takeoff
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Vehicle Information
- Vendor Management
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features180
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Catalog Management
- Change Order Management
- Checklists
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Security
- Data Visualization
- Debit/Credit Card Processing
- Discount Management
- Dispatch
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Locksmiths
- For Plumbing Industry
- Forms Management
- GPS
- Generative AI
- Geographic Maps
- Group Scheduling
- Historical Reporting
- Image Capture
- Industrial
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- KPI Monitoring
- Labor Forecasting
- Labor Rates
- Lead Management
- Location
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Material Ordering
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multiple Projects
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Photo Capture
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Product Identification
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Orders
- Reminders
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Residential Properties
- Resource Allocation
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Single Page View
- Status Tracking
- Takeoff
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Vehicle Information
- Vendor Management
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations3
- Azuga Fleet
- CompanyCam
- Google Calendar
- Market360
- NiceJob
- QuickBooks Online
- Sage 300
- Sage 50 Accounting
- Zapier
- Total integrations7
- Azuga Fleet
- CompanyCam
- Google Calendar
- Market360
- NiceJob
- QuickBooks Online
- Sage 300
- Sage 50 Accounting
- Zapier
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