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ServiceBox vs Service Fusion Comparison (2026)

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Good recommendations?

ServiceBox

Service Fusion

Overview

ServiceBox is a software for service companies to manage their end to end business including: customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance and we integrate seamlessly with QuickBooks and Sage 50 (Canada).

All-in-one FSM software for HVAC, Plumbing, Electrical & more—no user fees, easy onboarding & great support to grow your service business.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

259

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

168

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.3

308

168

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“ServiceBox lets us keep track of our schedules, do daily time tracking, and complete service records in great detail, even allowing us to add photos of detail!”

Dawn B.

Learning Experience Designer

“I think the standout feature of ServiceBox is the integration of all our necessary workflow items in one product; timesheets, work orders, material tracking and the ability to attach jobsite photos an notes as well as a to do list.”

Jeremy S.

Electrician

“Having them check in and check out and adding pics and notes to the service box is a huge plus as well just to protect my guys and my business if there is a conflict with billing or the job.”

Dave B.

Owner

Pros

“Service Fusion helps keep our jobs in order; we are able to process our invoices that have paid out and sync them to QuickBooks too!”

Anna K.

Finance Assistant

“We can Create Estimates, turn them into Jobs, and then Invoices for the customers, I appreciate the way we can just email the customer right from Service Fuson!”

Anna K.

Finance Assistant

“With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF. ”

Rick B.

Founder

Cons

“Simple tasks are made complicated by this software such as zipcode not printed on work orders, screens not properly displayed on cell phone, and the quality of pictures uploaded are not very good.”

Jeremy S.

General Manager

“It comes up with many notifications when a job is scheduled, moved or changed, but the amount of notifications tends to lead me to ignoring them all together. If it would open directly to the Web view of ServiceBox, that would be very helpful.”

Scott S.

IT Manager

“Our old system did this however it was very old and we needed to update, we have used ServiceBox for a few years now and have gotten used to not being able to schedule on specific runs.”

Caitlyn B.

Office Administration

Cons

“There's times when you hit the "plus" button to add a job to the next days schedule and it does not give you access to this feature so you end up having to click on the technician and hit the create new button to add a job for the next day.”

James H.

Director on Civil Materials Testing

“Too much double entry of data because no native CRM integration. Why can’t I mass update estimates and instead have to send your developers a csv file and then wait 5-7 days or more?”

Ilan K.

President

“The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. ”

Heather I.

Integrated Operations Administrator