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ServiceM8 vs Powered Now Comparison

Overview

ServiceM8 is a cloud-based solution that helps field service organizations manage their business. ServiceM8 guides users...

Powered Now is a web and mobile business management software which provides small businesses such as builders, plumbers,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
Ā£15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

203

72

6

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

88

16

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

It is not a difficult system to setup and ease of use enables clients to pick up the system quickly. We love that integrates with XERO and ServiceM8 staff are supportive and always willing to help.
I like its simplicity and its ability to integrate with other important software like accounting and email marketing etc.
Ve recommended to 2 other businesses just this week. My favourite aspects are that it's visually appealing, easy to use, reliable & customer support is extremely prompt.

Pros

The App is brilliant, but what makes it excellent is the Staff at PoweredNow. The customer service is first class, you really are treated as though you are there most important customer.
Powered now is very good for keeping organized especially when busy you can do from your phone... which is very good. And the staff are excellent.
I have been with Powered Know for over 3 years and have nothing but fantastic reviews. The system is very easy to use and there is always someone on hand to help out anytime of the day.

Cons

Also difficult to work out how to update out job card for other 3rd party contacts. Converting an email to a job seems to have changed for the worse and is much more difficult now.
Not been able to talk to tech support everything is done via chat which can be a pain, the suggestion needs to be where you can more than 3 suggestions.
We refuse to outfit everyone with iPhones at an average cost of $700+ per new phone when we can get similar phone and app functions for a fraction of the cost ($100).

Cons

Lack of a bank register to track all income & expenses in one place, Unable to upload pdf files to projects (been told is coming soon though).
I have been a POWEREDNOW customer for 5 years, and it has developed really well any problems I get the customer back up is 2nd to none.
We need a estimate section instead of a quote or let us choose. Some of the set up options are a pain to adjust needs simplifying we are not all computer savy.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features123
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Certificate Management
  • Charting
  • Chat
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Contract Management
  • Cost Estimating
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Management
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Location
  • Offline Access
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Physical Asset Tracking
  • Progress Tracking
  • Project Management
  • Project Notes
  • Project Time Tracking
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Software Development Kit
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Task Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timesheets
  • Web Forms
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features46
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Certificate Management
  • Charting
  • Chat
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Contract Management
  • Cost Estimating
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Management
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Location
  • Offline Access
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Physical Asset Tracking
  • Progress Tracking
  • Project Management
  • Project Notes
  • Project Time Tracking
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Software Development Kit
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Task Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timesheets
  • Web Forms
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations26
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier